Support specialist

hace 1 mes


Madrigalejo del Monte, Burgos, España ABB A tiempo completo
Support specialistTake your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future.

At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we are embarking on a journey where each and every one of us, individually and collectively, welcomes and celebrates individual differences.

You will provide vital help to the AMR Customer Service Department to meet business needs efficiently and effectively, boosting customer satisfaction by performing all tasks to high quality standards, in line with relevant processes and guidelines.

In this role you will help engage internal customers and drive efficient services in a variety of administrative areas.

You will report to Spare Parts Service Manager.

This is a position with global grade

17

Your responsibilities
  • Handling incoming requests from customers for spare parts (quotations, orders, delivery schedules).
  • Evaluate supplier performance and report on areas for improvement.
  • Help implement policies and procedures within the Customer Service department and contribute to periodic reviews.
  • Assist and provide input at meetings, product presentations and negotiations.
Your background
  • 4-5 years of experience in customer service working as service support in the industry market.
  • Knowledge of Excel, Power BI, SAP. SalesForce experience valued.
  • Soft skills: proactive, collaborative team player, autonomous.
  • Preferably bachelor's degree in finance, Business Administration, Economics or similar.
  • Spanish. Highly valued English and other major European languages
  • Current car drivers license valid in Burgos and permission to live and work in Spain.
More about us

We look forward to receiving your application (documents submitted in English are appreciated). If you want to discover more about ABB, take another look at our website

Work model: hybrid #LI-hybrid



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