Administradora/o People Service
hace 3 semanas
La persona seleccionada para la posición, tendrá como objetivo principal apoyar en la entrega de nóminas, ser el primer punto de contacto para la resolución de todas las solicitudes de empleados utilizando plataforma (Genie) y resolución de preguntas frecuentes, de acuerdo con los procedimientos de People Services.
En dependencia del Manager de Equipo de People Services , las funciones a realizar serán las siguientes:
Brindar apoyo para llevar a cabo los procesos de nómina diarios de acuerdo con el calendario de nómina.Realizar tareas de People Services dentro de los acuerdos de nivel de servicio acordados en cuanto a velocidad, precisión y calidad.Utilizar un enfoque profesional y centrado en el cliente para manejar todas las solicitudes, registrándolas a través de ServiceNow y actualizando el sistema, según sea necesario.Asignar las solicitudes al equipo apropiado correspondiente para su resolución si no se pueden resolver en la fuente.Obtener aportes especializados para poder resolver solicitudes más complicadas y escalarlas al área comercial correcta según corresponda.Garantizar el pleno cumplimiento de las regulaciones generales de protección de datos en todas las áreas de trabajo.Contribuir activamente con sugerencias de mejora de procesos para el equipo de People Services en general.
¿Qué te pedimos?
Formación universitaria, Grado en Psicología o en Relaciones Laborales Mínimo 1 año de experiencia realizando funciones en departamento de Recursos Humanos Manejo avanzado del paquete office Experiencia en programas SAP, SSFF Nivel de inglés B1 Orientación al cliente, organización y buenas dotes comunicativas. Disponibilidad para trabajar en verano
¿Qué ofrecemos?
Contrato temporal, salario competitivo y una experiencia que será única para ti, en un ambiente de trabajo dónde las personas disfrutan con lo que hacen, se sienten motivadas e inspiradas para dar lo mejor cada día.
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