Technical Consultant

hace 6 días


Madrid, España Philips Iberica SAU A tiempo completo
Job Title

Technical Consultant

Job Description

You will work with the Healthcare Information Systems (HCIS) Implementation team, which provides implementation and post-installation remote and on-site technical support to customers using HCIS solutions.

The Technical Consultant will provide technical support to Philips Solutions. This includes, but is not limited to, installations, maintenance, repair, and other associated activities at customers’ premises in Iberia.

Your role:

  1. Provide remote and on-site technical support to the project team.
  2. Act as technical lead for small and medium implementations and manage escalations to the respective team.
  3. Remote monitoring: Understand alerts generated by our systems, open a ticket incident if needed, and provide support to close the incident if possible.
  4. Third-party ticket communication: Responsible for communicating incidents to our service partners either by mail or using dedicated platforms available for that purpose.
  5. Set the highest standards for customer communication and documentation/paperwork.
  6. Actively adhere to company Working Practices and Health & Safety guidelines.
  7. Ensure smooth transition to support projects from a technical point of view.

You're the right fit if you have:

  1. Experience with PACS and/or RIS health products desirable.
  2. Knowledge of integration using standards like HL7, DICOM, Web services, etc.
  3. University degree.
  4. Native in Portuguese and Spanish, with fluency in English.
  5. Experience in Oracle or SQL databases, Windows-based operating systems, and remote support software.
  6. Excellent communication and interpersonal skills.
  7. Ability to develop technically as the products evolve.
  8. Enthusiastic with a strong sense of team spirit.

About Philips

We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help the lives of others.

Learn more about our business.

Discover our rich and exciting history.

Learn more about our purpose.

#J-18808-Ljbffr
  • Technical Consultant

    hace 5 meses


    Madrid, España Adroit People Ltd. A tiempo completo

    Position 1 - Technical Consultant to support on the creation and implementation of APIs, containers and product architecture of Transact. Position 2 - Technical Consultant to support L3 testing tickets (defects) review and canalization as correspond on functional, technical and/or core. **Job Type**: Contract

  • Technical Consultant

    hace 3 meses


    Madrid, España Cushman & Wakefield A tiempo completo

    **Job Title** Technical Consultant **Job Description Summary** **Job Description


  • Madrid, Madrid, España SAP A tiempo completo

    Job Title: Digital Technical ConsultantJob Summary: We are seeking a highly skilled Digital Technical Consultant to join our team. As a Digital Technical Consultant, you will be responsible for providing technical expertise and support to our customers.Key Responsibilities:Provide technical support and guidance to customers on SAP Basis and related...


  • Madrid, Madrid, España Swift A tiempo completo

    About the RoleSwift is seeking a skilled Technical Consultant to join our team. As a Technical Consultant, you will work closely with clients to understand their technical requirements and business needs.Key Responsibilities:Coordinate for Care Services delivery as detailed in the Advanced Support and Care Services Catalogue.Deliver technical assistance...

  • Technical Consultant

    hace 4 semanas


    Madrid, Madrid, España Swift Software A tiempo completo

    Role OverviewAs a Technical & Care Consultant at Swift Software, you will be responsible for driving customer value from product and supporting customers as they transition from sales prospects to active users of our products and solutions.The ideal candidate will have excellent technical skills, a strong understanding of customer needs, and the ability to...

  • Technical Consultant

    hace 2 semanas


    Madrid, España Philips A tiempo completo

    JOB DESCRIPTION Job Title Technical Consultant Job Description Job title: Technical Consultant You will work with Healthcare Information Systems (HCIS) Implementation team which provides implementation and post-installation remote and on-site technical support to Customers using HCIS solutions. The Technical Consultant will provide technical...


  • Madrid, España Engineeringuk A tiempo completo

    .Expedia Group brands power global travel for everyone, everywhere. We design cutting-edge tech to make travel smoother and more memorable, and we create groundbreaking solutions for our partners. Our diverse, vibrant, and welcoming community is essential in driving our success.Why Join Us?To shape the future of travel, people must come first. Guided by our...

  • Technical Consultant

    hace 2 semanas


    Madrid, España Philips Iberica SAU A tiempo completo

    **Job Title**: **Technical Consultant** You will work with the Healthcare Information Systems (HCIS) Implementation team, which provides implementation and post-installation remote and on-site technical support to customers using HCIS solutions. The Technical Consultant will provide technical support to Philips Solutions. This includes, but is not limited...


  • Madrid, Madrid, España Arw Enterprise Computing Solutions A tiempo completo

    We are seeking a highly skilled Technical Solutions Consultant to join our team at Arrow Enterprise Computing Solutions.This is an exciting opportunity to work with a global provider of tax, compliance and trust solutions and services, offering businesses Cloud-based tools to manage complex tax obligations across various jurisdictions.As a Technical...

  • Technical Consultant

    hace 2 semanas


    Madrid, España Philips Iberica Sau A tiempo completo

    Job TitleTechnical Consultant Job DescriptionYou will work with the Healthcare Information Systems (HCIS) Implementation team, which provides implementation and post-installation remote and on-site technical support to customers using HCIS solutions.The Technical Consultant will provide technical support to Philips Solutions. This includes, but is not...

  • Technical Consultant

    hace 1 semana


    Madrid, España Philips Iberica Sau A tiempo completo

    Job Title Technical Consultant Job Description You will work with the Healthcare Information Systems (HCIS) Implementation team, which provides implementation and post-installation remote and on-site technical support to customers using HCIS solutions.The Technical Consultant will provide technical support to Philips Solutions.This includes, but is not...

  • Technical Consultant

    hace 12 horas


    Madrid, Madrid, España buscojobs España A tiempo completo

    About the JobAre you passionate about delivering exceptional customer value? Do you have a knack for technical problem-solving and relationship-building? As a Technical & Care consultant at SWIFT, you will play a pivotal role in driving customer success and satisfaction.Key Responsibilities:* Coordinate care services delivery as outlined in our Advanced...


  • Madrid, España NCR Corporation A tiempo completo

    The Technical Consultant is the technical reference for ourcustomers and he is responsible for technical advising on NCR products, collecting user requirements, functional specifications analysis, technical documentation, testing activities, software release and installation package, deeper problem determination and resolution. It’s a combined position...


  • Madrid, Madrid, España Sap A tiempo completo

    About the RoleAs a Technical Business Consultant, you will work closely with our customers to understand their business challenges and provide solutions using SAP products. You will be responsible for delivering software demonstrations, participating in discovery sessions, and executive meetings. With a strong foundation in technical and business processes,...


  • Madrid, Madrid, España DELTACUBES PVT LTD A tiempo completo

    About the RoleWe are seeking an experienced Senior Cognos Technical Consultant to join our team at DELTACUBES PVT LTD. This is a key position that involves leading complex technical projects related to Cognos application migration.


  • Madrid, Madrid, España Amazon A tiempo completo

    Job SummaryWe are seeking a highly skilled AWS Technical Consultant to join our team. As a Technical Consultant, you will work closely with our Enterprise Support customers to resolve inquiries and provide field support for AWS services.Key ResponsibilitiesProvide detailed reviews of service disruptions and metricsEnsure AWS environments remain operationally...


  • Madrid, Madrid, España Swift A tiempo completo

    About the RoleSwift is seeking a skilled Junior Technical Consultant to join its team. As a Technical Consultant, you will be responsible for delivering technical consulting services to Swift's customers.Key ResponsibilitiesCoordinate the delivery of technical assistance services to customers.Deliver technical assistance aligned with the Advanced Support and...


  • Madrid, Madrid, España Arrow Ecs A tiempo completo

    Job Title: Technical Solutions ConsultantAbout the Role: We are seeking a highly skilled Technical Solutions Consultant to join our team at Arrow ECS. As a Technical Solutions Consultant, you will be responsible for advising and counseling our partners about the best security solutions. You will work in the technical department in tandem with sales...

  • Technical Consultant

    hace 1 semana


    Madrid, España Philips Iberica Sau A tiempo completo

    Job Title Technical ConsultantJob Description You will work with the Healthcare Information Systems (HCIS) Implementation team, which provides implementation and post-installation remote and on-site technical support to customers using HCIS solutions.The Technical Consultant will provide technical support to Philips Solutions. This includes, but is not...


  • Madrid, España Expedia A tiempo completo

    .Expedia Group brands power global travel for everyone, everywhere. We design cutting-edge tech to make travel smoother and more memorable, and we create groundbreaking solutions for our partners. Our diverse, vibrant, and welcoming community is essential in driving our success.Why Join Us?To shape the future of travel, people must come first. Guided by our...