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Position: Operations ManagerCompany: CES Iberia S.L.Location: Madrid (Hybrid)Employment Type: Full-time, PermanentAbout UsCES Iberia is part of an international technology group delivering engineering software solutions across Europe and the Middle East. Our team supports universities, industrial clients, and public institutions through innovative tools and digital transformation initiatives.We are opening a new office in Madrid and are looking for our first hire — a talented Operations Manager who will help establish the company’s local presence and build solid operational foundations.Role OverviewThe Operations Manager will be responsible for setting up and managing day-to-day operations in Spain, coordinating with internal teams and the vendor, and developing efficient processes that ensure smooth execution of sales, finance, and customer operations.This is a foundational role, ideal for a proactive professional who enjoys process building, autonomy, and collaboration in an international environment.Key ResponsibilitiesSet up and manage local operations processes (order management, invoicing, reporting).Coordinate with internal teams and the vendor on operational, financial, and contractual matters.Define and maintain Salesforce workflows to automate and streamline business operations.Manage Salesforce consultants to ensure configurations align with internal requirements and best practices.Design, document, and improve operational processes to support scalability and compliance.Support the preparation and submission of public tenders in Spain and Portugal.Liaise with suppliers, customers, and partners to ensure compliance and timely delivery.Oversee administrative aspects related to HR, legal, and procurement.RequirementsBachelor’s degree in Business Administration, Engineering, or a related field.3+ years of experience in operations, process development, or project coordination.Proven experience with Salesforce administration or workflow definition.Strong organizational and problem-solving skills.Fluency in Spanish and English (Italian or Portuguese a plus).Proficiency with Microsoft Office 365 and familiarity with CRM systems.Ability to work independently and coordinate with distributed teams and external partners.What We OfferCompetitive salary aligned with experience and Madrid market standards.The opportunity to be the first team member in Madrid and shape local operations.International exposure within a dynamic and growing group.Flexible hybrid work environment.
