Customer Care for Digital Customer Experience in Barcelona
hace 4 semanas
What if you could fly to Barcelona to start a job with plenty of world citizens from different countries with one strong thing in common: the desire to experience, learn and grow altogether within an international booming company?
Whether you are looking for personal development, learning & career opportunities, cultural discovery or simply a life-time experience, you will find it there.
You would be receiving top-class training from the biggest brands from a variety of sectors and boost your professional development. You would be working for a Great Place of Work awarded Company whose main mission is to deliver exceptional customer experience all over the world.
Whatever comes out of it for you, you will definitely not regret it.
Your responsibilities and impact as a Customer Representative will be:
The company recruits based on soft skills, providing comprehensive training in all aspects of the job. Regardless of your profile and experience, you'll have the chance to make a difference.
- Responding to inbound requests from organizations and documenting relevant case information
- Ensuring excellent customer satisfaction by responding in an appropriate and friendly manner
- Identifying issues and providing effective solutions, and escalating the issues when they require further support
Skills, qualifications and interests you need to succeed in this role:
We are firstly recruiting for motivated, professional, and reliable candidates who are committed to their experience abroad.
- Danish native speaker and English fluent speaker
- Strong empathy
- Willingness to learn
- Excellent listening skills and proficient communication abilities
- Flexibility
- A drive for excellence and professionalism
- Strong teamwork skills and dedication to collaborative success
- Excitement about intercultural communication and the expatriate lifestyle
- Living in or willing to relocate to Barcelona for an international career and life experience
- EU Citizenship or valid work permit/ residency card mandatory
What's in it for you?
- Competitive Salary with bonus
- Schedule: available to work in rotative shifts from Monday to Sunday (Including night shifts WFH)
- Multicultural environment
- Learning and Development Opportunities
- Company offering you not only a job but a full experience abroad; activities
- Flexible working arrangements
- Central, easily achievable location
- Relocation package (week of accommodation and flight to Barcelona)
Feel free to check our other opportunities from our website or send us your CV to be considered for other projects or future opportunities.
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