Customer Service Assistant
hace 4 semanas
Job Title:Customer Service Assistant Location:Lógicos – Madrid, Spain Job Type:Full-time / Entry levelAbout Us: Lógicos is a leading 3PL and fulfillment provider dedicated to offering seamless logistics solutions to SMEs around the world. We have been in the market for 10 years, specialize in efficient, cost-effective and simple logistics services for B2B and B2C customers, ensuring on-time deliveries and exceptional service.Job Overview: We are looking for ahigh-potential individual with a strong desire to join our Customer Service team. The purpose of this role is to ensure that our customers receive excellent service at every stage of the logistics process, from order receipt to final delivery. You will have the opportunity to become part of the operational heart of the company, participating in key account management, daily order coordination, and the continuous improvement of our processes and tools.Responsibilities: Support the daily operational management of orders and accounts. Maintain fluid and proactive communication with customers, mainly through Front, Slack and email. Use our tools (ERP, WMS, CMS) to keep information up to date and accurate. Coordinate with the warehouse team to prepare and ship orders. Manage relationships with carriers and other suppliers to ensure timely and proper deliveries. Participate in incident resolution and improvement opportunities. Contribute to the preparation of reports for the management team.Requirements: Previous experience in customer service, logistics, or e-commerce is a plus. High level of proficiency in Excel and digital tools. C1 level of English. Excellent communication and interpersonal skills Positive attitude, independent, and eager to learn. Good verbal and written communication skills. High tolerance for change and ability to work under pressure.Benefits while working at Lógicos: Real opportunity for professional growth in the area of Customer Service. Join a young, dynamic, and multicultural team. Continuous training and direct contact with customers and operations. Flexible and agile work environment. Competitive remuneration based on experience and profile. Direct participation in the evolution of a growing company.
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Customer Service Assistant
hace 4 semanas
Madrid, España Lógicos A tiempo completoJob Title: Customer Service Assistant Location: Lógicos – Madrid, Spain Job Type: Full-time / Entry level About Us: Lógicos is a leading 3PL and fulfillment provider dedicated to offering seamless logistics solutions to SMEs around the world. We have been in the market for 10 years, specialize in efficient, cost-effective and simple logistics...
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CUSTOMER SERVICE ASSISTANT
hace 6 días
Madrid, España Gimaguas A tiempo completoAbout the Company : Join our dynamic startup in the heart of the fashion industry, where creativity meets innovation. We're passionate about delivering exceptional customer experiences and disrupting the fashion scene with our unique products and services.About the Role : We are seeking a dedicated Customer Service Assistant to join our team ASAP and assist...
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Customer Service Assistant
hace 4 semanas
Madrid, España Lógicos A tiempo completoJob Title:Customer Service Assistant Job Type:Full-time / Entry levelLógicos is a leading 3PL and fulfillment provider dedicated to offering seamless logistics solutions to SMEs around the world. We have been in the market for 10 years, specialize in efficient, cost-effective and simple logistics services for B2B and B2C customers, ensuring on-time...
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Customer service
hace 3 semanas
Madrid, España Laboratoires Grand Fontaine A tiempo completoLaboratoires Grand Fontaine is an international company headquartered in Barcelona, specialized in medical nutrition products. We are looking for an intern to support our Sales team. We offer a strong learning experience and real opportunities for professional development in a dynamic, committed, and growing organization.Main Task The Customer Service &...
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Pilgrims Service Office Assistant
hace 4 semanas
Madrid, España Casa Ivar SL A tiempo completoCompany DescriptionWe are the home of The Camino Forum. This online community started in 2004 and has since then collected over 70.000 Camino questions with more than 1 million responses.Casa Ivar runs an online store selling Camino Guides and other things that pilgrims might find useful for their Camino de Santiago. We ship to over 65 countries every...
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Assistant guest service manager
hace 2 semanas
Madrid, España Swish Marbella A tiempo completoWe are looking for an experienced Guest Services Assistant to join our existing guest-services departments. Arrange and oversee guest services , including private chefs, housekeeping schedules, additional cleaning, laundry services, maintenance support, and other in-villa services as required. Liaise closely with in-house teams and trusted external suppliers...
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Assistant Room Service Manager
hace 3 semanas
Madrid, España Swish Marbella A tiempo completoWe are looking for an experienced Guest Services Assistant to join our existing guest-services departments. Arrange and oversee guestservices, including private chefs, housekeeping schedules, additional cleaning, laundry services, maintenance support, and other in-villa services as required. Liaise closely with in-house teams and trusted external suppliers...
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Customer Billing Assistant
hace 4 días
Madrid, España IE University A tiempo completoOverview: **Customer Billing Assistant** IE University is seeking a highly skilled and creative Customer Billing Assistant! To effectively manage student accounts and provide timely and accurate responses to client inquiries regarding outstanding fees and other issues related to the different companies of the group. To facilitate necessary actions and...
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Customer service director
hace 6 días
Madrid, España EPM Scientific A tiempo completoCustomer Service Director Location: Barcelona, Spain Sector: Life Science Research, Biotechnology Languages: Spanish and English. A leading global diagnostics organisation is seeking a Customer Service Director to lead its regional Customer Service function. This is a strategic leadership role overseeing service and operational excellence across infectious...
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Customer service director
hace 3 días
Madrid, España EPM Scientific A tiempo completoCustomer Service Director Location: Barcelona, Spain Sector: Life Science Research, Biotechnology Languages: Spanish and English. A leading global diagnostics organisation is seeking a Customer Service Director to lead its regional Customer Service function. This is a strategic leadership role overseeing service and operational excellence across infectious...