Danish-Speaking Technical Support Advisor Malaga,Spain
hace 3 semanas
Are you a Danish speaker with a passion for IT and customer support? Join a leading multinational BPO technology company in the beautiful city of Malaga Why Join us? Work in an international and multicultural teamCareer growth opportunities with specialized trainingCompetitive salary and benefits packageFully paid training on company procedures and technologyOffice located in the heart of Malaga Responsibilities: Provide 1st-level IT support via phone, email, chat, and self-service portalAssist employees with system operations and troubleshootingPerform root cause analysis and resolve technical issues remotelyMonitor and categorize IT tickets in the ITSM systemUse internal knowledge databases for efficient issue resolutionCollaborate with 2nd-level support teams and external providers Requirements: Fluent in Danish (C1/C2 level) both written and spokenGood command of English (B2 level)Experience in 1st or 2nd level IT support, ideally in a large company environmentStrong knowledge of Windows 10, Office 365, MS TeamsFamiliarity with ITSM ticketing systems (ServiceNow preferred)Analytical mindset and problem-solving skillsHigh customer service orientation and attention to detailWillingness to learn and develop technical skills What We Offer: Competitive salary based on experience and performanceFull paid training on company tools and processesCareer development programs and specialized coursesFriendly and dynamic work environmentGuidance and support for career growthWork schedule: Monday to Sunday, 09:00 AM - 06:00 PM (39 hours per week)Office in central Malaga Why Malaga? Warm Mediterranean climate and stunning beachesAffordable cost of living and high quality of lifeThriving expat community and international atmosphereRich culture, history, and vibrant social scene Interested? Apply today and become part of our team
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Málaga, España Cross Border Talents A tiempo completoDanish speaking Technical Support Advisor in Malaga, Spain! Job Openings Danish speaking Technical Support Advisor in Malaga, Spain!About the job Danish speaking Technical Support Advisor in Malaga, Spain! We are currently recruiting for an exciting Danish speaking Technical Support Advisor in Malaga, Spain!DUTIES AND RESPONSIBILITIES:Provide 1st level IT...
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Danish speaking Technical Support Advisor in Malaga, Spain!
hace 3 semanas
Málaga, España Cross Border Talents A tiempo completoWe are currently recruiting for an exciting Danish speaking Technical Support Advisor in Malaga, Spain! DUTIES AND RESPONSIBILITIES: Provide 1st level IT support to the client employees via phone, mail and chat or via self-service portalProvide support to clients employees in the operation of user systems and peripheral devicesPerform root cause analysis and...
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Danish speaking Technical Support Advisor in Malaga, Spain
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