Microsoft 365 Exchange Support Engineer

Are you a M365 Support Engineer seeking a new interesting challenge? 🔍If your answer is yes, it’s your lucky day so keep reading, it can be just what you're looking for 👀✍️WHAT WILL YOU DO?We are looking for a dynamic, proactive and talented person to join our team and perform the following tasks:End to end Exchange Service Management Including Exchange Online with SLA and KPI reporting, various exchange policies management, monitoring, governance, security controls and administrationAbility to manage 24x7 Critical Situation for any Exchange (Onprem/Online), Service health or unavailability related P1 issuesAbility to Provide Service health level, Operational level, Performance level, Scalability level guidance and reviewsTechnical advisory on messaging area, Working with customer on any technology level planning related to messagingWorking and Co-ordination with Microsoft Premier support on Services, hotfixes, patches etcManaging new features and releases, impact analysis, testing, issue user advisory for new feature rolloutDevelop automation scripts, test and deploy and KPI reporting on such initiativesCreate and manage recipients, mailboxes, Shared mailbox, mailbox access, mailbox size, mail archival & featuresManage Distribution lists, and Security group management via M365 admin portalShould have knowledge and good exposure in Exchange Online Migration from On-premises ( Exchange 2010/2013/2016 ) using Hybrid Configuration Wizard or 3rd Party toolsAbility to work on 3rd party migration tools like Quest on Demand or BitTitanDeep Understanding of Email Gateway, Centralized/decentralized Mail Transport, EOP & MRS ProxyShould have good understanding on messaging troubleshootingInstallation and configuration of Azure AD Connect/Windows AD GPO/Mail TransportShould have good knowledge and exposure on DLP/EOP/eDiscovery/Conditional access/ATPAbility to develop PowerShell script for task automationOutlook Client Management SSL Certificate management DAG ManagementSMTP relay agent managementPatch Management of Exchange Onprem serversArchiving & Journaling management🧐 WHAT ARE WE LOOKING FOR?At least 2 years of professional experience in a similar roleFluent English📅 WHERE AND WHEN?Workplace: C/ Santa Leonor, 65 - Madrid (Hybrid: 60% In-office / 40% remote)Work Schedule: 12x5 Shift (7:00 – 15:00 / 11:00 – 19:00) + on call 🤝 WHAT CAN WE OFFER YOU?Permanent contract 📋 - We offer indefinite contracts from the first day.Pay and benefits 💸 - Competitive salary and a flexible compensation plan adapted to your needs (Ticket restaurant plan, Childcare Ticket, Transport Ticket and Health Insurance).Work from home 🏚️ - We offer you a financial support every month for your working from home expenses. In addition, in the first month we will give you a bonus to help you to set up your workplace👨‍💻Opportunity knocks 👍🏻 - Being a part of a growing company, we want to support your path with a career development plan and annual performance-based compensation reviews. Learn as you grow 📚 - Starting with a fantastic onboarding program, TCS has robust learning platforms that will allow you to learn and grow personal as professionally.Bring your buddy 👫 - If you have referred a friend for an open position under the BYB Scheme and she/he is hired you’ll receive a very attractive cash award.Connect globally 🌏 - Work with people from all over the world. You can feel the multicultural workforce.Benefit from being a TCSer 🎟️ – By being part of the TCS Spain family you can enjoy benefits, offers and corporate discounts on the best brands.And so on 🎉 - Appreciations, incentives, Team Building activities, diversity and inclusion programs, sustainability activities, corporative events... This has only just begun💡WHO ARE WE?Tata Consultancy Services (TCS) is an Information Technology (IT) company founded in 1968 as part of the Indian Tata Group and is one of the top 3 technology companies globally 🚀With a presence in 55 countries and more than 600,000 employees, TCS is considered one of the 10 best companies to work for worldwide in 2025 according to the Top Employers Institute 🥇TCS Spain started operations in 2001 and currently has a diverse workforce that collaborates with the main Spanish and multinational companies 🌏TCS Spain has been certified as a Top Employer 2025 and has also been chosen as one of the 100 Best Companies to Work for in Spain in 2025 according to Forbes🏆Among the portfolio of services, TCS has information technology services, asset-based solutions, global consulting, engineering and industrial services, digital solutions and services, application maintenance and development, quality assurance and testing services, IT infrastructure and BPS 🎯Responsible for development, TCS Spain is committed to inclusion, diversity and sustainability, and promotes flexibility policies that support wellbeing and work-life balance 💯WELCOME, WE ARE WAITING FOR YOU 🚀