Smartsheet Innovation Specialist
hace 3 semanas
Job Summary
As part of our Professional Services - Global Project Operations team supporting deployment of HR and Finance Systems to large and medium size organizations, the Smartsheet Developer's primary responsibility is to develop solutions using core and premium Smartsheet products to enhance our business processes.
Your primary responsibility is to understand, create, support and enhance business processes by
advising business and domain experts on the application of Smartsheet, focusing on formulation of potential solutions to meet our business goals. This could involve:
- Creating and enhancing user-friendly project and financial reporting using Smartsheet reports, dashboards and data apps
- Configuring new Smartsheet objects such as new Project Management or Client reports
- Re-engineering business processes to improve automation and efficiency using workflows and integrations
- Understanding new Smartsheet features and advising how best apply them to our existing installation
- Capitalizing on Smartsheet partners and APIs e.g. Bridge, Jira, Salesforce, Docusign to integrate and improve data flows across the business
- As a member of our Smartsheet change board, evaluate the impact of changes and specify the requirements for changes and additions to our Smartsheet installation
You will also be responsible for
- Supporting the Smartsheet Administration team with
- day to day Smartsheet support queries that may require escalation
- oversight of Smartsheet system administration, access and security
- Providing a suite of regular report / dashboard items to management
- Supporting the adoption and training of Smartsheet users across the business
You will be supported by a team of project coordinators, our Smartsheet Administration team and our Smartsheet user group
Knowledge, Skills, Abilities, and Experience
Knowledge, Education, Certification, Skills & Technical Proficiencies
ESSENTIAL
- Bachelor's degree or equivalent years of work experience
- Experience of developing Smartsheet solutions for a medium to large sized business
- Advanced Excel and strong knowledge of MS Office Suite
- Understanding of Project Management processes and tools – including planning, progress tracking, risk and issue management frameworks, change control frameworks, sign-off procedures
- Analytical skills, able to work with project and financial information such as time tracking information or forecasts vs actual reports
- Ability to communicate complex technical information to a non-technical audience
- Fluent English skills (C1 at minimum if not a native speaker)
PREFERRED (but not Essential)
- Smartsheet Certified in Core and Premium Apps
- Understanding of software development lifecycles gained by working in a structured project environment
Work Experience
ESSENTIAL
- Experience working at a highly technical level with Smartsheet core and premium products
- Experience of building integrations to enhance data flows across multiple technologies
- Experience working in a virtual team-oriented, collaborative, multinational environment
- Excellent spoken and written communication skills
- Experience working in busy environments balancing multiple tasks
We offer you a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.
DISCLAIMER:
Nothing in this job description restricts management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Alight business units.
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