Area Manager

Industry: Designer toys and collectible piecesLocation: BarcelonaJob type: Full time - Temporary (Contrato de Sustitución por Baja)Working Hours: 40 hours per weekAbout POP MART Founded in 2010, POP MART is a market-leading entertainment company and a global champion of designer toy culture. Through global artist development, IP operations, and designer toy culture evangelism, we have built an integrated platform covering the entire designer toy value chain. Besides our original and iconic IPs such as Molly, Hirono, Skullpanda, and LABUBU, POP MART collaborates with top-tier toys and lifestyle brands including Disney, Universal Studios, and Sanrio to create collectible art toys featuring their iconic characters.POP MART has established a strong presence across key European markets, including Spain, Italy, Netherlands, France, and the UK. As part of our strategic growth initiatives, we are focused on expanding our retail network into additional high-potential markets across Europe, continuing to strengthen our brand's position in the region.For more information, please visit www.popmart.com and our LinkedIn Career page.What to ExpectPOP MART is a fast-paced company with a young and multicultural team where you can expect to:Gain valuable professional experience covering the entire retail life cycleHave the opportunity to work with people from different countries and cultures in a collaborative environmentReceive structured customer service, retail operations, and product trainingBe proactively involved in the company’s growthBenefits POP MART offers our employees:Selected POP MART toys as appreciation gifts every monthComprehensive training and development programsRegular team social eventsPaid rest breaksCorporate DiscountsEmployee Assistance ProgramThe Role and CandidateThe Area Manager will be responsible for overseeing all POP MART stores in Spain, ensuring seamless daily operations, sales performance and an exceptional customer experience. This is a hybrid role that requires a hands-on approach to store management while also supporting broader retail operations in Spain.Responsibilities Oversee daily operations of all existing and upcoming store locations in the Spanish market, ensuring efficiency, service quality, and operational excellenceMonitor sales performance, analyse trends, and implement strategies to optimize revenue and profitabilitySupport store teams in executing merchandising plans, product launches, and marketing campaignsEnsure compliance with operational policies, company SOPs, and local retail regulationsConduct regular store audits to assess performance, service quality, and operational efficiencyAct as a key point of contact for operational challenges and opportunities, ensuring smooth communication across teamsAssist in recruiting, onboarding, and training store-level staff, ensuring alignment with POP MART’s service standardsManage inventory flow and stock levels, ensuring optimal product availabilitySupport future store openings in Spain, providing operational guidance and best practicesWork closely with internal teams (Marketing, HR, Supply Chain) to enhance store operationsRequired Qualifications5+ years of experience in retail operations, preferably in a flagship or high-traffic retail environmentFluent in Spanish and EnglishProven experience in store operations, sales performance management, and customer experience enhancementAbility to analyse sales data and implement strategic improvementsHands-on approach with strong problem-solving and operational execution skillsExperience in recruiting, onboarding, and training retail staffStrong understanding of visual merchandising, inventory control, and retail complianceExcellent communication and teamwork skills, with the ability to work cross-functionallyProficiency in Microsoft Excel, PowerPoint, and retail analytics toolsImmediately available or short notice period is highly preferredDesirable but Not Essential Experience in licensed merchandise, collectible toys, or designer product retailFamiliarity with the Spanish retail market and flagship store operationsExperience in supporting new store openings and retail expansion projects