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Fachinformatiker/in Systemintegration,Informatiker/in, Wirtschaftsinformatiker/in,Anwendungssupporter/in, IT-Berater/in
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SMF Ltd. IT Consultant ApplicationSupport (f/m/d)
WHO WE ARE We have been advising our customers ondigitalization issues at five locations in Europe for over 35years. We develop software solutions and analyze data. We improveour customers' processes and use our own software products as wellas those developed by partners - and we want to keep growing
If you are looking for a professionalenvironment in which you can give your all, where your ideas arevalued and your tasks are appropriately rewarded, then become partof the team. We look forward to receiving your application
Are you at home in the world of IT? Do you enjoy solvingproblems? Are you looking for a varied job in an innovativecompany?
Then we need to get to know eachother
To strengthen our pricing team inour Oil division, we are looking for a permanent IT ConsultantApplication Support (f/m/d) for the further development andprovision of application support for our customers at 1st and 2ndlevel.
- As part of a growing team, you will support ourcustomers in the operation of the entire fuel pricing application.
- You are the first point of contact for alldisruptions in the end-to-end process, from missing authorizationsto critical system failures.
- Incident,problem and change management are your daily tasks and no problemfor you.
- As part of the continuousimprovement process, you are responsible for coordinating with ourcustomers.
- You are the point of contact forboth IT stakeholders and users of the application
- You work independently on faults or, if necessary, handthem over to the responsible contact persons/teams.
- If required, you will support IT projects.
- You have a degree in (business) informatics or havecompleted training, for example as an IT specialist (f/m/d)specializing in system integration or a comparable qualification.
- You enjoy a solution-oriented way ofworking.
- You are a strong communicator andcan adapt well to different users and their different skills.Ideally, you already have experience in the IT Service Desk area.
- In addition, you are characterized by astrong service mindset, combined with a high degree of service andcustomer orientation.
- Ideally, you alreadyhave experience in ITIL or the willingness to acquire this in oneof our further training courses.
- Very goodGerman and good written and spoken English skills round off yourprofile.
- ITIL certification is desirable,but not a requirement.
- Previous knowledge of"Service Now" and AWS is an advantage.
- Flexible working hours and mobile working
- Option of a company car with private use
- Option of a company bike with private use
- Versatile training opportunities and individual developmentopportunities in a growing company
- Companypension scheme
- Allowance for lunch in thebistro
- Free use of the fitness studio at thelocation
- Excellent working atmosphere,company parties and team events
- Modernworking environment, conveniently located
- Flat hierarchies and short decision-making processes
- Room for experiments and your own ideas: We award prizesfor the best suggestions in our "SMF Future Program"
Are you looking for a professional environment where youcan give your all? Where your ideas are valued and your work isappropriately rewarded? Do you want to not only work, but also feelgood?
Then become part of our team
There are many IT service providers inGermany and Europe. What makes us special? Our passion fortechnology and a family atmosphere.
We love what we doand that's why we're good. Our working atmosphere is characterizedby relaxed and friendly interaction. We celebrate successes andovercome hurdles together. We stick together because we are a team.
Does that sound interesting to you? Thenyou've come to the right place
Apply now,we look forward to hearing from you
