Front Desk Receptionist

Home & Co offers modernly designed, fully furnished micro-apartments for young urban individuals: comfortable, effortless, and creative.
Our vision is to redefine living. Home & Co creates a contemporary micro-living platform that goes beyond mere accommodation. Across our 17 locations, we make apartments simple and digitally accessible, coupled with supplementary services and modern interior design. Our aim is to become the premier lifestyle living platform in Europe.
Home & Co is constantly expanding and seeking individuals who want to collectively actualize our goals with their personality, inspiration, and passion

The Home & Co team comprises diverse individuals with varying backgrounds and life circumstances, yet we all share the same philosophy - Easy Living.

This ethos is as evident in our homes as it is in our DNA.
Home & Co is currently seeking a Front Desk Receptionist for our Home & Co in Pamplona.

If you are an enthusiastic and customer-focused individual with a passion for hospitality, this is an exciting opportunity to join our team and contribute to our commitment to redefining modern living.

Tasks

Prompt and polished customer service, catering to guests / tenants' needs during their stay
Effective oversight and management of both reception and administrative facets
Management of reservation availability and logistics
Personalized and attentive telephone etiquette
Efficient execution of check-in and check-out processes
Systematic recording, monitoring, and resolution of day-to-day issues as they arise
Smooth coordination and seamless communication with other departments, including housekeeping and maintenance
Ongoing collaboration and open lines of communication with the Reception Manager
Flexibility to accommodate rotational shifts spanning mornings and afternoons

Requirements

Proficiency in the English & Spanish language
Attainment of an Advanced Vocational Degree in Hospitality and Tourism
Prior experience in a similar role
Refined verbal and written communication skills
Capability to handle telephone communications adeptly
Aptitude for exceptional customer service (requiring patience and tact)
Team integration and collaboration skills
Proficiency in Microsoft Excel and the Office suite
Residency in Pamplona and its environs is an indispensable requirement

If you are ready to be a part of our mission to revolutionize urban living and believe you have what it takes to excel in this Front Desk Receptionist role, we invite you to submit a comprehensive application.

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