CRM Business Analyst

hace 3 semanas

Sevilla, Sevilla, España Omega CRM A tiempo completo
Omega CRM is a Merkle & Dentsu company, leader in development of Customer Experience services, with +20 years of experience in the use of Technology applied to Marketing and providing a unique Customer Relationship with mainly focus on Innovation is looking for a Veeva CRM Business Analyst.

This position is responsible for connecting business stakeholders with high impact technology solutions (from our internal technology Product Lines or external capabilities), managing local technology delivery, and supporting the Technical Product Owner / Technical Product Manager (TPO / TPM) to shape Product Line strategy development.

Playing a hands-on role putting technology into practice, she / he defines business requirements for market needs, carries out business analysis for regional MVPs evolving in a market, scales out regional solutions and delivers local market-led projects using technology.

While the role will have a domain focus on HCP Experience to provide an expert point of contact, the role focus is on business problems and opportunities which will require a broad understanding of our business and solutions landscape to bring about end-to-end business process solutions.

Main Duties & Responsibilities :
  • Be a technology partner, working with business stakeholders to identify unmet needs, propose IT solutions, and assist management in the development of business cases and project charters
  • Be a business analyst, leading the technical discovery process for potential projects, scoping needs, gathering requirements, developing accurate test scripts, supporting business stakeholders in test execution, and producing functional specifications for a solution build, based on regional and global standards, using our agile rRDM methodology (rapid Requirements Definition & Management)
  • Build deep market knowledge by forming internal partnerships with the business (developing deep insights into their needs) and external partnerships with e.g., start-ups, academics (to build health technology market knowledge)
  • Explore & experiment with business-led IT projects and external technology developments to scope and rapidly pilot new single-market specific solutions, identifying solutions worth scaling up within the regional Product Lines.
  • Collaborate with Product Line teams to build and test regional MVPs when selected as a lead market'
  • Manage the delivery of local projects, collaborating with the business & Product Line teams to localize regional requirements / solutions and drive effective change management by involving the right people at the right time
  • Ensure technology projects are built and documented in accordance with the strict compliance regulations and healthcare, including information security, privacy and GxP as required
  • Take a regional view on technology solutions, building a good understanding of business practice in other countries through a network of IT colleagues, in order to leverage or create harmonized solutions where possible
  • Proactively match business needs with existing technology capability, by showcasing local / regional best practice with key stakeholders, encouraging adoption of core systems and harmonized process and highlighting value in a business context
  • Shape Product Line roadmaps by identifying opportunities / gaps where Technology can deliver, influencing internally and externally to drive Product Line strategy execution
  • Support the Technical Product Owner / Technical Product Manager (TPO / TPM) to challenge the business and encourage innovation, whilst managing business expectations
Qualifications & Experience:
  • Degree in Computer Science / Business Information Systems, Engineering, or related discipline
  • 2+ years of relevant working experience with CRM technologies. Salesforce or Veeva CRM is a plus.
  • Proven experience with business and technical requirements analysis, elicitation, modelling, verification, and methodology development
  • Current or very recent role is business facing
  • Hands on experience configuring CRM solutions.
  • Good understanding of Software Development Lifecycle methodologies, Agile and Lean development, and tools such as Jira and Confluence
  • Proven track record of delivery in complex, ambiguous and changing environments, adhering to essential regulatory and compliance guidelines
Skills:
  • Able to influence across a range of business roles and stakeholder seniorities
  • Effective team working
  • Clear written and verbal communication skills, able to communicate effectively with technical and non-technical stakeholders at different levels
  • Good at facilitating workshops and meetings, and negotiating
  • Genuine passion for technology, understanding how things work and for applying technology to bring value to businesses / customers
  • Continuous learner, able to demonstrate a familiarity with current trends e.g., AI, Blockchain
  • Capable to take a hands-on approach to experiment and try things if needed
  • Fluency in English is essential
WHAT DO WE OFFER:
  • Permanent contract.
  • Flexible Schedule. We make it easy. Balance your professional and personal life.
  • Certifications plan. Improve your skills and get the official certificate from our main partners.
  • Home Office. You decide and we support you.
  • Flexible retribution (public transport ticket, Ticket restaurant, ).
  • Health insurance.
  • OMEGA in action. Our commitment to a better society is not just an intention
  • Professional development : Evolve, grow and get where you want to go.
About us

Our mission is to accelerate the business experience (BX) of its customers. In concrete terms, our 360 solutions allow business transformation and acceleration by means of technology and data applied to Customer #OmnichannelExperiences in fields such as #CustomerServices, #eCommerce, #Analytics or #Marketing.

We target companies from different fields such as : #Retail, #LifeandSciences, #Manufacturing but also #Education, #NonProfit, #NGO etc.

We are one of the top 3 partners of #Salesforce in Europe. Our team is composed of more than 500 people of 24 nationalities based in Spain and France, who have wide knowledge and experience that understands business processes and technology while enjoying what it does.

Key to our success is the knowledge of our people. We are an innovation and Outstanding Knowledge award-winning, Salesforce Consulting Partner.

Our priority is the well-being of the team. We foster a collaborative culture, involved and supported by our company values : #Talent, #flexibility, #commitment and #innovation.

We bring them to everything we do. #TogetherWeGrow

APPLY HERE

  • Business Analyst

    hace 5 días

    Sevilla, Sevilla, España Sportradar A tiempo completo

    Company DescriptionWe're the world's leading sports technology company, at the intersection between sports, media, and betting. More than 1,700 sports federations, media outlets, betting operators, and consumer platforms across 120 countries rely on our know-how and technology to boost their business.The Sportradar sportsbook is central platform in which all...

  • Business Analyst

    hace 5 días

    Sevilla, Sevilla, España Sportradar A tiempo completo

    Company DescriptionWe're the world's leading sports technology company, at the intersection between sports, media, and betting. More than 1,700 sports federations, media outlets, betting operators, and consumer platforms across 120 countries rely on our know-how and technology to boost their business.Job Description:The Sportradar sportsbook is central...

  • Business Analyst

    hace 5 días

    Sevilla, Sevilla, España Grupo Tecdata Engineering A tiempo completo

    En Tecdata Engineerings estamos en busva de un Analista Funcional/Bussiness Analyst con experiencia en:BUSINESS ANALYST:Funciones:Recopilar, revisar y analizar datos, incluidos KPI, informes técnicos, financieros y otras métricas utilizando herramientas de análisis de datos.Crear reportes, informes y métricas en Excel, Grafana, Power BI y/o...

  • Technical Business Analyst

    hace 5 días

    Sevilla, Sevilla, España Cocomore AG A tiempo completo

    You have an analytical mind and are able to derive clear requirements from the client's ideas? You can analyze the needs and strategic goals of a project, and bring this to life always considering the software landscape and technical boundaries? You feel comfortable transferring requirements into user stories and connecting project's specs with software...

  • Business Analyst

    hace 5 días

    Sevilla, Sevilla, España NTT DATA Europe & Latam A tiempo completo

    En NTT DATA GDNE somos más que una empresa... somos una comunidad de mentes creativas y diversas, impulsadas por la innovación y el respeto. Nos dedicamos a ofrecer soluciones tecnológicas de vanguardia, estrategias de negocio visionarias y al desarrollo y mantenimiento de aplicaciones que definen el futuro.Actualmente seguimos en crecimiento, por ello...

  • Business Analyst

    hace 5 días

    Sevilla, Sevilla, España Ntt Data Europe & Latam A tiempo completo

    En NTT DATA GDNE somos más que una empresa... somos una comunidad de mentes creativas y diversas, impulsadas por la innovación y el respeto. Nos dedicamos a ofrecer soluciones tecnológicas de vanguardia, estrategias de negocio visionarias y al desarrollo y mantenimiento de aplicaciones que definen el futuro.Actualmente seguimos en crecimiento, por ello...

  • Business Analyst

    hace 3 semanas

    Sevilla, Sevilla, España NTT DATA Europe & Latam A tiempo completo

    En NTT DATA GDNE somos más que una empresa... somos una comunidad de mentes creativas y diversas, impulsadas por la innovación y el respeto. Nos dedicamos a ofrecer soluciones tecnológicas de vanguardia, estrategias de negocio visionarias y al desarrollo y mantenimiento de aplicaciones que definen el futuro.Actualmente seguimos en crecimiento, por ello...

  • Business Analyst

    hace 5 días

    Sevilla, Sevilla, España Solera A tiempo completo

    The Role As Automotive data business analyst, you are responsible for delivering data analyses across all Autodata subjects, support the tooling and product development process and assist on streamlining the delivery processes. As part of the quality team you will develop and document change requests, analyse and cleanse data and transform them to new...

  • Business Analyst

    hace 5 días

    Sevilla, Sevilla, España Solera A tiempo completo

    The RoleAs Automotive data business analyst, you are responsible for delivering data analyses across all Autodata subjects, support the tooling and product development process and assist on streamlining the delivery processes. As part of the quality team you will develop and document change requests, analyse and cleanse data and transform them to new...

  • Business Analyst

    hace 5 días

    Sevilla, Sevilla, España Solera A tiempo completo

    The RoleAs Automotive data business analyst, you are responsible for delivering data analyses across all Autodata subjects, support the tooling and product development process and assist on streamlining the delivery processes. As part of the quality team you will develop and document change requests, analyse and cleanse data and transform them to new...

  • Junior Business Analyst

    hace 5 días

    Sevilla, Sevilla, España Healios A tiempo completo

    Fulltime - Andalucía - Spain (Hybrid)Junior Business Analyst:Do you want to work with a company at the cutting edge of applied AI and Healthcare? Are you ready to be at the forefront of Mobile Technology development?Overview:Healios is seeking a highly motivated and analytical Junior Business Analyst to join our growing team. As a key member of the product...

  • Business Analyst con Francés

    hace 5 días

    Sevilla, Sevilla, España WAT for Sopra Steria Global - Indeed CV A tiempo completo

    En Sopra Steria trabajamos para hacer posible la transformación digital de nuestros clientes y para conseguirlo necesitamos seguir creciendo y sumando gracias a personas como tú.Con presencia en 25 países y con más de colaboradores, nuestra misión es unir talento y proyectos, tratando de ayudarte a que encuentres un lugar en el que poder desarrollar...

  • Data Analyst Power BI

    hace 5 días

    Sevilla, Sevilla, España Zemsania A tiempo completo

    Data Analyst Power BI Trabajarás como Data Analyst Power BI en un cliente de Ingeniería y Consultoría de referencia a nivel nacional e internacional, especializada en Alta Tensión, Energías Renovables y Tratamiento de Aguas. ¿Cómo será tu día a día?Realización de paneles financieros y analíticos conectados a BUSINESS CENTRAL y paneles de...

  • Mulesoft Developer

    hace 5 días

    Sevilla, Sevilla, España Omega CRM A tiempo completo

    Omega CRM, a Merkle & Dentsu company and leader in Customer Experience services, is in search of a skilled Mulesoft Developer with a passion for Innovation.Main responsabilities:Develop software based on user requirements and design specifications.Conduct quality assurance activities as necessary.Assess, troubleshoot, document, and enhance maintenance...

  • Data Analyst Power BI

    hace 5 días

    Sevilla, Sevilla, España Digital Talent Agency A tiempo completo

    Trabajarás como Data Analyst Power BI en un cliente de Ingeniería y Consultoría de referencia a nivel nacional e internacional, especializada en Alta Tensión, Energías Renovables y Tratamiento de Aguas.¿Cómo será tu día a día?Realización de paneles financieros y analíticos conectados a BUSINESS CENTRAL y paneles de seguimiento comercial CRM...

  • Im Development And Business Analyst For Mia Manufacturing

    hace 5 días

    Sevilla, Sevilla, España Airbus A tiempo completo

    IM Development and Business Analyst for MiA Manufacturing (Temp Agency) page is loaded IM Development and Business Analyst for MiA Manufacturing (Temp Agency)Apply locations Sevilla - San Pablo time type Full time posted on Posted 5 Days Ago job requisition id JR Job Description: An opportunity for a Digital Business Analyst and IM Focal Point has arisen...

  • Salesforce Marketing Cloud Consultant

    hace 5 días

    Sevilla, Sevilla, España Omega CRM A tiempo completo

    Omega CRM, a leader in Technology Solutions, is looking to develop its Marketing practice with a Salesforce Marketing Cloud Consultant. Main duties: Investigate, create, and recommend innovative marketing automation and martech solutions. Conduct analysis on marketing automation and martech solution implementations. Assist in high-level architecture...

  • Consultor/a CRM Sap. Conocimientos ABAP y SAP Sd

    hace 5 días

    Sevilla, Sevilla, España Digital Talent Agency A tiempo completo

    Buscamos un perfil de PROGRAMADOR/A ABAP especializado en CRM SAP con al menos 1-2 años de experiência.¿Qué te hará triunfar? Inglés: nível medio Titulación: Grado Superior o Grado universitario, ó máster con certificación SAP en CRM. Si además se posee certificación de ventas, sería óptimo. Disponibilidad para viajar Consultor senior CRM SAP...

  • Jr Business Analyst

    hace 5 días

    Sevilla, Sevilla, España Solera, Inc. A tiempo completo

    Specifications/Qualifications:Over 3 years of experience in a data creation/transformation roleExperience with Automotive data and contentBasic experience with ETL toolsProven ability in quality checking and implementing QA procedures/toolsExtremely meticulous with outstanding attention to detailGood interpersonal skills and ability to deliver trainingSoft...

  • Jr Business Analyst

    hace 5 días

    Sevilla, Sevilla, España Solera, Inc. A tiempo completo

    Spec/Qualifications: Over 3 years of experience in a data creation/transformation role Experience with the Automotive data and content At least basic experience with ETL tools Proven ability in quality checking and experience in implementing quality assurance procedures and tools Extremely meticulous in approach to work with outstanding attention to detail...