Head of Complex Care

hace 3 semanas

Madrid, España Bluebird Care A tiempo completo

Become an early adopter in the AI design space.

Have the autonomy to bring your role to life within a really interesting problem space: the intersection of Legaltech and AI.

Push the boundaries of innovation and creativity with the full support of the business.

Your purpose in our mission

We’ve raised $17.8 million in Series A funding led by Google Ventures and joined by Khosla Ventures. They believe in our vision that the law should be accessible to everyone. We need your skills to multiply the number of user problems we’re able to research and apply design thinking to.

Your manager and team

Our org structure is made up of pods with distinct areas of focus to keep us all working on the most impactful things for our customers all of the time. Some of our team members work across multiple pods. Our structure was conceived with impact, autonomy and velocity in mind. You’ll be managed by Rosie - Lead Product Designer, and your teammate in this small and impactful Design team is Mayse - UX/UI Designer. They’re powered by data and feedback, and choose iteration over perfection.

This is what you’ll be doing

As a Senior Product Designer at Genie AI you’ll get the chance to immerse yourself within the world of law, legal contracts and AI at a start-up that is genuinely design-led. We’re big enough to disrupt the legaltech industry, but small enough that you can make a massive impact on the team. Some of your key day to day duties will include:

  • User research: Speaking to lawyers, founders, business people in-depth to understand their world, their workflows and their needs.
  • User testing: Moderated, unmoderated, big, small - every piece of work needs a different type of testing.
  • AI R&D: Work with our machine learning scientists to dream up, prototype and test our cutting-edge AI capabilities.
  • Product strategy: Find & prioritize user problems, collaborating closely with our PMs and also working independently.
  • UI & UX design: Using good design to instill trust in lawyers about using new technology.
  • Data analysis: Genie has a wealth of quantitative data in Mixpanel and Hotjar.
  • Prototyping: No two prototypes are the same - you will apply good intuition for the right level of fidelity to answer your research questions.
This is how we’ll set you up for success and the outcomes we expect from you

Over your first 90 days you can expect us to help point you in the right direction to set you up for success. During the interview process we can talk you through a high-level overview of your 90-day plan.

By the end of your first six months we expect you to be:
  • Expertly managing your own design areas.
  • Contributing to company strategy.
  • Starting to see the impact of your design work.
We’ll continually develop and measure success on the below criteria:
  • User-facing Metric:
    • Increase in Monthly Active Users: Choosing the right problems to solve and solving them in the right way will help increase our user base.
  • Genie-facing Metrics:
    • Level of collaboration between Product Design and the rest of Genie.
    • Visibility of Product Design work to the rest of Genie.

We are a start-up in an exceptionally dynamic stage of our growth. We are a customer and employee-led organization. What this means is that we adapt to our customers' needs, and the problems we’re solving today could be very different in six months, or even by the end of this recruitment process. We also listen to our team as we empower you to have full autonomy of your role - you're the expert. You should expect to work with us on how your role develops, grows and changes throughout your time at Genie.

It can be tough here because
  • We don’t structure your work for you. We give you the what and you come up with the how.
  • We don’t try to get things perfect the first time. We get things to good enough, and then we continuously iterate.
  • This is a generalist design role - we need you to be good at a lot of design areas rather than specializing in one.
But we think you’ll love
  • The autonomy and trust we give you to deliver your best work.
  • Learning from some of the brightest minds in the field of AI.
  • The exhilaration of a fast-paced start-up.
The skills you need to succeed in this role

We’re looking for a generalist who is strong in the below areas:

  • User research.
  • User testing.
  • Product strategy.
  • Prioritization.
  • UI and UX design.
  • Data analysis (quantitative and qualitative).
  • Prototyping.
  • Storytelling.

(Don’t worry about ticking every single box on the list to be considered for this role.)

Unleash your magic: our interview process
  • Step 1: Meet our Talent Acquisition Specialist, Corina, to assess your motivations and baseline skills.
  • Step 2: Complete our take-home task.
  • Step 3: Live technical task with Rosie, our Lead Product Designer, and Nitish, our Co-Founder and CTO.
  • Step 4: Culture interview with Mayse, our UX/UI Designer, and Alex, our Lead Frontend Engineer.

We can’t wait to meet you Bring your authentic self, and get ready to explore our culture, team events, and big mission. We're excited to discover what makes you and us unique.

Our benefits

Here’s just some of the benefits you can look forward to when you enter the Genie’s lamp:

  • Generous Stock Options: We want all our genies to share in our success.
  • Private healthcare: To help keep you fit as a fiddle.
  • Fully Remote Working: Work from anywhere your heart desires.
  • Unlimited book budget: Dive into an unlimited budget for business, law, or technology books.
  • Home Office Setup: Equip your home office with the best – a top-of-the-range laptop, monitor, wireless keyboard, mouse, and a comfortable office chair. Your workspace will be as splendid as a royal palace.
  • Learning and Development Budget: Each Genie gets an individual £500 L&D budget annually, plus five days off for any job-specific learning adventures.
  • Unlimited Holiday: Take as much time off as you need to recharge your batteries.
  • Parental Leave: Both genie parents get enhanced leave to welcome their little genies into the world.
  • Free access to Genie: For you to create, negotiate and collaborate on legal documents in real-time on one platform
About Genie AI

Genie AI is a machine learning startup with a mission to enable everyone to draft quality legal documents. We're shaking up the legal world and flipping the business model on its head

Think of what GitHub did with open source code, Instagram and TikTok with entertainment, Airbnb with hospitality, and Uber with travel – Genie AI is doing that with legal contracts. We're conjuring up a community-based AI law platform that'll change the game. Join us, and let’s make some legal magic together

  • 100,000 companies use Genie AI today - we’ve been growing exponentially
  • We’re funded by the world’s top investors, with significant runway - and we’re growing the team.
  • We’ve collaborated with Oxford University and Imperial College London to co-author research papers on explainable AI.
  • According to Forbes, we're also rated one of the top 29 AI startups in the UK.
  • We're a Sunday Times Best Places to Work Award Winner 2024.
  • We’re backed by top legal pedigree, from Lord Neuberger to representing the UK on multiple Ministry of Justice trade missions.
  • Our customers save on average £15,000 on legal fees per year with Genie.
  • This isn’t just a SaaS product - we’re redefining the business model of law.

Ready to grant wishes and disrupt a £750bn industry? Click apply and join us in creating a world of digital wonders

At Genie, we’re committed to creating a diverse environment. Whilst we’re on the cutting edge of innovation, it’s all about the people. We embrace differences and hire based on merit, giving equal consideration to all applications, regardless of gender, background and race.

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