Social Media Community Manager

🌎 Where: Fully Remote 🤝 Type: Freelance or Hourly Paid Part Time for UK🚀 Join Us at Social Element 🌟Founded 22 years ago, we're a leading global and independent full-service social media agency on a mission to Make Social Better for everyone.To us, better social means creating unskippable content, making scrolling safer for everyone, creating stronger connections with each other and making a huge impact.We're always on the lookout for freelance Community Managers, with Nordic language skills to join our Talent Pool.   Whilst we don't have an open role right now, we'd love to connect with you if you're interested so that we can reach out when we have some hours to offer.The Opportunity 👊As a Social Media Community Manager you will be working on a brand who is at the forefront of managing and expanding their online communities across multiple social platforms; Instagram, Facebook, YouTube and Google Play (reviews). You will be part of a team, responsible for building strong relationships with the brand's audience, fostering a sense of community, and driving engagement through meaningful interactions. You will actively monitor the social media channels, respond to customer inquiries and comments in a timely and professional manner, and ensure that every touchpoint with the brand is positive and authentic.Working Hours 🕑Ideally, we are looking for candidates who have flexibility and availability to work minimal hours across the weekend to cover all project hours. This opportunity would be ideal for someone who is looking to compliment their current work with just a few hours per week and develop their career in social media in a market leading agency while also working alongside their current commitments.Requirements 📙💬 Excellent Nordic language knowledge: As you’ll be posting messages in social media, it’s a must to have superb writing skills in a Nordic language. 👌 Advanced English language skills: As you’ll be working with a variety of teams and people, all of our training and communication is in the English language.🧑‍🤝‍🧑Background experience: either engagement, social customer care, and/or community management, either with a brand or digital agency.📱 Social Media knowledge: Experience in using either Facebook, Twitter, Instagram, Pinterest, TikTok, LinkedIn and/or YouTube.📈 A confidence with digital technology: you know the latest trends in social media like the back of your hand.✨ A self-motivated social media expert who is comfortable working remotely.IT Policy 💻We operate a BYOD (Bring Your Own Device) Policy which means to carry out this work, your PC will need to meet the following requirements:Operating system Windows 10 64bits or higher (Windows 11 is recommended as support for Windows 10 will end in October 2025) / MAC OS X version 13 (Ventura) or higher.Any processor that supports Windows 11 (support for Windows 10 will end in October 2025). This isn't relevant if you're running Windows 11 or a supported MacOS version as per the above line.At least 8GB RAM (16GB recommended)A secure, home-based broadband Internet connection with a minimum speed of 20 Mbps download and 1 Mbps upload (50 Mbps download and 5 Mbps upload are recommended).40 GB available HDD (SSD recommended)A Webcam and headsetAndroid or iOS device for 2FAChromebook, Linux and Cloud VMs are not supported. If you want to run a local VM (virtual machine), you need to send us your computer specs and explain how you intend to do this. Please Note: It is essential to have all IT requirements to qualify for the process and IT policy.The Hiring Process 🚀The hiring process for this position will be made up of the following stages:📜 Online assessment🤝 Behavioural Interview with one of the Talent TeamSocial Element Behaviours For Success 👍Be focused and decisive 🔥Be brave and inspirational 🦸Be rigorous in our approach 🕵️Be considered and inclusive 🤗 Be loud and proud 🔊Our Diversity, Equality & Inclusion Commitment 🙌At Social Element, we pride ourselves on a hiring process that is fair, transparent, and deeply focused on respecting the unique skills and experiences each candidate brings. We warmly welcome applications from individuals of all backgrounds, especially from those who have been historically under-represented groups.We value diverse thinkers and encourage those who have felt overlooked or unsure due to the confidence gap or imposter syndrome to apply — your unique talents and viewpoints are exactly what we might need.We are committed to a supportive and inclusive application process. If there are accommodations or adjustments you need at any stage of the recruitment, please let us know in the application. We aim to ensure you feel fully supported throughout.How To Apply 🖊️If all this sounds like you, simply upload your resume and a cover letter (or a link to your cover letter video if you prefer). *Make sure to include the following details in your cover letter/video, or we won’t be able to process your application: Details of your personal/professional experience in social media Why you are interested in being part of our team at The Social Element ***If you would prefer to submit your application in a different format, please feel free to get in touch with us at talent_tse@thesocialelement.agency and we will be happy to assist you in any way we can. Please, do not apply using this email address. We will not be able to process your application.We are excited to receive your application ❤️