client advisor
hace 1 mes
We are currently looking for Client Advisors for our 3 stores in Madrid.
As a Client Advisor, you will be an ambassador of the Brand, ensuring that every Client is treated according to the Louis Vuitton promise.
You will strive to discover your Clients and their every need, and to guide them across the Brand.
You will proactively reach out to your Clients in order to achieve individual and team goals.
Duties & Responsibilities
Drive and achieve individual and team objectives and be accountable for sales resultsWelcome every Client and provide the best Client experienceAdvise Clients across the Brand and all product categoriesEngage with Clients to develop long-term relationships, leveraging different clienteling tools, in order to foster Brand loyaltyPerform as a team-player, participate in all activities contributing to the overall objectives of the storeLearn and master Brand and product knowledgeRespect Louis Vuitton Brand standards in terms of grooming and behaviorFollow the company's policies and procedures
Profile
Expected Attitudes & Skills
Curiosity
Empathy
Agility (retail is a fast-paced environment, we need people who manage well unforeseen situations with our client's).
Commercial Mindset
Passion for the brand
Professional Attitude
Responsibility & Ownership
Flexibility & Availability afternoons and weekends
Required Experience
Proficient English and Spanish. Chinesse speakers is a plus
A previous background in retail or hospitality and luxury is not mandatory, but will be positively considered.
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