ISIT Operations Senior Specialist

We are looking for ISIT Operations Senior Specialist to be part of our IT Technical & Production.

Position Snapshot

• Location : Esplugues de Llobregat, Barcelona.
• Type of Contract: Permanent.
• Stream : IT Technical & Production.
• Type of work: Hybrid.
• Work Language : Fluent Business English.

The role

• We are a team of IT professionals from many countries and diverse backgrounds, each with unique missions and challenges in the biggest health, nutrition and wellness company of the world. We innovate every day through forward-looking technologies to create opportunities for Nestlé's digital challenges with our consumers, customers and at the workplace. We collaborate with our business partners around the world to deliver standardized, integrated technology products and services to create tangible business value.
• Our ZEUR IT MSE Team collaborates with Nestlé Zones, Markets, and Businesses in Zone Europe (ZEUR) to deliver business value in Marketing, Sales, and eBusiness (MSE) through the strategic use of digital technology.
• Our expertise lies in assisting with the selection, delivery, support, and optimization of MSE Products, Programs, and end-to-end solutions. By bridging the gap between MSE products and our businesses, we foster a close partnership that enables seamless integration and collaboration.
• We work as #OneTeam across MSE, bringing the power of our digital products closer to our businesses and unlocking their full potential.
• In order to complete our IT MSE ZEUR team, we are currently looking for an Operations Manager.
• You will assume the overarching responsibility to ensure smooth operations of the team. Part of your responsibilities is to ensure discipline in managing and optimizing the product based operating model within the stream by leveraging ways of working set by the O-CIO. You will also be responsible of the ZEUR IT MSE portfolio management, ensuring stringent security and compliance and helping in the support of the existing solutions in our Zone Europe Markets.
• Furthermore, you will be managing the team budget and expenses and coordinating day-to-day activities and ways of working of our team.
• This position offers an unparalleled opportunity to leave your mark on our team's efficiency and effectiveness, and to contribute to our culture of continuous innovation, agility and improvement.

What you'll do

• Drive IT MSE ZEUR portfolio management, from demand to delivery and ensures related costs management, resources, security and compliance, which includes:
• Conduct regular meetings with the ZEUR team to inform and alert any issues arising from the projects to assure the on-plan usage and consumption of resources and funding, and to highlight any variances.
• Ensure the adherence to the appropriate governance functions relating to the portfolios and in accordance with enterprise guidelines, policies and practices.
• Supported by the O-CIO Performance Management, monitor and support execution as defined per service agreements and take necessary actions in case of deviations.
• Manage the team finances: budget and expenses, ensuring that all spending is within budget and delivers substantial value for money.
• Support the ZEUR team on capacity management & roles management, by assigning resources to projects and monitoring the regional team's chargeability and approving the right authorization roles for the team.
• Provide support to the ZEUR MSE team in meeting the Risk, Compliance & Security standards by using the tools, processes and frameworks that support IT Compliance in Nestlé
• Monitor IT support provided by the ZEUR MSE team: follow up on service management, ensuring that the solutions in our markets are running smoothly and that issues are resolved quickly and efficiently. Monitor adoption of our solutions, involving the right teams to improve the value we deliver to our markets.

We offer you

We offer more than just a job. We put people first and inspire you to become the best version of yourself.

• Great benefits including competitive salary and a comprehensive social benefits package. We have one of the most competitive pension plans on the market, as well as flexible remuneration with tax advantages: health insurance, restaurant card, mobility plan, etc.
• Personal and professional growth through ongoing training and constant career opportunities reflecting our conviction that people are our most important asset.
• Hybrid working environment with flexible working scheme. Our state-of-the-art campus is dog friendly and equipped with a medical center, canteen and areas to co-create network and chill
• Recreation activities such as yoga, Zumba, etc. and a wide range of volunteering activities.

Minimum qualifications:

• Bachelor's or master's degree in information systems, business administration or related field, or equivalent work experience.
• 10+ years of experience in IT, there of 5+ years in IT Operations with diverse roles and increasing operations responsibilities across major IS/IT projects and programs.
• Strong portfolio management.
• Project Management experience.
• Demonstrable knowledge on ITSM (IT Service Management) practices.
• Rapidly comprehend, convey and sell the benefits of Marketing, Sales & eBusiness Digital technologies.
• Strong acumen in IT governance.
• Ability to identify and advocate for bold opportunities with stakeholders.
• Demonstrated experience participating into strategic prioritization and complex governance initiatives.
• Familiarity with the use of reporting tools to monitor portfolio activities and analyze portfolio performance.
• Understanding of elements of the portfolios (product groups, talent, suppliers, investments and assets).
• Strong business acumen, including industry, domain-specific knowledge of the enterprise and its business units. Familiar with industry trends and innovation.
• Strong analytical, conceptual and financial analysis skills, and familiarity with financial reporting tools.
• Demonstrated ability to develop and deliver against financial and resource constraints.
• Effective influencing and negotiation experience and skills in an environment with high competition for resources.
• Experience with effective communication at different levels in the organization and in English.
• Experience having worked in a global environment and with virtual teams.

Bonus Points If You:

• Substantial consulting leadership experience would be a plus.

About the IT Hub

At Nestlé IT, we are a diverse, global team of IT professionals in the biggest health, nutrition and wellness company of the world. We strive to create an environment where people are valued for who they are. We innovate every day through future ready technologies to create opportunities for Nestlé to delight consumers, customers and employees alike. We collaborate with partners around the world to deliver tangible value at global scale. We continuously work to develop our people to be future ready.

About Nestlé

We are Nestlé, the largest food and beverage company in the world, with a presence in more than 185 countries. With net sales of CHF 94.4 billion in 2022, the company has over 291,000 employees and 418 factories in 85 countries. Our values are based on respect: respect for ourselves, respect for others, respect for diversity, and respect for our future. Nestlé is dedicated to offering high-quality food and beverage products and services that contribute to the nutrition, health, and well-being of people, pets, and the planet. Additionally, it is committed to being a leading company in sustainability and achieving net zero greenhouse gas emissions by 2050. Want to learn more? Visit us at:

We encourage the diversity of applicants across gender, age, ethnicity, nationality, sexual orientation, social background, religion or belief and disability.

Step outside your comfort zone; share your ideas, way of thinking and working to make a difference to the world, every single day. You own a piece of the action – make it count.

Join Nestlé's IT Hub #beaforceforgood

How we will proceed:

You send us your CV → We contact relevant applicants → Interviews → Feedback → Job Offer communication to the Finalist → First working day