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Our client is a digital services provider operating within the iGaming field. As part of their growth and expansion they are now seeking to recruit an Email Deliverability Manager to be based in their new office in Valencia, SpainWe are looking for an experienced Email Deliverability Manager to help ensure our client’s marketing emails consistently reach recipients’ inboxes. Email deliverability is crucial for maximizing engagement, and this role is focused on both preventive and reactive strategies to maintain and improve inbox placement rates.You will be responsible for managing email infrastructure, monitoring deliverability metrics, liaising with ISPs and certification bodies, and implementing best practices across a global customer base.Responsibilities:Develop and execute comprehensive IP/domain warm-up, allocation, maintenance, and compartmentalization plans tailored for a global audienceUtilize deliverability monitoring tools to track inbox placement and identify issues across major ISPsTake proactive corrective actions to improve inbox deliverability, including optimizing Mail Transfer Agent (MTA) configurationsMonitor and analyze MTA logs, interpret data, and implement solutions to enhance performanceImplement abuse audit processes to protect server farms and mailing infrastructure from misuseCollaborate closely with product and engineering teams, providing guidelines to safeguard email infrastructure from potential risksRecommend and implement reputation management strategies across the client baseMaintain up-to-date knowledge of the email marketing industry, with a core focus on deliverability trends and managementRequirements:2+ years of experience in a similar role Deep understanding of email as a marketing tool and its role in customer engagementProven experience in the email industry with expertise in ISP relations, blacklist monitoring, deliverability management, and email infrastructureStrong technical knowledge of key email protocols and standards: DKIM, SPF, DMARC, FBLFamiliarity with DNS ecosystem, SMTP protocols, and ESP delivery infrastructuresExperience with deliverability and reputation monitoring/tracking toolsSkilled in proactive issue resolution with major blacklist agencies and managing email delivery challenges across major ISPs and corporate domainsKnowledge of mitigating ISP deferrals at the MTA level and setting up bounce management policies is a plusExperience liaising with email certification bodies (e.g., BIMI, Brand Indicators) is desirableAble to work on B2B freelance agreement remote for the initial months and full in office once the office is open.Great communication skills in English
