Collections & OTC Specialist - (d/f/m)

hace 3 semanas

Barcelona, Barcelona, España Adevinta A tiempo completo

Adevinta is seeking a dynamic and customer-oriented Collections & OTC Team Member to join our dedicated team. As a Collections Team Member, you will play a crucial role in managing customer accounts and resolving outstanding payment issues.

You will be responsible for contacting customers via phone to discuss overdue payments, negotiate payment plans, and address any concerns or inquiries they may have. Additionally, you will collaborate closely with various departments within the business to ensure timely and effective resolution of key customer issues.

This is a hybrid role (2-3 days in the office), reporting directly to the Collections Team Lead and the office is based in Barcelona (Poblenou).

We established our Global Headquarters in Barcelona when Adevinta was created in 2019. Here you'll find most of our Central Functions teams, although we also have people based in our other main hubs in Paris, Amsterdam and Berlin as well as in our local offices across the globe. Our local brands are founded on the connections between people, and as an international group we create networks of talented Adevintans who work together towards a common purpose across geographies and disciplines.

What you'll do: Contact customers with overdue accounts to discuss payment options and negotiate payment arrangements. Respond promptly to customer inquiries and concerns regarding billing and payments. Maintain accurate and up-to-date records of customer interactions and payment arrangements in our database. Collaborate with company partners, including customer service, finance, and sales teams, to address and resolve main customer issues. Contact with sales / customers via phone, email, slack, etc. Identify trends and patterns in customer payment behavior and provide insights to improve collections processes. Adhere to company procedures regarding collections practices and compliance regulations. Meet individual and team targets for collections and account resolution. Who you are: Minimum two years experience in the same or similar position - Collections/Customer service (B2B) field. Professional / Native Spanish and English (minimum B1-B2 level). Experience with SAP / S4HANA for Order to Cash processes. Financial/Accounting knowledge at university level would be an asset. Strong interpersonal and communication skills. Proactiveness, improvement driver, problem solver.

  • Cash Collections Specialist

    hace 5 días

    Barcelona, Barcelona, España Mygwork A tiempo completo

    Contact and follow-up daily your customers by phone calls or e-mailsRecord the Collection activity and invoices statuses changes in the dedicated Collection toolUnderstand the whole Order To Cash (OTC) process for a better dispute managementUnderstand the legal and contractual recruitment scopeCoordinate with the Billing Teams to solve invoice related...

  • Cash Collections Specialist

    hace 6 días

    Barcelona, Barcelona, España Page Personnel A tiempo completo

    Cash Collections Specialist (Temporary Contract)|PageGroup SSCPageGroup SSCContact and follow-up daily your customers by phone calls or e-mailsRecord the Collection activity and invoices statuses changes in the dedicated Collection toolUnderstand the whole Order To Cash (OTC) process for a better dispute managementUnderstand the legal and contractual...

  • Collections Associate with Portuguese

    hace 3 semanas

    Barcelona, Barcelona, España Page Personnel A tiempo completo

    ¿Dónde vas a trabajar? International Company SSC in Barcelona city ¿Qué harás en tu nuevo puesto? General:Associate will support not only the region assigned, but also overall collections and Accounts receivables if neededResponsible of coordination with local finance teams, Customer Service, Sales, and Operations.Escalates, if needed, relevant matters...

  • Collections Associate with French

    hace 3 semanas

    Barcelona, Barcelona, España Page Personnel A tiempo completo

    ¿Dónde vas a trabajar? International SSC in Barcelona ¿Qué harás en tu nuevo puesto? General:Associate will support not only the region assigned, but also overall collections and Accounts receivables if neededResponsible of coordination with local finance teams, Customer Service, Sales, and Operations.Escalates, if needed, relevant matters to the Order...

  • Collections Associate with French

    hace 1 mes

    Barcelona, Barcelona, España Page Personnel A tiempo completo

    ¿Dónde vas a trabajar? International SSC in Barcelona ¿Qué harás en tu nuevo puesto? General:Associate will support not only the region assigned, but also overall collections and Accounts receivables if neededResponsible of coordination with local finance teams, Customer Service, Sales, and Operations.Escalates, if needed, relevant matters to the Order...

  • Collections Associate with Portuguese

    hace 1 mes

    Barcelona, Barcelona, España Page Personnel A tiempo completo

    ¿Dónde vas a trabajar? International Company SSC in Barcelona city ¿Qué harás en tu nuevo puesto? General:Associate will support not only the region assigned, but also overall collections and Accounts receivables if neededResponsible of coordination with local finance teams, Customer Service, Sales, and Operations.Escalates, if needed, relevant matters...

  • Collections Specialist with high level of English

    hace 5 días

    Barcelona, Barcelona, España Talent Search People A tiempo completo

    We're looking for a Collections Specialist to join a global leading company in the industrial sector.

  • Collections Specialist with high level of English

    hace 4 semanas

    Barcelona, Barcelona, España Talent Search People A tiempo completo

    We're looking for a Collections Specialist to join a global leading company in the industrial sector.

  • Planner (M/F/D) - Hiring Immediately

    hace 5 días

    Barcelona, Barcelona, España Linde Gas España A tiempo completo

    We are searching for an experienced Planner (m/f/d) to join our incredible team at Linde Gas España in Rubí, Barcelona.Growing your career as a Full Time Planner (m/f/d) is an awesome opportunity to develop useful skills.If you are strong in persuasion, planning and have the right mindset for the job, then apply for the position of Planner (m/f/d) at Linde...

  • Collections Specialist with Native Level of English

    hace 2 meses

    Barcelona, Barcelona, España Talent Search People A tiempo completo

    We are looking for a Collections Specialist to work at a global leading company within the industrial sector.

  • Team Lead Collections

    hace 3 semanas

    Barcelona, Barcelona, España Adevinta A tiempo completo

    We are seeking an experienced Collections Team Lead to join our Barcelona office. As the Collections Team Lead, you will manage a team of collection specialists to ensure timely and efficient recovery of outstanding debts.This is a hybrid role (2-3 days in the office), reporting directly to the Head of OTC and the office is based in Barcelona (Poblenou)What...

  • Team Lead Collections

    hace 2 meses

    Barcelona, Barcelona, España Adevinta A tiempo completo

    We are seeking an experienced Collections Team Lead to join our Barcelona office. As the Collections Team Lead, you will manage a team of collection specialists to ensure timely and efficient recovery of outstanding debts.This is a hybrid role (2-3 days in the office), reporting directly to the Head of OTC and the office is based in Barcelona (Poblenou)What...

  • Collections Specialist with German

    hace 5 días

    Barcelona, Barcelona, España DSM A tiempo completo

    Job Title: Collections Specialist with GermanCity, Country: Barcelona, SpainWork Mode: HybridWe are looking for a Collections Specialist fluent in English and German, who enjoys interacting with customers. The role involves managing accounts receivable, ensuring timely payments, and maintaining accurate collection records. Strong communication, analytical,...

  • Vendedor/A (M/F/D)

    hace 5 días

    Barcelona, Barcelona, España Media Markt España A tiempo completo

    Job summaryVendedor/a (m/f/d) en tiendaCrear una excelente experiencia para el clienteAsesorar, vender y mostrar productos y solucionesJob seniority: entry levelResponsibilities Asesorar a los clientes antes, durante y después de la venta Vender activamente productos, accesorios y servicios Transmitir pasión por los productos y mostrar todas las...

  • Brand & Customer Marketing Manager (M/F/D) Southern Europe

    hace 6 días

    Barcelona, Barcelona, España Global Human Consultants A tiempo completo

    Brand & Customer Marketing Manager (M/F/D)Southern Europe Barcelona, Catalonia Brand & Customer Marketing Manager (M/F/D) Southern EuropeBarcelonaBarcelona, Catalonia, ES Our client, a pioneer in technical outdoor apparel, continues to innovate with groundbreaking technologies, setting the standard for performance gear trusted by professionals worldwide....

  • Collections Specialist

    hace 5 días

    Barcelona, Barcelona, España DSM A tiempo completo

    Location: Barcelona, Spain Place of work: Hybrid We are currently seeking a highly motivated, strong analytical and problem-solving Collection Specialist to join our team performing on the late shift. Your main responsibility will be undertaking all collections activities in accordance with the Company Policy. At dsm-firmenich, being a force for good...

  • Cash Collections Specialist

    hace 1 mes

    Barcelona, Barcelona, España Page Personnel A tiempo completo

    ¿Dónde vas a trabajar? PageGroup SSC ¿Qué harás en tu nuevo puesto? Contact and follow-up daily your customers by phone calls or e-mailsRecord the Collection activity and invoices statuses changes in the dedicated Collection toolUnderstand the whole Order To Cash (OTC) process for a better dispute managementUnderstand the legal and contractual...

  • Cash Collections Specialist

    hace 3 semanas

    Barcelona, Barcelona, España Page Personnel A tiempo completo

    ¿Dónde vas a trabajar? PageGroup SSC ¿Qué harás en tu nuevo puesto? Contact and follow-up daily your customers by phone calls or e-mailsRecord the Collection activity and invoices statuses changes in the dedicated Collection toolUnderstand the whole Order To Cash (OTC) process for a better dispute managementUnderstand the legal and contractual...

  • Cash Collections Specialist

    hace 6 días

    Barcelona, Barcelona, España Page Personnel A tiempo completo

    ¿Dónde vas a trabajar? PageGroup SSC ¿Qué harás en tu nuevo puesto? Contact and follow-up daily your customers by phone calls or e-mailsRecord the Collection activity and invoices statuses changes in the dedicated Collection toolUnderstand the whole Order To Cash (OTC) process for a better dispute managementUnderstand the legal and contractual...

  • Collections Specialist

    hace 5 días

    Barcelona, Barcelona, España dsm-firmenich A tiempo completo

    Location: Barcelona, SpainPlace of work: Hybrid We are currently seeking a highly motivated, strong analytical and problem-solving Collection Specialist to join our team performing on the late shift. Your main responsibility will be undertaking all collections activities in accordance with the Company Policy.At dsm-firmenich, being a force for good is not...