Head of Training Services
hace 1 día
COMPULSORY TRAININGTechnical or Higher Engineering in branches such as Mechanical, Industrial, Metallurgy or similar.Complementary training in maintenance management, occupational risk prevention, customer service quality is highly valued.REQUIRED EXPERIENCE 5 to 8 years of experience in supervisor positions or head of technical service, maintenance or after-sales in the industrial / metallurgical sector and / or preferably within the mobile elevating personnel platform sector.Experience in team management and project coordination.Experience working with ERP systems (SAP, Oracle, Navision, etc.) and service management tools.LANGUAGESSpanish level C1 in effective competence.C1 at Catalan level in effective competition.Minimum English level B2-C1 – Technical English.French level B1 or higher (recommended).SKILLS & KNOWLEDGEOrganizational and time and resource management skills.Communication, organization, and planning skills.Responsible, organized, dynamic and methodical person.Leadership and ability to motivate teams.Ability to train and develop talent within the team.Customer orientation.Ability to negotiate and resolve conflicts.Management of maintenance management software and CRM.Strategic vision and orientation to results.TRAINING TO BE PROVIDED BY THE COMPANYEpicor software and / or fulfillment software.Training in occupational risk prevention in the workplace.Training in labor processes.MAIN FUNCTIONSSupervision, control and management of the personnel in charge: administrative staff and mechanics.Assignment of tasks and supervision of the same.Coordination with the documentation administration department for the invoicing of interventions or management of guarantees.After-sales service management: coordinating customer service, technical support and incident resolution.Management and planning of customer portfolio, maintenance contracts, repairs and breakdowns.Telephone and / or personal customer service.Permit management, current legal regulations to be complied with, etc.Development and implementation of new strategies and procedures to ensure efficient and high-quality technical service: monitoring programs, surveys and continuous improvement actions.Identify areas for improvement and make data-driven decisions to improve team performance and customer satisfaction.For IPAF trainers onlyManagement and planning of IPAF courses.Provide IPAF training and / or courses.Coordination with the IPAF federation to update regulations, procedures, etc.Manage IPAF audits.#J-18808-Ljbffr
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Deputy Head of Training
hace 16 horas
Madrid, España CAE A tiempo completo**Role and Responsibilities** **Company Overview** Join our prestigious aviation team at CAE, a leader in the aviation industry dedicated to excellence in training and safety. With a commitment to innovation and continuous improvement, we strive to set the standard for aviation training worldwide. We are seeking a dynamic and experienced individual to join...
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Head of Training Services
hace 1 día
Madrid, España TIME Manufacturing Company, Inc. A tiempo completoCOMPULSORY TRAININGTechnical or Higher Engineering in branches such as Mechanical, Industrial, Metallurgy or similar.Complementary training in maintenance management, occupational risk prevention, customer service quality is highly valued.REQUIRED EXPERIENCE5 to 8 years of experience in supervisor positions or head of technical service, maintenance or...
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Head of Global Training
hace 3 días
Madrid, España Perk A tiempo completoAbout UsPerk (formerly TravelPerk) is the intelligent platform for travel and spend management. Built to tackle the time‑consuming, manual work that gets in the way of real work, our tools automate everything from travel bookings to expenses, invoice processing, and more. By eliminating this shadow work that wastes hours, erodes morale, and saps...
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Head of Global Training
hace 3 días
Madrid, España Perk A tiempo completoAbout Us Perk (formerly TravelPerk) is the intelligent platform for travel and spend management. Built to tackle the time‑consuming, manual work that gets in the way of real work, our tools automate everything from travel bookings to expenses, invoice processing, and more. By eliminating this shadow work that wastes hours, erodes morale, and saps...
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Head of Operations
hace 16 horas
Centro-Madrid, España Fundación IES Abroad Madrid A tiempo completo**Head of Operations, Madrid Center** **Reports to**:IES Abroad Madrid Center Director **Direct reports**:IES Abroad Madrid Center Director **Scope of Duties** The Head of Operations is responsible for working in close collaboration with the Center Director, the Assistant Director for Accounting and Finance, and the Assistant Director and Dean of Faculty...
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Head Of Client
hace 4 días
Madrid, España Thales Cybersecurity Services – SpainPortugal A tiempo completoAbout the Company Thales is looking for a Threat Intelligence Service Manager for its Threat Intelligence department. That is why we are continually innovating our policies, to allow employees to enjoy a real reconciliation of their work and family life. The Threat Intelligence Service Manager will be responsible for leading and managing the threat...
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Head of Operations
hace 1 semana
Madrid, España WhatJobs A tiempo completoAre you passionate about operational excellence and integrated service management in dynamic environments? We are seeking a Head of Operations & Services to lead the Operations team and coordinate subcontracted professionals, ensuring the highest standards of hospitality and operational performance across all services. Key Responsibilities Strategy &...
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Head of Cybersecurity Services, Governance
hace 3 días
Madrid, España ING Group A tiempo completoA major financial institution is seeking a Head of Cybersecurity Services and Governance & Compliance Lead in Madrid. This role necessitates a visionary leader to manage cybersecurity teams and compliance efforts. Ideal candidates will bring over 10 years of experience in information security and a strong understanding of cybersecurity regulations. The...
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Head of Cybersecurity Services, Governance
hace 3 días
Madrid, España ING Group A tiempo completoA major financial institution is seeking a Head of Cybersecurity Services and Governance & Compliance Lead in Madrid. This role necessitates a visionary leader to manage cybersecurity teams and compliance efforts. Ideal candidates will bring over 10 years of experience in information security and a strong understanding of cybersecurity regulations. The...
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Head of Cybersecurity Services, Governance
hace 37 minutos
Madrid, España ING Group A tiempo completoA major financial institution is seeking a Head of Cybersecurity Services and Governance & Compliance Lead in Madrid. This role necessitates a visionary leader to manage cybersecurity teams and compliance efforts. Ideal candidates will bring over 10 years of experience in information security and a strong understanding of cybersecurity regulations. The...
