Senior Consultant
hace 2 semanas
Konecta is a leading innovative global service provider in customer management business process and digital outsourcing, with 120,000 passionate employees working in 30 languages across 4 continents and 26 countries. Desplácese hacia abajo para obtener una visión general completa de lo que requerirá este trabajo. ¿Es usted el candidato adecuado para esta oportunidad? Focusing on the unique needs and opportunities of each industry, Konecta offers a full range of end-to-end customer management solutions – including acquisition, retention, customer service, technical support, and collection – all based on a sustainable business model. These services are built on a portfolio of world-class expertise covering customer experience and process management, digital solutions and cutting-edge technologies. Headquartered in Madrid, Konecta delivers global revenues of €2 billion with more than 500 clients, covering some of the biggest names in telecoms, energy, banking, mobility, retail, and e-commerce. We are seeking a dynamic and technically astute CX Consultant to join our growing team. In this role, you will serve as the technical bridge between our sales team and our clients, driving the adoption of cutting-edge Contact Center as a Service (CCaaS) solutions. Architect high-level solutions primarily on the Genesys platform (Genesys Cloud CX), ensuring alignment with client infrastructure (CRM integrations, WFM, Reporting). Leverage knowledge of the broader CCaaS landscape (specifically Five9 and Amazon Connect) to perform competitive analysis and migration strategies. Handover: Ensure a smooth transition from the sales cycle to the professional services/implementation team by providing detailed architectural documentation. Close the Loop : Drive the evolution of our Service Portfolio by feeding market insights and technical learnings back to the team, effectively closing the feedback loop between Sales and Delivery Experience: 3+ years of experience in a Pre-Sales, Solution Consulting, or Technical Sales role specifically within the Contact Center industry. Genesys Expertise: Deep technical understanding and configuration knowledge of Genesys (Genesys Cloud CX certification is a strong plus). Bilingual proficiency (C1/C2 or Native) in English and Spanish is mandatory. CX/CRM systems: experience with integration of CX/CRM systems Technical Stack: Familiarity with WebRTC, SIP, API integrations (REST), and Cloud platforms (AWS, Azure). xcskxlj Experience with conversational AI (Google CCAI, Lex), WFM tools, and CRM integrations (Salesforce, Zendesk, Microsoft Dynamics).
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Vitoria-Gasteiz, España Redeuropeaingenierosperuanos A tiempo completoA leading consulting firm in Spain is seeking a Senior SAP QM Consultant to join an ongoing SAP implementation project. This role emphasizes strong SAP QM experience along with hands-on configuration skills and full lifecycle support. Proficiency in Spanish and effective communication in English are essential. The position offers a hybrid working model and...
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Business Consultant | Experto Senior Microstrategy
hace 4 semanas
Vitoria-Gasteiz, España Krell Consulting A tiempo completoBusiness Consultant | Experto Senior Microstrategy Descripción del puesto: En Krell Consulting, buscamos un Consultor de Negocio / Especialista en Microstrategy con una trayectoria excepcional y consolidada para integrarse en proyectos de BI de alto impacto. Este perfil requiere una combinación única de maestría técnica en la herramienta y una sólida...
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Senior SAP MM Consultant – P2P
hace 2 semanas
Vitoria-Gasteiz, España Capitole A tiempo completoCapitole is celebrating 10 years! We are now more than 1,000 people building an environment where talent is nurtured, recognized, and empowered to grow.¿Tiene las habilidades necesarias para este puesto? Lea todos los detalles a continuación y presente su candidatura hoy mismo. People First: trust, respect, and professional development. Employee turnover...
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Sap Team Lead Consultant
hace 8 horas
Gasteiz / Vitoria, Álava, España CIPEx - Consejo de Ingenieros Peruanos en el EXterior A tiempo completoLead SAP EWM Consultant – 6 months – Madrid (Remote)***RED is currently supporting an international client on an implementation project and are looking for an experienced Lead SAP EWM Consultant to join the program.This is a senior functional leadership role, responsible for guiding solution design, leading teams, and driving complex EWM processes end to...
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SAP ABAP
hace 4 semanas
Vitoria-Gasteiz, España Connect Vision International A tiempo completoWe are looking for an ABAP Technical Consultant to work for one of the world's largest IT and business consulting services firms. 💻 ABAP Technical Consultant (Middle–Senior) 📅 Contract: 12 months + extensions 🗣 Languages: English (B2) & Spanish We are seeking a Middle to Senior-level ABAP Technical Consultant to support ongoing SAP projects....
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SAP Testing
hace 2 semanas
Vitoria-Gasteiz, España Connect Vision International A tiempo completoWe are looking for an ABAP Technical Consultant to work for one of the world's largest IT and business consulting services firms. Se pueden requerir diversas habilidades interpersonales y experiencia para el siguiente puesto. Por favor, asegúrese de consultar la descripción a continuación con atención.#128187; ABAP Technical Consultant...
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Business Intelligence Consultant
hace 2 semanas
Vitoria-Gasteiz, España JAKALA A tiempo completoEn JAKALA seguimos creciendo y buscamos incorporar un/a BI Consultant en nuestra oficina de Madrid, Barcelona, Gijón o Pamplona para nuestro equipo de Business Intelligence. Formarás parte de uno de nuestros equipos, colaborando en proyectos innovadores y trabajando con las últimas tecnologías. No deje pasar esta oportunidad, inscríbase rápidamente si...
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Junior Recruitment Consultant
hace 2 semanas
Vitoria-Gasteiz, España Tenth Revolution Group A tiempo completo🚀 Kickstart Your International Career in Barcelona! 360° IT Recruitment Consultant - German Speakers Are you currently working in hospitality (restaurant, bar, hotel), retail, customer service, or any client-facing role and looking for a career where your energy, communication skills, and ambition truly pay off? At Tenth Revolution Group, we...
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Senior Consultant SAP FI
hace 3 semanas
Vitoria-Gasteiz, España Avvale A tiempo completoSobre Nosotros 🌍 Fundada en 2004 como Techedge, acumulamos casi 20 años de experiencia para convertirnos en lo que somos hoy: ¡Avvale! Este recorrido nos ha llevado a contar con más de 3.000 profesionales, presentes en 11 países de todo el mundo. Qué hacemos🌱 Ayudamos a empresas públicas y privadas a repensar sus modelos de negocio a través del...
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GRC Senior Consultant
hace 3 semanas
Vitoria-Gasteiz, España UST España & Latam A tiempo completo🚀 UST is looking for the very Top Talent…and we would be delighted if you were to join our family!More in details, UST is a multinational company based in North America, certified as a Top Employer and Great Place to Work company with over 35.000 employees all over the world and presence in more than 35 countries. We are leaders on digital technology...
