Data Privacy Specialist
hace 2 semanas
Are you passionate about the world of new technologies? Do you have experience as a Data Privacy Specialist and Translator? Then this is your job
Our future Legal/Privacy Operations Specialist will play a key role in the success of the business, ensuring that our customers receive the best possible experience. As the Legal/Privacy Operations Specialist, you will be working with a truly dynamic team. The ideal candidate will work closely with our Customer Service team, privacy, and legal team to improve our internal processes and provide valuable feedback on product performance.
- Ensuring customer satisfaction and building trust through work as GDPR compliance.
- Act as the “voice of the customer”, working with the product and Business Growth team to help improve the company’s services and bring the best mobile experience to customers.
- Proactively flag efficiency lacks, providing upward feedback and communicating regularly with supervisors and managers.
- Handle and reply to customer requests in a timely manner and provide an analytical report to the Head of Customer Service and Chief Privacy Officer.
- Work closely with the privacy team to improve processes so that customers can execute their rights.
- Produce and develop a data protection training program, including training materials, for specific business units.
- 2+ years of experience working in a customer experience/operations role, preferably in legal or data protection projects.
- Familiar with working in a multi-cultural environment with excellent communication skills.
- Able to work in a fast-paced environment with great attention to detail.
- Experience with data analysis and reporting is highly valuable.
- Fluency in English and Italian.
- Bachelor’s degree holder (master’s degree holders are preferred).
- General knowledge of GDPR, especially related to data subjects’ rights handling and/or CIPP/E certification is highly valued.
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