Front Desk Agent
hace 4 semanas
Exciting Opportunity: Join our Vibrant Hostel Team in Barcelona Are you ready to be the warm and friendly face that greets travelers from all around the world? We're thrilled to announce an exciting opportunity for a Front Desk Agent to join our vibrant hostel team in Barcelona. If you're passionate about creating unforgettable guest experiences, fostering a positive atmosphere, and being the go-to person for all things hospitality, then this role is perfect for youAbout Us: As a part of the dynamic Spanish hostel chain, The Central House, we believe in providing more than just a place to stay – we offer a gateway to discovering Spain’s rich culture. Nestled in the heart of a modern Gracia district , our hostel is a hub of exploration and connection. Our chain of hostels extends across Istambul, Portugal, Spain and Morocco, and now, we're on the lookout for a dedicated Front Desk Agent to help us continue offering outstanding service to our diverse guests.Your Role: As a Front Desk Agent, you will be the first smile that welcomes our guests and the foundation of our hostel's operations. Your key responsibilities will encompass: Warmly greeting guests and facilitating seamless check-ins and check-outs. Sharing insights about local attractions, events, and must-visit spots. Handling reservations, addressing inquiries, and fulfilling guest requests with a genuine desire to assist. Ensuring accurate and organized cash transactions while maintaining a tidy front desk area. Collaborating closely with housekeeping and maintenance teams to uphold guest satisfaction. Resolving guest concerns promptly and efficiently, ensuring an uninterrupted and enjoyable stay. Playing a pivotal role in maintaining a positive online reputation through exceptional guest interactions.What We're Looking For: We're in search of an individual who exudes enthusiasm, warmth, and an authentic passion for hospitality. Here's what we hope to find in you: Exceptional communication skills and a welcoming demeanour. A proactive problem-solving approach and a strong desire to assist guests. A detail-oriented and organized work style. Proficiency in basic computer software (Microsoft Office, email, etc.). A team player with a knack for effective collaboration.Qualifications: To excel in this role, you should possess: A high school diploma or equivalent. Prior experience in customer service (bonus points for hospitality experience). Proficiency in spoken and written English; familiarity with other languages is advantageous. Flexibility to work varying shifts, including weekends and holidays. Knowledge of the MEWS programme highly valued.Why Choose Us: By joining The Central House, you become a valued member of a dynamic team that values creativity, teamwork, and delivering exceptional service. We offer: A supportive and nurturing work environment that fosters personal growth. Opportunities to engage with people from all corners of the globe. Fun work environmentHow to Apply: Are you ready to embark on a rewarding hospitality journey with us? Send your resume and a brief cover letter outlining your passion for guest service and your relevant experience to We're eager to learn why you're the perfect fit for our team at The Central House Barcelona GraciaAt The Central House, we celebrate diversity and are committed to cultivating an inclusive environment for all team members.Join us in crafting unforgettable stays for every guest – submit your application today
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Front Desk Supervisor
hace 1 semana
Madrid, España Four Seasons Hotels and Resorts A tiempo completoAbout Four SeasonsFour Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine...
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Senior Front Desk Hospitality Agent
hace 2 semanas
Madrid, España Sonder A tiempo completoSonder is revolutionizing hospitality through innovative, tech-powered service and inspiring, thoughtfully designed accommodations combined into one seamlessly managed experience. Officially launched in 2014, Sonder is making a world of better stays open to all with a variety of accommodation options — from rooms to suites and apartments — found in 40+...
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Front Desk Supervisor
hace 1 semana
Madrid, Madrid, España Four Seasons Hotels and Resorts A tiempo completoAbout Four SeasonsFour Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine...
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Front Desk Supervisor
hace 7 días
Madrid, Madrid, España Four Seasons A tiempo completoAbout Four Seasons:Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine...
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Front desk manager
hace 3 días
Madrid, España Casa Bonay A tiempo completoDefining modern Barcelona since 2016, Casa Bonay is cherished by both visitors and locals for the quality and authenticity of its hospitality, culinary, and cultural offerings across its diverse spaces. Founded and led by local entrepreneur Inés Miró Sans with the aim of restoring glamour and injecting authenticity into the city's tourism scene, Casa Bonay...
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Front desk agent in USA
hace 7 días
Madrid, Madrid, España Eurostars Hotel Company A tiempo completoHousing: Not ProvidedHost Location: Boston and Washington DC (USA)Start date: ASAPPosition Description:Front Desk:• As a Front Desk Intern, you will develop a comprehensive understanding of Front Desk operations:• Utilize computer software, including LMS, to efficiently check guests into hotel rooms.• Cultivate high-quality guest service skills,...
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Front Desk
hace 7 días
Madrid, España Fyte A tiempo completo**Misión**: La persona que desempeñe el puesto de Front desk /asistente dirección tiene un rol muy estratégico. Debe ser proactiva, resolutiva, flexible y desenvolverse de cara al público. Con ganas de construir un proyecto. **Funciones**: El 80% de su tiempo actuará como mano derecha de la dirección y engranaje principal entre departamentos y...
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Front Desk Officer
hace 7 días
Madrid, España Hotel101 Global A tiempo completoLocation: Hotel101 MadridDepartment: Hotel OperationsEmployment: Type: Full-TimeAbout Us:In the Philippines, hospitality is a way of life, rooted in warmth, sincerity, and genuine care that makes guests feel at home. This unique Filipino spirit inspires Hotel101 Global, the first Filipino global hotel brand, sharing our culture of connection and comfort...
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Front Desk Officer
hace 1 semana
Madrid, España Hotel101 Global A tiempo completoLocation: Hotel101 Madrid Department: Hotel Operations Employment: Type: Full-Time About Us: In the Philippines, hospitality is a way of life, rooted in warmth, sincerity, and genuine care that makes guests feel at home. This unique Filipino spirit inspires Hotel101 Global, the first Filipino global hotel brand, sharing our culture of connection and comfort...
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Front Desk Officer
hace 1 semana
Madrid, España Hotel101 Global A tiempo completoLocation: Hotel101 MadridDepartment: Hotel OperationsEmployment: Type: Full-TimeAbout Us:In the Philippines, hospitality is a way of life, rooted in warmth, sincerity, and genuine care that makes guests feel at home. This unique Filipino spirit inspires Hotel101 Global, the first Filipino global hotel brand, sharing our culture of connection and comfort...
