Senior Product Manager – Ancillary Services

Senior Product Manager – Ancillary Services Join to apply for theSenior Product Manager – Ancillary Servicesrole atAirHelpAt AirHelp, we’re building products that transform how people experience travel. What began twelve years ago as a simple idea to help passengers get fair compensation for delayed or canceled flights has grown into a global mission. Now we’re entering our next chapter: creating new, impact-driven travel products that make journeys seamless, fair, and empowering. We’re looking for aSenior Product Managerto drive the growth of ourB2B ancillary services . You’ll manage a portfolio of products, including flight compensation, lounge access, and travel insurance, and be the expert on what motivates our partners to integrate and promote our solutions.Department:Product Location:BarcelonaWhat you’ll driveGuide partnerson how to best position our services to their end customers, ensuring an optimal user experience and driving adoption.Accelerate revenueby analyzing performance data and optimizing product adoption, conversion, and revenue per partner.Use your expertise in theB2B2C travel marketto identify opportunities, shape our strategy, and evolve our ancillary product suite.Act as akey liaisonbetween Product, Sales, Account Management, and Tech teams to support partner integrations and new deal opportunities.Translate complex commercial and technical ideas into precise, actionable business requirements.Support theancillary product strategy , define the roadmap, and identify new growth and monetization opportunities.What you’ll deliver in the first 12 monthsRevenue impact:Support and execute the B2B growth strategy for AirHelp+ Ancillaries, achieving at least a50% increase in year-over-year revenue .Portfolio expansion:Launch at leastone new ancillary product or benefit , validated by customer and partner feedback, and ready for scale.Partner enablement:Deliver anintegration frameworkthat enables partners with limited technical capabilities to easily onboard AirHelp Ancillaries.Performance visibility:Introduce adata-driven performance dashboardor reporting framework to monitor partner engagement, conversion, and revenue metrics.Scalable playbook:Develop apartner success toolkit(go-to-market guidelines, best practices, UX recommendations) to standardize and accelerate future partner launches.What sets you apartIndustry expertise:5+ years managing ancillary or revenue-generating products in travel, aviation, or e-commerce. You understand how airlines, OTAs, and aggregators monetize beyond the ticket.Commercial mindset:You connect user experience with business impact, translating insights into measurable growth. You know when to optimize, when to pivot, and how to experiment your way to results.Execution excellence:You’re highly organized, outcome-oriented, and comfortable working in fast-moving, ambiguous environments where priorities shift fast.Customer empathy:You think like a traveler and act like a partner. You uncover needs behind behaviors from B2B clients to end consumers.Cross-functional leadership:You excel at influencing without authority, rallying diverse teams around clear goals, and driving alignment across product, commercial, and tech stakeholders.Analytical fluency:Strong command of data-driven decision-making, comfortable with performance dashboards, experimentation frameworks, and partner analytics.Why to join AirHelpCulture of Autonomy:No micromanagement, no politics. Just builders building.Growth Investment:Personal development plans, internal workshops, mentorship, and language classes.Culture That Cares:Team events, supportive peers, and a mission you can feel proud of.Flexible Benefits:Choose between gym pass, personal development, childcare, transport, or travel subsidies.Global Workstyle:Work from anywhere for up to 2 weeks/year, because we know the best ideas come from seeing the world.Seniority level Mid‑Senior levelEmployment type Full‑timeJob function OtherIndustries: IT Services and IT Consulting#J-18808-Ljbffr