Team Manager

hace 3 días

Barcelona, Barcelona, España BURBERRY A tiempo completo
At Burberry, we believe creativity opens spaces. Our purpose is to unlock the power of imagination to push boundaries and open new possibilities for our people, our customers and our communities. This is the core belief that has guided Burberry since it was founded in 1856 and is central to how we operate as a company today.

We aim to provide an environment for creative minds from different backgrounds to thrive, bringing a wide range of skills and experiences to everything we do. As a purposeful, values-driven brand, we are committed to being a force for good in the world as well, creating the next generation of sustainable luxury for customers, driving industry change and championing our communities.

In the role of Team Manager, through your passion for the brand and product you will lead your team to deliver exceptional service and will be responsible for maximizing store performance in order to over achieve targets and goals in all departments and product categories. Working on the shop floor, the TM is a dynamic and inspiring leader who has a strong retail background and relationship building skills both with the team and the clients. The Team Manager is responsible for ensuring the team demonstrates exceptional service culture and client experience, representing the brand as a Burberry Ambassador by promoting its values.

RESPONSIBILITIES

Sales Performance & KPIs:

Partnership with store management to enhance sales performance, consistentIy achieve goals and identify strategies to ensure performance standards are metAnalyse store performance as well as KPIs, reporting current business trends, as well as competitor performance, to ensure further business growthLead a high performing customer facing and service orientated team, setting performance targets and driving productivity

Client Management:

Be a role model to the rest of the team in offering an excellent client experience, demonstrating passion for product, styling and ultimately sellingMonitor CRM database reporting in order to:assist in the execution of company CRM initiativescapture meaningful clients' data to build actions and develop opportunitiesmanage and drive eloquent and relevant client outreach

Team Development:

Ensure all of your team members have sound product knowledge and are aware of company policies and procedures, coaching them and providing feedbackContinue to develop and pro-actively retain talented employees, by recognizing and rewarding performance through recurrent development plans and annual performance reviewsCreate and implement action plans, build development plans for all employees in accordance with store management PERSONAL PROFILEPrevious experience in the role in Luxury Retail driving a department's sales and profitability while maintaining exceptional customer service standardsCommercial awareness, you will have had exposure working towards sales related KPIsIn-depth understanding of clients' expectations and what a luxury service entailsAbility to demonstrate excellent leadership and people management skillsStrong interpersonal and communication skills, ability to be flexible and adapt to changeGenuine interest and love for fashion and styling paired with excellent product knowledgeOrganized, able to prioritize and problem solve while working with paceAdvanced knowledge of POS, store systems and comfortable using digital toolsFluent in English

FOOTER

Burberry is an Equal Opportunities Employer and as such, treats all applications equally and recruits purely on the basis of skills and experience.

  • Team Manager

    hace 2 semanas

    Barcelona, Barcelona, España Louis Vuitton A tiempo completo

    POSTEAs a role model for the team and wider business, you will to demonstrate superb sales leadership skills in respect to building your personal client portfolio, driving client repurchase rates & cross selling thus ensuring that all business opportunities are maximized through efficient sales floor management while also ensuring that each client who visits...

  • Team Manager

    hace 2 semanas

    Barcelona, Barcelona, España amaris A tiempo completo

    Job descriptionTake your career to the next level with Amaris Consulting as a Team Manager in Barcelona. Become part of an international team, thrive in a global group with €800M turnover and 1,000+ clients worldwide, and an agile environment by planning the kickoff and follow up on projects. Join Amaris Consulting, where you can develop your potential and...

  • Team Manager

    hace 2 semanas

    Barcelona, Barcelona, España Amaris Consulting A tiempo completo

    Who are we? :Amaris Consulting is an independent technology consulting firm providing guidance and solutions to businesses. With more than 1,000 clients across the globe, we have been rolling out solutions in major projects for over a decade - this is made possible by an international team of 7,600 people spread across 5 continents and more than 60...

  • Technical Support Team Manager

    hace 2 semanas

    Barcelona, Barcelona, España Q-Tech A tiempo completo

    DescripciónQ-Tech is the leading IT Recruitment Company, and now we are looking for a Technical Support Team ManagerAs Manager of the Technical Support Team, you will be in charge of the Technical Support department for Spain and France, reporting to the Customer Care Manager. Your main functions will be leading the team, being a representative at national...

  • Team Manager

    hace 2 semanas

    Barcelona, Barcelona, España Amaris Consulting A tiempo completo

    Job description Take your career to the next level with Amaris Consulting as a Team Manager in Barcelona . Become part of an international team , thrive in a global group with €800M turnover and 1,000+ clients worldwide , and an agile e nvironment by planning the kickoff and follow up on projects Join Amaris...

  • Team Manager

    hace 2 semanas

    Barcelona, Barcelona, España Mantu Group Sa A tiempo completo

    Who are we?Amaris Consulting is an independent technology consulting firm providing guidance and solutions to businesses. With more than 1,000 clients across the globe, we have been rolling out solutions in major projects for over a decade – this is made possible by an international team of 7,600 people spread across 5 continents and more than 60...

  • Team Manager

    hace 2 semanas

    Barcelona, Barcelona, España Recruit4Work S.L. A tiempo completo

    Team Leader for a company who provide customer contact for companies from Benelux.Tasks Work experience in a managerial position with preference in the contact center industry Demonstrable experience with KPIs and Stakeholder management, talent scouting, and selection, coaching Communication and interpersonal skills, diplomatic and tactful. Know how to plan...

  • Sales Team Manager

    hace 4 semanas

    Barcelona, Barcelona, España Blu Selection A tiempo completo

    Our partner, renowned for orchestrating top-notch experiences in water-based vacations and boat rentals, is currently in search of a seasoned Sales Team Manager to sustain their ongoing global expansion. Within the role, you will take on the pivotal position as the direct leader of their esteemed sales team, providing strategic leadership, ensuring optimal...

  • Product Team Manager

    hace 1 semana

    Barcelona, Barcelona, España Novanta A tiempo completo

    Build a career powered by innovations that matter At Novanta, our innovations power technology products that are transforming healthcare and advanced manufacturing—improving productivity, enhancing people's lives and redefining what's possible. We create for our global customers engineered components and sub-systems that deliver extreme precision and...

  • Frontend Team Manager

    hace 2 semanas

    Barcelona, Barcelona, España Qonto A tiempo completo

    Our mission? Making day-to-day banking easier for SMEs and freelancers thanks to an online business account that's combined with invoicing, bookkeeping and spend management tools. Thanks to its innovative product, highly reactive 24/7 customer support and clear pricing, Qonto has become the leader in its market.Our journey:Founded by AlexandreandSteve in...

  • Frontend Team Manager

    hace 2 semanas

    Barcelona, Barcelona, España Qonto A tiempo completo

    Our mission ? Making day-to-day banking easier for SMEs and freelancers thanks to an online business account that's combined with invoicing, bookkeeping and spend management tools. Thanks to its innovative product, highly reactive 24/7 customer support and clear pricing, Qonto has become the leader in its market.Our journey:Founded by Alexandre and Steve in...

  • Account Manager Team Lead

    hace 2 semanas

    Barcelona, Barcelona, España Workingcapital A tiempo completo

    You aim for the highest professional standards and you're a mentor who doesn't mind getting their hands dirty? Read onOur client is a leading supplier to some of the worlds best known luxury brands. They pride themselves on the relationships they've build with their clients and on their ability to execute to perfection. In this exciting new role, you will...

  • Frontend Team Manager

    hace 2 semanas

    Barcelona, Barcelona, España Qonto A tiempo completo

    Our mission? Making day-to-day banking easier for SMEs and freelancers thanks to an online business account that's combined with invoicing, bookkeeping and spend management tools. Thanks to its innovative product, highly reactive 24/7 customer support and clear pricing, Qonto has become the leader in its market.Our journey: Founded by AlexandreandSteve in...

  • Sales Team Manager

    hace 2 semanas

    Barcelona, Barcelona, España Blu Selection A tiempo completo

    Our partner, renowned for orchestrating top-notch experiences in water-based vacations and boat rentals, is currently in search of a seasonedSales Team Managerto sustain their ongoing global expansion. Within the role, you will take on the pivotal position as the direct leader of their esteemed sales team, providing strategic leadership, ensuring optimal...

  • Sales Team Manager

    hace 2 semanas

    Barcelona, Barcelona, España Blu Selection A tiempo completo

    Our partner, renowned for orchestrating top-notch experiences in water-based vacations and boat rentals, is currently in search of a seasonedSales Team Managerto sustain their ongoing global expansion. Within the role, you will take on the pivotal position as the direct leader of their esteemed sales team, providing strategic leadership, ensuring optimal...

  • Team Manager, Content Editing

    hace 2 semanas

    Barcelona, Barcelona, España Clarivate Analytics A tiempo completo

    Team Manager, Content Editing page is loaded Team Manager, Content Editing Apply locations Spain - Barcelona time type Full time posted on Posted 2 Days Ago job requisition id JREQ126461 We are looking for Team Manager, Pharmacovigilance/Toxicology to join our team in Barcelona.All over the world, decision-makers depend on us for the essential knowledge that...

  • Team Manager Informático

    hace 2 semanas

    Barcelona, Barcelona, España Jr Spain A tiempo completo

    col-wideJob Description:Descripción:En Faster Empleo ett estamos buscando a un/a Team Manager Informático para importante empresa de referencia de Soluciones y Servicios TIC ubicada en la zona Ciudad de la Justicia (Barcelona)Funciones: Agemdar Instalaciones Atención al cliente Realización de cambios de equipos en Snow Supervision de técnicosSe ofrece:...

  • Pharmacovigilance, Team Manager

    hace 2 semanas

    Barcelona, Barcelona, España Clarivate A tiempo completo

    We are looking for Team Manager Pharmacovigilance to join our team in Barcelona on a permanent basis.All over the world, decision-makers depend on us for the essential knowledge that can justify their strategies, promote outstanding research and business growth, and keep them abreast of the market.You'll join our Life Sciences Pharmacovigilance team...

  • German Speaking Call Centre Team Manager

    hace 2 semanas

    Barcelona, Barcelona, España Talingual A tiempo completo

    German speaking Call Centre Team Manager We are very excited to announce an exciting new role for our client in Spain. If you are an experienced cal centre team manager and fluent in GERMAN then we are looking for you This position will be for our client – a global outsourcing partner - and is based in their offices in the beautiful sea-side city of...

  • Team Manager Informático

    hace 2 semanas

    Barcelona, Barcelona, España Faster A tiempo completo

    Descripción:En Faster Empleo ett estamos buscando a un/a Team Manager Informático para importante empresa de referencia de Soluciones y Servicios TIC ubicada en la zona Ciudad de la Justicia (Barcelona).Funciones: Agendar Instalaciones Atención al cliente Realización de cambios de equipos en Snow Supervision de técnicosSe ofrece: Contrato durante junio,...