Credit Collector Specialist

As a Collections Specialist, you will perform any task related to maximizing collections and minimizing bad debt risk.

Key Responsibilities

• Reviewing open accounts for collection efforts
• Conduct collection calls to collect Accounts Receivables
• Mail correspondence to customers to encourage payment of overdue receivables
• Negotiate customer disputes to resolution and document root cause
• Develop relationships with internal/external customers
• Identify issues attributing to account delinquency and discuss them with the Credit Manager
• Review and monitor assigned accounts and all applicable collection reports
• Provide timely follow-up on payment arrangements
• Participate in process improvement projects, and support other management directives as prescribed

Qualifications

• French native speaker (good command of both oral & written) and fluent in English and Spanish.
• 1-2 years of experience in Credit and Collection, including interaction with a large customer base, or a position related to Finance.
• Experience with AS400 and SAP system is a plus.
• Effective business writing and professional communication skills.
• Strong communication, problem solving and analytical skills.
• Accounts Receivable knowledge/experience is a plus.
• Detail oriented.
• Knowledge of bank products/payment methods including Letters of Credit, bank guarantees, direct debits, credit cards, Bill of Exchange, Drafts, Checks.
• Assertive and able to negotiate with business sales reps and interface with senior management.

About us:

Here at PPG we make it happen, and we seek candidates of the highest integrity and professionalism who share our values, with the commitment and drive to strive today to do better than yesterday – everyday.

PPG: WE PROTECT AND BEAUTIFY THE WORLD
Through leadership in innovation, sustainability and color, PPG helps customers in industrial, transportation, consumer products, and construction markets and aftermarkets to enhance more surfaces in more ways than does any other company. To learn more, visit www.ppg.com and follow @PPG on Twitter.

PPG provides equal opportunity to all candidates and employees. We offer an opportunity to grow and develop your career in an environment that provides a fulfilling workplace for employees, creates an environment for continuous learning, and embraces the ideas and diversity of others. All qualified applicants will receive consideration for employment without regard to sex, pregnancy, race, color, creed, religion, national origin, age, disability status, marital status, sexual orientation, gender identity or expression.