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Trainee First Level Support
hace 3 días
Descripción del puesto
¿Te gustaría trabajar y empezar a desarrollarte profesionalmente en una empresa multinacional líder en el sector odontológico? Straumann Group es líder mundial en implantología, ofrecemos innovaciones que son consideradas como puntos de referencia en el sector, y avances tecnológicos disruptores.
Actualmente estamos en búsqueda de un candidato para formar parte del departamento de soporte digital. Tu objetivo será dar soporte al porfolio de la empresa y a sus diferentes sistemas, software y hardware, formando parte de un departamento consolidado y con un equipo de grandes profesionales.
¿Cómo será tu día a día?
- Registros de incidencias
- Monitorización de producción de los centros de fresado
- Seguimiento de envíos (préstamos y reparaciones)
- Resolución online de problemas con los softwares de planificación (CodiagnostiX e Implant Studio) y diseño digital (DW, 3Shape y Exocad)
- Resolución online de problemas con fresadoras (Amman Girrbach) e impresoras 3D (Rapid Shape)
- Formación online a clientes
- Elaborar documentación
- Autoformación en plataformas internas
- Reporte de incidencias a clientes y a compañeros
Requerimiento imprescindible:
- Grado superior protésico
- Máster digital diseño 3D
Requerimiento deseable:
- Inglés medio
- Microsoft office
Competencias/habilidades:
- Capacidad de planificación y de organización
- Habilidades comunicativas
- Proactividad
- Trabajo en equipo
Condiciones:
- Período: 1 año
- Jornada: Jornada completa
- Remuneración: beca + tarjeta ticket restaurante
- Lugar: Alcalá 544
- Incorporación: Inmediata
- Tutor prácticas: Natalia Díaz
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