System engineer

About Cognizant Netcentric At Cognizant Netcentric, we build memorable digital experiences for the world's leading brands. We are a global community of 1,500+ Adobe experts, combining startup agility with the scale and stability of a global organization. Our way of working is powered by Holacracy, giving everyone ownership and impact.The Role We're looking for a System Engineer with a strong customer-first mindset to ensure reliable, secure, and high-performing platforms. You'll act as a Netcentric ambassador, handling complex issues, supporting cloud-based environments, and delivering an excellent customer support experience. This role is not fully remote. Candidates must be based in Madrid.What You'll DoAct as a senior escalation point for complex system, infrastructure, and platform issues Ensure high availability, stability, and performance of customer-facing environments Provide expert-level support across Linux/Unix systems, cloud platforms, and web infrastructure Troubleshoot and resolve incidents related to networking, DNS, SSL/TLS, and security Operate and support cloud environments (AWS / Azure), including monitoring and cost awareness Support and improve CI/CD pipelines and deployment processes Work with CDNs, load balancers, web servers, and dispatchers to optimize traffic and performance Collaborate closely with developers, QA, and architects to resolve issues and prevent reoccurrence Maintain clear documentation, runbooks, and incident reports using tools like JIRA Proactively identify risks, propose improvements, and drive operational best practices Support on-call or urgent production issues when required Mentor junior engineers and contribute to knowledge sharing across the team What You BringSenior background in System Engineering, System Administration, or Technical Support Strong Unix/Linux expertise and command-line skills Solid understanding of networking, DNS, and security best practices Good understanding of web infrastructure, including web servers, dispatchers, and load balancing Hands-on exposure to cloud platforms (AWS preferred) Scripting skills (Bash, Python, or Perl) Experience with JIRA, Git, and CI/CD tooling Fluent English and EU work eligibility Availability to work onsite in Madrid (3 days/week) Nice to HaveAdobe Experience Manager (AEM) knowledge or certification CI/CD tools (Jenkins, Maven) CDN platforms (Akamai, Fastly, Cloud Front, Imperva) Cloud certifications and/or previous Tech Lead experience At Netcentric you get:Permanent contract 30 working days of vacation Flexible working hours Recognition bonus system Private health insurance Apple work equipment WFH equipment + welcome package WFH monthly expenses compensation Access to Udemy courses Adobe certification Sponsored gym membership Tax-free benefits (ticket restaurant, kindergarten and transport) A dynamic and international team Everyone has a voice; we are a Holacracy organisation At Cognizant Netcentric, we embrace an inclusive workplace, one where diversity is not just respected but celebrated. We do not discriminate based on age, gender, race, religion, sexual orientation, disability, or any other protected status. Our doors are wide open to all those who meet our high standards, and we cherish the distinct individuality and unique perspectives in our teams.We firmly believe that a diverse and equitable workforce is the catalyst for groundbreaking innovation, boundless creativity, and seamless collaboration. We are aware of bias and have established clear criteria to take them out of the decision-making process, ensuring all qualified applicants will receive consideration for employment.