Anwendungsberater/in, Informatiker/in,Wirtschaftsinformatiker/in
hace 3 semanas
For our "Customer and Product Management"division we are looking for a
Theposition can be based at our office in Gießen, Darmstadt or Kassel.This position is a full-time position, which is in principledivisible.
The ekom21ekom21 is a renowned technology company in the field of complete ITsolutions for the public sector. As the largest BSI-certified ITservice provider in Hesse, with a comprehensive product and serviceportfolio, we support over 500 customers with 29,000 users. Ourmore than 720 employees at our locations in Giessen, Kassel andDarmstadt generated a turnover of 300 million euros in 2022. Theekom21 solution portfolio ranges from hardware and softwaresolutions to customized consulting services.
Your tasks and responsibilities- Your main tasks will include customer consulting and customersupport, in particular advising and supporting customers on thephone, via e-mail service, ticket system and on site, includingerror management and communication with the software manufacturer
- Your tasks will include project managementfor the introduction of new software. You will be responsible forplanning and conducting individual workshops and product sales formigewa21, migewa classic and all modules
- Your tasks include supporting the specialist software migewa21,migewa classic with all modules, including change management,quality management and conceptual activities
- You are the technical process administrator
The level of pay is based on a salary up to EG 11 TVöD(VKA) and will be subject to a final individual assessment andpersonal qualifications.
Your applicationekom21 - KGRZ Hessen guarantees professionalequality for all genders. People with severe disabilities are givenpriority if they are equally qualified. ekom21 - KGRZ Hessen aimsto increase the proportion of women and supports the compatibilityof work and family life.
We kindly ask you tosubmit your application with complete documents by 23.06.2024 viaour careers page and to refrain from sending applications by postor e-mail. We would also like to inform you in advance that theselection procedure is expected to take place on 03.07.2024 inDarmstadt.
Working at ekom21As a family-friendly company, people are at the heart ofeverything we do. ekom21 actively supports the compatibility ofwork and family life by offering flexible working hours andpart-time models within the scope of the company's possibilities.We also attach great importance to our comprehensive company healthmanagement and our further training management.
What you bring with you- Degree in computer science (B.Sc. / B.A.),administrative informatics (B.Sc. / B.A.), business informatics(B.Sc./ B.A.) or three years of training in the field of IT oradministration with additional skills and experience equivalent tothe required academic background
- Strongmoderation and communication skills
- Advancedexpertise in the workings of public authorities
- Ability to work independently
- Strong customer orientation, team-oriented work and assertiveness,convincing communication skills and good judgment
- Ability to recognize, analyze and implement complexinterrelationships
- Ability to grasp thingsquickly
- Structured work
- In-depth knowledge of the Trade Regulation Act (GewO)and the Ordinance on the Organization of the Trade NotificationProcedure (GewAnzV)
- Class B driving license
- Measures to promote health
- Free Germany ticket as a job ticket
- Bicycle leasing via ekom21
- Mobileworking with flexible working hours
- Bindingannual appraisal interviews
- Structuredinduction
- An open corporate culture
- A trusting, familiar working atmosphere
- Individual development opportunities
- Extensive social benefits
- Company pension scheme via the ZVK
Ifyou have any questions about the organizational process, pleasecontact
Ms. Celina Gries
ekom21 -KGRZ Hesse
Corporation under public law
Robert-Bosch-Straße 13
64293 Darmstadt
celina.gries@ekom21.de
We would like to point out thatapplications that we do not receive via the B-ITE applicant portalbut are sent to us by post or email will be stored and processed byus electronically. If you do not agree to this, it is necessary toobject to this storage by means of a personally signed declaration.Declarations sent to us by e-mail in this regard do not fulfill thecriterion of a legally binding declaration of intent. The storeddata will be deleted 90 days after the rejection.
ekom21 - KGRZ Hessen is certified according to ISO 27001on the basis of IT basic protection by the Federal Office forInformation Security
© 2018 by ekom21 - KGRZHessen, Corporation under public law, Marketing/V2 Giessen, CentralHesse. All rights reserved.
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