Head of European Customer Care Operations
hace 4 días
An innovative travel management firm is seeking a Director of Customer Care Operations for Europe in Barcelona. This role involves leading a team of over 700 to ensure exceptional customer experience and operational excellence. The ideal candidate will possess 8-10 years of experience in customer care, managing both in-house and outsourced teams, and will thrive in a high-growth environment. Responsibilities include setting performance targets, driving strategic initiatives, and fostering a customer-first culture.
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Head of European Customer Care Operations
hace 2 días
Madrid, España Perk A tiempo completoAn innovative travel management firm is seeking a Director of Customer Care Operations for Europe in Barcelona. This role involves leading a team of over 700 to ensure exceptional customer experience and operational excellence. The ideal candidate will possess 8-10 years of experience in customer care, managing both in-house and outsourced teams, and will...
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European Director, Customer Care Operations
hace 4 días
Madrid, España Perk A tiempo completoA leading technology company based in Barcelona is seeking a Director of Customer Care Operations to lead and scale their European team. The role requires 8-10 years of experience in managing customer care operations, with a focus on both in-house and outsourced teams. Candidates should have strong analytical skills and a hands-on leadership style. The...
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European Director, Customer Care Operations
hace 7 horas
Madrid, España Perk A tiempo completoA leading technology company based in Barcelona is seeking a Director of Customer Care Operations to lead and scale their European team. The role requires 8-10 years of experience in managing customer care operations, with a focus on both in-house and outsourced teams. Candidates should have strong analytical skills and a hands‑on leadership style. The...
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Head of Customer Care Ops
hace 9 horas
Madrid, España Perk A tiempo completoA leading technology company in Barcelona is looking for a Director of Customer Care Operations to manage and scale their European team. The ideal candidate will have 8-10 years of experience in customer care operations, a strong analytical background, and a hands-on leadership style. This role provides competitive compensation, generous vacation days, and...
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Head of Customer Care Ops
hace 7 horas
Madrid, España Perk A tiempo completoA leading technology company in Barcelona is looking for a Director of Customer Care Operations to manage and scale their European team. The ideal candidate will have 8-10 years of experience in customer care operations, a strong analytical background, and a hands-on leadership style. This role provides competitive compensation, generous vacation days, and...
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Head of Customer Operations
hace 4 días
Madrid, España Spendesk A tiempo completoJoin to apply for theHead of Customer Operationsrole atSpendesk .We’re looking for aHead of Customer Operationsto lead and scale our multi-tier support organization (Levels 1–3). You’ll design and execute our support strategy to deliverexceptional customer experiencesacross multiple markets, languages, and channels — achieving aCSAT of 90+while...
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Head of Customer Operations
hace 2 días
Madrid, España Spendesk A tiempo completoJoin to apply for theHead of Customer Operationsrole atSpendesk .We’re looking for aHead of Customer Operationsto lead and scale our multi-tier support organization (Levels 1–3). You’ll design and execute our support strategy to deliverexceptional customer experiencesacross multiple markets, languages, and channels — achieving aCSAT of 90+while...
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Head of Customer Service
hace 7 días
Madrid, España AUTO1 Group A tiempo completoJoin to apply for the Head of Customer Service role at AUTO1 Group Descripción de empresa Are you ready to lead a Customer Service team undergoing a major transformation and take full ownership of delivering an outstanding customer experience nationwide? Do you enjoy managing teams, optimizing processes, and driving customer satisfaction in a dynamic...
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Head of Customer Service
hace 3 días
Madrid, España AUTO1 Group A tiempo completoJoin to apply for the Head of Customer Service role at AUTO1 Group Descripción de empresa Are you ready to lead a Customer Service team undergoing a major transformation and take full ownership of delivering an outstanding customer experience nationwide? Do you enjoy managing teams, optimizing processes, and driving customer satisfaction in a dynamic...
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Head of Customer Operations
hace 7 horas
Madrid, España Spendesk A tiempo completoJoin to apply for theHead of Customer Operationsrole atSpendesk.We’re looking for aHead of Customer Operationsto lead and scale our multi-tier support organization (Levels 1–3). You’ll design and execute our support strategy to deliverexceptional customer experiencesacross multiple markets, languages, and channels — achieving aCSAT of 90+while...