Front Desk Agent

hace 2 semanas

Barcelona, Barcelona, España Axel Hotels A tiempo completo

Axel Hotels es un espacio libre donde la diversidad y el respeto son valorados y donde todo el mundo es bienvenido.

Cualquier persona sin prejuicio e independientemente de su orientanción sexual es bien recibida, valorada y respetada.

Por eso, no queremos definirnos como gayfriendly, Axel Hotels va más allá, y ha inventado un nuevo término: heterofriendly.

Un espacio pensado para el público LGBTIQ+, pero abierto a todo el mundo.

Descripción de la oferta

En Axel Hotels seleccionamos un/a Recepcioniste para incorporación en nuestro hotel de BARCELONA.

Si eres tenaz, responsable, sanamente ambicioso y motivado, nos encantará que crezcas con nosotros.

FILOSOFÍA AXEL
Axel Hotels es una cadena de hoteles dirigida al público LGBTQ+.

Pero por encima de todo, es un espacio libre donde la diversidad y el respeto son valorados y son igualmente bienvenidos dos hombres, dos mujeres, o un hombre y una mujer.

Cualquier persona sin prejuicio de su tendencia sexual es bien recibida, valorada y respetada.

Por eso, no queremos definirnos como gay, Axel Hotels va más allá, y ha inventado un nuevo término: heterofriendly.

Un espacio pensado para el público LGBTQ+, pero abierto a todo el mundo.

MISIÓN:
Conseguir la máxima satisfacción del huésped, a través de un trato personalizado y servicio de excelencia.

RESPONSABILIDADES DEL PUESTO:
Tareas fundamentales derivadas del puesto.

Check-in/out

Atención al público

Atención telefónica

Gestión de reservas

Facturación, entre otras.

Disponibilidad para realizar turnos rotativos.

Requisitos

EXPERIENCIA NECESARIA:
Experiencia mínima de 2 años como recepcionista en hotel similar categoría.

Imprescindible nivel alto de Inglés.

Muy valorable otros idiomas.

Se valora experiencia con sistema Tresipro / Ulyses Cloud.

FORMACIÓN:
Formación Profesional o Ciclo Formativo Grado Medio/Superior en Hostelería y Turismo.
Valorable Grado de Turismo.

SE OFRECE:
Posibilidades reales de progresión en la empresa.

Posibilidad futura de movilidad geográfica en nuevos proyectos.

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