Field Engineer Specialist

hace 5 días

Valencia, Valencia, España ThermoFisher Scientific A tiempo completo

Work Schedule

Standard (Mon-Fri)

Environmental Conditions

Some degree of PPE (Personal Protective Equipment) required (safety glasses, gowning, gloves, lab coat, ear plugs etc.)

Job Description

Location:

The ideal candidate will reside in or around Valencia.

A Field Service Engineer is considered a "remote" colleague and will be issued a fleet vehicle to allow for travel to multiple customer locations, mostly in the Levante area. Some overnight travel (20-25%) will be expected.

Summary:

The Binding Site (PDX), part of Thermo Fisher Scientific, is a global leader in specialty diagnostics that provides diagnostic assays and instruments to improve the diagnosis and management of blood cancers and immune system disorders. The Binding Site offering is widely recommended for multiple myeloma diagnosis and monitoring across all stages of the disease by major clinical guideline publications. In addition, The Binding Site is an active and influential contributor to the broader scientific community. To find more, visit

The Field Service Engineer will provide technical service for laboratory equipment, including installation, repairs, and preventive maintenance. Our ideal candidate will be customer-focused, an advocate for Thermo Fisher Scientific in customer laboratories, eager to drive growth and to improve customer delivery and overall experience.

Responsibilities:

  • Perform on-site installation, repair, and preventive maintenance as well as telephone support of the PDX products.
  • Properly report the service activity through the company's integrated management system. Must be proficient with the use of customer management software to track service calls, lead parts inventories, and complete job tasks, ensuring customer database accuracy.
  • Keep control of the stock of spare parts, coordinating and performing stock counts when required.
  • Carry out specific projects, task or reports commissioned by his manager.
  • Keep the Technical Service management informed of issues and support needs.
  • Attend national and international training courses as required..
  • Must be customer-focused, working in conjunction with applications and sales teams.

Minimum qualifications

  • Bachelor's degree in Biomedical Engineering, electrical, mechanical, electronics or related field.
  • 3+ years of technical field service experience.
  • Customer friendliness and a professional demeanor.
  • Experience in the medical equipment industry, preferably in clinical analyzers, will be an advantage.
  • Multidisciplinary knowledge and experience in electronics, mechanics and computing and the ability to solve be valued.
  • PC literacy including MS Office and Outlook.
  • Intermediate level of English.

Essential Functions and Physical Requirements:

  • Ability to safely move heavy devices (70 Kg) with assistance on occasion.
  • Ability to safely lift and carry 10-15 Kg continuously throughout the day.
  • Ability to bend, squat, stretch, and reach every day in a service function.
  • Maintain a valid car driver's license and satisfactory driving record.

At Thermo Fisher Scientific, each one of our 50,000 extraordinary minds has a unique story to tell. Join us and add to our singular mission—enabling our customers to make the world healthier, cleaner, and safer.

Apply today

Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other legally protected status.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive other employment benefits and privileges Please contact us to request accommodation.

Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.


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