Front Office
hace 2 semanas
RMC Asia, representing Marriott International in Hong Kong, is currently recruiting front office & guest services interns to join its 5-star hotel in Hong Kong.
As a part of our Cultural Exchange Programs (hospitality internships, management training, and contractual positions in top hotels and resorts across Asia), program participants will have the opportunity to work with and learn from professionals, immerse themselves in the diversity of Hong Kongs culture, and set the stage for their future careers.
Seize the chance by applying todayDETAILS
Host:
A 5-Star Hotel by Marriott International
Destination:
Wan Chai, Hong Kong
Department:
Front Office
Program:
Hospitality & Business Internship
Duration: 6 months
Intake:
June 2024 onwards
FRONT OFFICE & GUEST SERVICES - RESPONSIBILITIES
- Greeting guests upon arrival and making them feel welcome
- Performing and administering checkins and checkouts
- Assigning rooms and taking care of administrative duties
- Processing guest payments
- Being a source of information to guests on various matters such as transport and restaurant advice
- Accommodating general and unique requests
- Understanding all hotel room categories, room rates, packages, and promotions
- Communicating with all departments to fulfill guest requests
- Handling complaints & diffusing conflict or tense situations with guests
- Other related duties in the front office department
PROGRAM BENEFITS
- Housing arrangements
- Visa sponsorship
- Monthly allowance
- Uniform with laundry service
- Medical insurance
- Arrival support
- Recruitment opportunity by the host
- An unforgettable educational travel experience
- Additional benefits provided by the host
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