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Better Care is a pioneering company that is leading the way in the collection, management and processing of clinical data. Founded in 2010 as a spin-off of the Parc Taulí University Hospital in Sabadell (Barcelona, Spain), it is growing with the support of healthcare professionals to meet their real needs.What is the challenge? The large volume of data that healthcare professionals must manage makes it a challenge to understand and interpret in real time the multiple signals and parameters generated by medical devices connected to patients.Our mission: to connect knowledge for a better careOur vision: to be world leader in the digital transformation of clinical data, generating value for the healthcare systemWe are passionate about innovation, we strongly believe that we can always improve and we strive to understand the healthcare needs and respond to them.If innovation, technology and entrepreneurship are something you enjoy, be part of our projectThe Role:We are seeking a proactive and detail-oriented Sales Assistant to join our Sales Department. The Sales Assistant will support the sales team in driving revenue growth by providing administrative assistance, customer service, and operational support. This role requires, ,exceptional communication and organization skills, and the ability to work in a fast-paced environment.As a member of the Sales Department, the Sales Assistant will play a crucial role in helping the sales department to achieve its goals, giving support to all the aspects related to sales, opportunities and customer loyalty.Key Responsibilities:Assist the sales team with lead and opportunities managment, qualification, and follow-up activitiesMaintain and update customer relationship management (CRM) software with accurate dataGive support with the preparation of sales presentations and customer proposalsHandle initial customer inquiries and direct them to the appropriate sales representativesSupport the sales team in achieving revenue targets and key performance indicators (KPIs)Organize and schedule meetings, sales calls, and follow-ups for the sales teamCollaborate with marketing to align promotional strategies with sales objectivesPrepare sales reports, forecasts, and performance analytics for management reviewPublic tender management and follow upDevelop and maintain sales process documentation and training materialsAssist in drafting and negotiating sales contracts and agreementsManage incoming client communications and ensure timely follow-upsFacilitate cross-department communication to streamline sales processesProvide administrative support such as expense tracking and travel coordination.Help organize and support company participation in industry events and trade showsAssist in the development of sales scripts and training materials for the sales teamAligned with marketing and quality department, provide support for customer retention strategies, including renewal reminders and satisfaction surveysSupport the onboarding and training of new sales staffManage sales documentation and ensure compliance with company policiesYour profile:Proven experience in a sales support or administrative role, preferably in the healthcare or software industryExperience in CRM tools, NetSuite preferableStrong organizational skills and attention to detailExcellent verbal and written communication skillsAbility to multitask and manage multiple priorities effectivelyCustomer-focused mindset with a proactive approach to problem-solvingPassionate and motivated mindset to boost the sales and overcome business challengesExcellent communicationGood team player and respectful of diversityGood MS Office KnowledgeWhat is in for you at Better Care?People are our engine and we strongly believe that the best talent deserves the best work culture, that's why we offer unique perks & benefits:Ambitious and kind culture: You will enjoy a dynamic and healthy environment, where everyone is equipped to thrive. You can be innovative, take risks, and share your ideas. Our diverse and open-minded teams support learning and growth. You'll work in an agile mindset environment with recognition at our core.️ Work/life balance: We offer a hybrid home-office model focused on outcome, not time-in-seat. Also, you'll be able to find the right work-personal life balance with our Flexible Time Policy (39-hour workweek including lunch break; start your day between 7 and 10 am and leave between starting 3pm).Comprehensive Time Off : Workloads are high, but make sure everyone can properly recharge their batteries. That's why we offer 25 days of vacation (+1 every 3 years of tenure) with flexible vacation options - no blackout days; 24th and 31th Decmber off; your birthday off.Extended compassionate leave : Some moments in life can be painful and we want to support you with extended paid permits.Petcare: Paid permits if you adopt a pet, if you need to bring them to medical visit or assist them while they are sick, plus compassionate leave.Transparency: We all know what everyone’s working on, how’s the company doing. We communicate openly.Health & Life insurance : Exhaustive health & life insurance paid by the company.Take a peek into what it's like to work at Better Care on our Instagram and discover more about usWhy you should not join Better Care?We are a start-up with huge ambitions, which sometimes can bring high workload, chaos and inefficiency. This does not mean that we dislike structure, organization and fluent communication: quite the opposite We work hard on achievieng all of this. Nonetheless, you should be willing to embrace our evolution, with all the ups and downs it can entail.Intrigued? We’d love to hear from you. Please click “apply" and submit your application in English.Better Care is proud to foster a workplace free from discrimination. You will be welcome to our team regardless your race, color, religion, sex, national origin, age, disability or genetic information. We hire based on your qualifications and demonstrated ability to perform job responsibilities. Better Care is for everyone
