Deskside Support Technician

hace 5 horas


Barcelona, España Stefanini EMEA A tiempo completo

We’re hiring Join our team as an Experienced IT Support Technician (2nd Line / Desk Side Support) based at our client's site.We’re looking for a proactive, hands-on professional with solid networking and infrastructure support skills who can provide top-notch customer service, resolve tickets efficiently, and deliver smart hands support for on-site and remote issues.La experiencia que se espera de los solicitantes, así como las habilidades y cualificaciones adicionales necesarias para este trabajo, se enumeran a continuación.What you'll do:Provide 2nd line desk side support via walk-in Tech Hubs, on-site visits, or remote toolsTroubleshoot hardware/software issues on desktops, laptops, and mobile devicesSupport networking, MS Office xcskxlj 365, Windows OS (XP to 11), and Active Directory tasksHandle installation and upgrades of supported hardware/softwareCollaborate with support centers and maintain accurate ServiceNow records


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