Customer Success Consultant

hace 1 semana


Madrid, España buscojobs España A tiempo completo

Esta es una oferta de empleo de AckLabs publicada a través de aurorajobs.

AckLabs ofrece un contrato indefinido de Customer Success Consultant.

Candidata / o ideal

  • Persona proactiva que proponga ideas y no tenga miedo a embarcarse o liderar nuevas iniciativas. Estamos en un momento de crecimiento y necesitamos a una persona que aporte valor añadido a nuestros clientes y a la organización.
  • Una persona que tenga experiencia preferiblemente en el sector de servicios de consultoría, formación y desarrollo de producto B2B.
  • Una persona que haya gestionado proyectos con clientes de diversa índole de manera exitosa, preferiblemente proyectos relacionados con la formación corporativa.
  • Inglés alto ya que muchas de las comunicaciones y formaciones son en inglés.

Funciones y responsabilidades

  1. Liderar y participar en proyectos de consultoría de nuevas metodologías de trabajo como Agile, o Design Thinking en clientes del IBEX35.
  2. Liderar la adaptación de los productos de formación de Crucial Learning al mercado español, así como todos los materiales de comunicación y educativos.
  3. Realizar el seguimiento de la satisfacción de los clientes y buscar formas de mejorar su experiencia, especialmente en la línea de formación.
  4. Realizar formaciones a clientes en de nuestros productos de formación como Conversaciones Cruciales, o GTD.
  5. Apoyar a otros proyectos transversales de la organización como proyectos de consultoría de eficiencia o nuevos modelos de trabajo.

Sueldo y condiciones

Consúltalo directamente en la oferta.

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