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Operations Assistant
hace 3 meses
You take care of the customer service; you help students at the counter, by mail, and over the phoneYou manage reservations and therefore the check-in and check-out process. You provide our students with the necessary keys, cards and informationYou receive & manage the mail and parcels You monitor the building and take care of coordination between the different departments (cleaning, catering, maintenance & gardening) You apply the neccesary protocols in emergencies
Reservations and sales
You support the administration office You manage the reservations, also those of the common roomsYou accompany visitors and future clients during open days, a tour of the facilities, etc.You accompany the companies during inspection visitsYou contribute to the direct sales
This role requires you to work in shifts, with a rotating schedule of 40-hours a week, planned within Monday to Sunday from 7am to 11pm with corresponding weekly breaks and holidays. Your profile:
Studies in relation to Hospitality Industry, Tourism, and Business Administration (formative degrees, diplomas ...) will be positively valuedYou are fluent in Spanish as well as English You know how to work with MS Office You have interest in and knowledge of costumer service, social networks and new technologies You have experience in activities that require direct dealings with the customer
What we offer:
The opportunity to make an impact in a fast-growing, dynamic company that is the leader in the student accommodation sector in continental EuropeYou will help build the future by working with and for the student generationOpportunities for further development and (international) growthA pleasant workplace in Seville with a fun, dynamic teamAn attractive, competitive salary complemented by numerous additional benefits
