Senior Technical Engineer
hace 3 semanas
Requirements: Por favor, asegúrese de leer completamente el resumen y los requisitos de esta oportunidad de empleo que se detallan a continuación. Accurately identify technical issues, track resolution, and ensure effective solutions are delivered. Customer Solutions: Provide appropriate solutions based on complaint type and severity; drive issue closure and ensure customer satisfaction. Training & Certification: Organize regular trainings for customer service, pre-sales, and after-sales staff; share basic service knowledge; enable front-line teams to master product functions and operations; support store engineers in achieving skill certifications. Technical Standards Development: Draft technical documentation, operating manuals, and FAQs; supervise execution by front-line staff to ensure service quality. Cross-Functional Collaboration: Collect product issues and feedback; maintain communication with R&D, production, sales, and quality teams to drive product improvements. Local System Support: Assist stores with IT-related issues in daily operations to ensure smooth business processes. Requirements: Bachelor’s degree or above. Minimum 2 years of experience in after-sales technical support management within the Mobile phones, tablets, AIoT products Strong project management, product technical, and analytical skills. High sense of responsibility, fast learner. xcskxlj English&Chinese as a working language; Spanish reading proficiency required.
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Senior Technical Support Engineer
hace 23 horas
Madrid, España SAS A tiempo completo: **Senior Technical Support Engineer - Hybrid** **Senior Technical Support Engineer** Nice to meet you! We’re a leader in data and AI. Through our software and services, we inspire customers around the world to transform data into intelligence - and questions into answers. We’re also a debt-free multi-billion-dollar organization on our path to...
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Senior Technical Support Engineer
hace 1 semana
Madrid, España Palo Alto Networks A tiempo completoSenior Technical Support Engineer – Focused Services, Cortex XSIAMLocation: Madrid, Community of Madrid, SpainPosted: 3 days agoOverviewWe are looking for a highly motivated and customer-focused professional. As part of the global Cortex XSIAM support team, you will serve our customer base by providing technical support, answering incoming support...
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Senior Technical Support Engineer
hace 7 días
Madrid, España Palo Alto Networks A tiempo completoSenior Technical Support Engineer – Focused Services, Cortex XSIAM Location: Madrid, Community of Madrid, Spain Posted: 3 days ago Overview We are looking for a highly motivated and customer-focused professional. As part of the global Cortex XSIAM support team, you will serve our customer base by providing technical support, answering incoming support...
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Técnico Senior de IT
hace 1 día
Madrid, España Triton Technical A tiempo completoCompany Information Triton Technical is an IT and Audio / Video integration Company that designs and deploys complex integrated systems for the private yacht industry. We have a high energy, fast‑paced, fun, and collaborative environment and we are looking to add an experienced, qualified individual to our support team. The Senior Client Support Technician...
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Senior Electronic Design Engineer
hace 2 semanas
Comunidad de Madrid, España Technical Futures Ltd A tiempo completoOverview Rewarding career move for a Senior Electronic Design Engineer with strong digital and analogue design skills for high reliability systems to contribute to the design and development of cutting edge renewable energy systems. Applications are sought from academically strong Engineers with experience of DAC and ADC circuits, high bandwidth analog...
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Senior Value Engineer
hace 1 semana
Madrid, España Make A tiempo completoMake is the leading visual platform for anyone to design, build, and automate anything—from tasks and workflows to apps and systems—without the need for coding skills. We are headquartered in the flourishing tech hub of Prague, Czech Republic, and our teams are spread across the USA, UK, Germany, France, Canada, India and Chile, among other locations. We...
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Senior Value Engineer
hace 2 semanas
Madrid, España Make A tiempo completoMake is the leading visual platform for anyone to design, build, and automate anything—from tasks and workflows to apps and systems—without the need for coding skills. We are headquartered in the flourishing tech hub of Prague, Czech Republic, and our teams are spread across the USA, UK, Germany, France, Canada, India and Chile, among other locations. We...
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Madrid, España CAE Defence & Security – Indo-Pacific A tiempo completoA global aviation solutions provider is seeking a qualified Airline FTM Engineer (Reliability) in Madrid. This role involves assessing compliance documents and providing technical support to ensure efficient fleet management. Candidates should have technical aviation experience, knowledge of regulations, and excellent communication skills. The position is...
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Senior client support technician
hace 2 semanas
Madrid, España Triton Technical A tiempo completoCompany Information Triton Technical is an IT and Audio/Video integration Company that designs and deploys complex integrated systems for the private yacht industry. We have a high energy, fast-paced, fun, and collaborative environment and we are looking to add an experienced, qualified individual to our support team.Position Summary The Senior Client...
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Senior Client Support Technician
hace 1 día
Madrid, España Triton Technical A tiempo completoCompany Information Triton Technical is an IT and Audio / Video integration Company that designs and deploys complex integrated systems for the private yacht industry. We have a high energy, fast‑paced, fun, and collaborative environment and we are looking to add an experienced, qualified individual to our support team. Position Summary The Senior Client...
