Front Office

We are hiring

We are looking for true people who can delight our guests from the moment they walk in to the hotel. The students will become a part of our Front Office team who always strive to deliver the best service for our guests while working in a dynamic environment

What you'll be doing

Welcome guests with a warm welcome on arrival and bid them a fond farewell on leaving. Actively listen and respond positively to guest questions, concerns, and requests.Assisting other employees to ensure prompt guest service.Assist the Front Office Manager in front office and reservations supervising tasks and room allocations on a daily basisYou will be a key player in helping our guests make the most of their stay at the hotel.Proactively engage guests in conversation regarding their stay, property services and requests.Working on upselling strategies to increase revenue.Provide information to guests about: outlets, staff and services, including hours of operation, room locations, types of rooms, room rates...Process payments and follow all payment and cash handling procedures.Handling complaints and solving with the support and training from the management team.About the jobSix months internship starting in June with 400€ monthly scholarship, accommodation and meals. If you are currently studying a Tourism Degree or Hospitality Management master, and you are someone with great guest relations skills and a positive team player, apply now

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