Senior Advisory Services Consultant
hace 2 semanas
Apply remote type Flex locations: United Kingdom, London; Germany, Berlin; Ireland, Dublin; Spain, Madrid; Finland, Helsinki
Time type: Full Time
Posted: 30+ Days Ago
Job requisition id: JR-0091782
Your work days are brighter here.
At Workday, it all began with a conversation over breakfast. When our founders met at a sunny California diner, they came up with an idea to revolutionize the enterprise software market. A culture driven by our value of putting our people first is central to who we are. Our Workmates believe a healthy employee-centric, collaborative culture is essential for success in business. We look after our people, communities, and the planet while still being profitable. Feel encouraged to shine, however that manifests: you don’t need to hide who you are. Inspired to make a brighter work day for all and transform with us to the next stage of our growth journey? Bring your brightest version of you and have a brighter work day here.
About the TeamThe Workday Success Plans (WSP) Team is focused on our customers and their post-launch journey. We build programs to help them drive business value from their Workday applications, delivering a variety of programs and services ranging from feature demonstrations to full feature deployments.
About the RoleDo you have an appetite for solving a variety of complicated business problems? The Advisory Services reporting team works directly with customers through strategic consulting services, targeted micro consulting engagements, and facilitated group discussions to enable customers to efficiently use Workday applications to address their business needs.
As a trusted Workday HCM Reporting authority, you have the opportunity to assist customers with strategic advice, standard methodology mentorship, how-to questions, configuration adjustments, and feature demonstrations. Customers will benefit from your knowledge as you share your experience, identify key considerations, and highlight standard methodologies.
This role supports Workday customers in EMEA. Services that our consultants deliver include:
- Optimization Packages (Advisory consulting services)
- Ask-an-Expert Requests (Micro consulting engagements)
- Webinars (Present on key features and configurations)
- Collaboration Crews (Facilitate group customer sharing discussions)
In addition to delivering Workday Success Plans services, our consultants will also deliver other professional services, such as:
- Reporting & Analytics Projects (Build dashboards, analytics & reports for customers using Workday reporting tools).
- Coaching Services (Guide customers on how to use Workday’s reporting tools to satisfy their business requirements).
- Customer design workshops (Provide expert guidance on sophisticated designs)
- Become an authority in all of Workday's report writing tools
- Confidently and consistently provide excellent customer service
- Conduct discovery activities to understand customer requirements, timeline, and scope of the engagement.
- Develop and deliver Workday Success Plan services
- Help clients resolve reporting issues requiring in-depth expertise in the Workday solution
- Ensure the client takes advantage of Workday standard methodologies
- Clearly and effectively communicate a deployment approach/strategy.
- Participate in update training and other events that help share one’s product skills with other consultants
- Keep up to date with industry practices in the HCM functional area and engage with the client on those topics.
The ideal candidate will have a broad and deep understanding of all areas of Workday Reporting & Analytics including Report Writer, Prism Analytics, Composite Reporting, Calculated Fields, Dashboards, Discovery Boards, and Worksheets. The candidate has demonstrable understanding of professional services and enablement services as it relates to enterprise software in the Cloud.
Basic Qualifications (Must Haves)- 5+ years of HCM Reporting, Analytics, and Data warehousing experience for enterprise software applications
- 3+ years of experience building and maintaining Workday HCM Reporting & Analytics
- Ability to work multi-functional as a “virtual” team leader and possess strong and effective verbal and written communication skills with the ability to customize approach for a variety of audiences
- Capable of influencing, interacting and collaborating with senior management and technical resources both internally and externally
- Ability to perform effective product demonstrations as part of any enablement program
- Experience implementing Workday, SAP, Oracle, PeopleSoft or similar software applications
- Experience working with BI Tools (Tableau, QlikView, Cognos, Business Objects)
- Understanding of data modeling concepts with an ability to manipulate data using software tools and SQL
- Workday Certification in at least one of the following: Workday HCM, Workday Reporting
- Ability to gain a thorough understanding of Workday concepts as new features are released
- Ability to distill complex concepts into understandable presentations for our customers
- Strong critical thinking skills to understand sophisticated, technical process issues and facilitate/influence decision making
- Bachelor’s degree or relevant work experience required.
- Professional services experience is a plus
- Ability to travel up to 20%
Pursuant to applicable Fair Chance law, Workday will consider for employment qualified applicants with arrest and conviction records.
Workday is an Equal Opportunity Employer including individuals with disabilities and protected veterans.
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