Gridspertise - Senior Service Designer

hace 4 semanas

Madrid, España Enel Chile S.A A tiempo completo

The Digital Solutions unit within Gridspertise, reporting to the Head of User Experience, is looking for a Senior Service Designer.

At Gridspertise, we’re not just keeping up with the future – we’re creating it.

As a global organization specialized in digital technologies for utilities worldwide, we are pioneering a new era of sustainable and reliable smart grids. Founded in 2021 from Enel’s two-decade-long experience in grid digitalization, we are committed to pushing the boundaries of innovation every day.

By providing Grid Edge intelligent solutions, we empower utilities with advanced visibility, control, and automation at the edge, fostering change across the industry and society.

Step into a fast-paced, tech-driven environment where you can contribute to impactful global projects and work with the latest technologies on the market.

We are looking for highly motivated, talented, and visionary individuals eager to shape the electric future with us.

Join us and be part of the team that’s revolutionizing smart grids

About Digital Solutions:

Digital Solutions is a highly strategic and crucial department for our product-focused company. It was initiated with the aim of providing a modern and innovative suite of software & data solutions aligned with the Company portfolio strategy and with internal operational needs. A lot goes through here: following the Gridspertise strategy and prioritization, Digital Solutions is in charge of the entire design and execution of the Software solutions roadmap

What you will do:

As a Senior Service Designer in the Digital Solutions department, you will handle all activities related to:

  1. Conducting qualitative research to understand user needs and business requirements;
  2. Developing service blueprints, journey maps, and ecosystem maps to visualize service processes and identify areas for improvement;
  3. Collaborating with stakeholders to design and prototype service concepts that solve real user problems;
  4. Testing and iterating on service concepts based on user feedback and testing results;
  5. Facilitating workshops and co-creation sessions with stakeholders, customers, and users to generate insights and ideas;
  6. Presenting research findings and design concepts to various audiences, including executives and cross-functional teams;
  7. Staying current with industry trends, best practices, and emerging methodologies in service design.
Who you are:

Bachelor’s or Master’s degree in Service Design, Interaction Design, Human-Computer Interaction, or a related field with:

  1. Proficiency with service design tools and methodologies, such as service blueprints, journey mapping, and system mapping;
  2. Strong understanding of UX principles and human-centered design;
  3. Experience conducting qualitative research, including in-depth interviews, focus groups, and ethnographic studies;
  4. Experience with prototyping and testing service concepts;
  5. Experience in agile product methodologies;
  6. Advanced proficiency in both written and spoken English.
What we look for in you:
  1. Deep collaboration & openness;
  2. Engagement & development;
  3. Decision-making skills;
  4. Smart & lean approach;
  5. Think bigger;
  6. Customer orientation.
What we offer:
  1. Permanent contract in Madrid;
  2. Attractive compensation pack;
  3. Extensive flexible and remote work options in accordance with organizational needs;
  4. Corporate welfare including supplemental health care, wellness programs, family and parental caring, benefits, conventions, and more;
  5. Multiple options to grow in an international environment.

www.gridspertise.com

We are looking for candidates of both sexes - L.903/77 e D. Lgs n. 98/2006, art 27

#J-18808-Ljbffr

  • Gridspertise - Senior Service Designer

    hace 1 mes

    Madrid, España Enel Chile S.A A tiempo completo

    .The Digital Solutions unit within Gridspertise, reporting to the Head of User Experience, is looking for a Senior Service Designer.At Gridspertise, we're not just keeping up with the future – we're creating it.As a global organization specialized in digital technologies for utilities worldwide, we are pioneering a new era of sustainable and reliable smart...

  • Gridspertise - Senior Service Designer

    hace 1 mes

    Madrid, España Enel Chile S.A A tiempo completo

    .The Digital Solutions unit within Gridspertise, reporting to the Head of User Experience, is looking for a Senior Service Designer.At Gridspertise, we're not just keeping up with the future – we're creating it.As a global organization specialized in digital technologies for utilities worldwide, we are pioneering a new era of sustainable and reliable smart...

  • Gridspertise - Senior Service Designer

    hace 1 mes

    Madrid, España Enel Chile S.A A tiempo completo

    The Digital Solutions unit within Gridspertise, reporting to the Head of User Experience, is looking for a Senior Service Designer. At Gridspertise, we're not just keeping up with the future – we're creating it.As a global organization specialized in digital technologies for utilities worldwide, we are pioneering a new era of sustainable and reliable smart...

  • Gridspertise - Senior Service Designer

    hace 1 mes

    Madrid, España Enel Chile S.A A tiempo completo

    The Digital Solutions unit within Gridspertise, reporting to the Head of User Experience, is looking for a Senior Service Designer.At Gridspertise, we're not just keeping up with the future – we're creating it.As a global organization specialized in digital technologies for utilities worldwide, we are pioneering a new era of sustainable and reliable smart...

  • Senior Service Designer

    hace 4 días

    Madrid, España Enel Chile S.A A tiempo completo

    .Digital Solutions unit within Gridspertise , reporting into the Head of User Experience, is looking for a Senior Service Designer. At Gridspertise, we're not just keeping up with the future – we're creating it. As a global organization specialized in digital technologies for utilities worldwide, we are pioneering a new era of sustainable and reliable...

  • Senior Service Designer

    hace 4 semanas

    Madrid, España Enel Chile S.A A tiempo completo

    .Digital Solutions unit within Gridspertise, reporting into the Head of User Experience, is looking for a Senior Service Designer.At Gridspertise, we're not just keeping up with the future – we're creating it.As a global organization specialized in digital technologies for utilities worldwide, we are pioneering a new era of sustainable and reliable smart...

  • Senior Service Designer

    hace 4 semanas

    Madrid, España Enel Chile S.A A tiempo completo

    Digital Solutions unit within Gridspertise , reporting into the Head of User Experience, is looking for a Senior Service Designer.At Gridspertise, we're not just keeping up with the future – we're creating it.As a global organization specialized in digital technologies for utilities worldwide, we are pioneering a new era of sustainable and reliable smart...

  • ? Aplica Ya Senior Service Designer

    hace 4 semanas

    Madrid, España Enel Chile S.A A tiempo completo

    .Digital Solutions unit within Gridspertise, reporting into the Head of User Experience, is looking for a Senior Service Designer.At Gridspertise, we're not just keeping up with the future – we're creating it.As a global organization specialized in digital technologies for utilities worldwide, we are pioneering a new era of sustainable and reliable smart...

  • Senior Service Designer

    hace 4 semanas

    Madrid, España Enel Chile S.A A tiempo completo

    Digital Solutions unit within Gridspertise, reporting into the Head of User Experience, is looking for a Senior Service Designer.At Gridspertise, we’re not just keeping up with the future – we’re creating it.As a global organization specialized in digital technologies for utilities worldwide, we are pioneering a new era of sustainable and reliable...

  • Senior Service Designer

    hace 2 semanas

    Madrid, España Enel Chile S.A A tiempo completo

    Digital Solutions unit within Gridspertise, reporting into the Head of User Experience, is looking for a Senior Service Designer.At Gridspertise, we’re not just keeping up with the future – we’re creating it.As a global organization specialized in digital technologies for utilities worldwide, we are pioneering a new era of sustainable and reliable...

  • Service Designer and Innovation Strategist

    hace 8 horas

    Madrid, Madrid, España Enel Chile S.A A tiempo completo

    **Company Overview**We're Gridspertise, a global organization pioneering sustainable smart grids through digital technologies for utilities worldwide. Founded in 2021, we empower utilities with advanced visibility, control, and automation at the edge.About Digital SolutionsDigital Solutions is a strategic department driving innovation and software...

  • Senior Service Designer

    hace 4 semanas

    Madrid, España Enel Chile S.A A tiempo completo

    Digital Solutions unit within Gridspertise, reporting into the Head of User Experience, is looking for a Senior Service Designer.At Gridspertise, we're not just keeping up with the future – we're creating it.As a global organization specialized in digital technologies for utilities worldwide, we are pioneering a new era of sustainable and reliable smart...

  • Senior Service Designer

    hace 6 días

    Madrid, España Enel Chile S.A A tiempo completo

    Digital Solutions unit within Gridspertise , reporting into the Head of User Experience, is looking for a Senior Service Designer. At Gridspertise, we’re not just keeping up with the future – we’re creating it. As a global organization specialized in digital technologies for utilities worldwide, we are pioneering a new era of sustainable and reliable...

  • Service Design Visionary

    hace 4 semanas

    Madrid, Madrid, España Enel Chile S.A A tiempo completo

    Role Summary: We are looking for a highly motivated and visionary Senior Service Designer to join our Digital Solutions department at Gridspertise. As a key member of our team, you will play a crucial role in shaping the electric future of our company and the industry as a whole. About the Role: As a Senior Service Designer, you will be responsible for...

  • Service Design Innovator for Grid Edge Solutions

    hace 4 semanas

    Madrid, Madrid, España Enel Chile S.A A tiempo completo

    About UsGridspertise is a global organization pioneering a new era of sustainable and reliable smart grids. Founded in 2021 from Enel's two-decade-long experience in grid digitalization, we are committed to pushing the boundaries of innovation every day.Digital Solutions OverviewDigital Solutions is a highly strategic department within our product-focused...

  • Network Service Designer

    hace 2 meses

    Madrid, Madrid, España Talentum Telefonica A tiempo completo

    Network Service DesignerAt Talentum Telefonica, we are seeking a highly skilled Network Service Designer to join our team. As a Network Service Designer, you will be responsible for designing, developing, and testing network capabilities and services to be exposed to our customers. You will work closely with the global product area and different operators of...

  • Senior Product Designer

    hace 3 meses

    Madrid, España Mews A tiempo completo

    We're looking for a Senior Product Designer that can help us turn complex business cases into frictionless user experiences that are meaningful to our audiences. As a Senior Product Designer you will endeavour to understand the needs of our customers and help elevate the design practices throughout our teams. You will have an acute visual eye and be able to...

  • Senior Product Designer

    hace 4 semanas

    Madrid, Madrid, España Tbwa ChiatDay Inc A tiempo completo

    Celonis Senior Product DesignerAbout the Role: As a Senior Product Designer at Celonis, you will play a pivotal role in shaping the user experience of our Actions Platform, empowering our users to act on process improvement opportunities uncovered with Celonis. Your mission will be to craft intuitive and delightful user experiences that align with our...

  • Senior UX Designer

    hace 3 semanas

    Madrid, Madrid, España BOARD Deutschland GmbH A tiempo completo

    About the RoleWe are seeking a highly skilled Senior UX Designer to lead our UX design efforts across multiple high-impact projects. As a key member of our talented UX team, you will have the opportunity to drive innovation through your extensive expertise in user-centered design.

  • Senior Motion Designer

    hace 1 mes

    Madrid, España Reconocida Empresa A tiempo completo

    Buscamos un/a Motion Designer Senior de After Effects para unirse a nuestro equipo para un proyecto de manera presencial.Como miembro del equipo de Motion de USER T38, serás responsable de la animación de textos y fondos para pantallas de gran formato con un alto valor estético y de espectáculo.Requisitos mínimosExperiencia demostrable al menos 5 años...