Content Strategy Lead, Global Support

hace 3 semanas

Barcelona, Barcelona, España Qlik A tiempo completo

What makes us Qlik?

A Gartner Magic Quadrant Leader for 14 years in a row, Qlik transforms complex data landscapes into actionable insights, driving strategic business outcomes. Serving over 40,000 global customers, our portfolio leverages pervasive data quality and advanced AI/ML capabilities that lead to better decisions, faster.

We excel in integration and governance solutions that work with diverse data sources, and our real-time analytics uncover hidden patterns, empowering teams to address complex challenges and seize new opportunities.

The Content Strategy Lead Role

Are you passionate about crafting digital experiences that truly delight users? Join us as a Content Strategy Lead, where you'll play a vital role in shaping the way our customers interact with and learn from our Analytics SaaS platform. By leading the charge on content strategy across digital touchpoints—from GenAI chatbots to in-product training—you'll ensure every interaction is meaningful, engaging, and impactful.

What makes this role interesting?

In this role, you'll have the opportunity to:

  • Define and execute a forward-thinking content strategy that enhances user engagement and product adoption.
  • Collaborate with diverse teams, including Product Management, Design, Support, and Education, to create seamless and engaging customer experiences.
  • Lead innovative projects like gamification strategies, microlearning modules, and interactive guides that drive meaningful customer interactions.
  • Work with cutting-edge tools and technologies to refine content usability and measure success through impactful metrics like Monthly Active Users (MAU) and content engagement.
Here's how you'll be making an impact:
  • Creating and managing digital content that directly supports customer success, including chatbot responses, e-learning modules, and in-product training.
  • Driving alignment across teams to ensure a consistent, user-focused content strategy that reflects our tone and branding.
  • Using analytics and user insights to identify opportunities for improvement and optimize customer engagement.
  • Enhancing the usability and accessibility of our content to boost platform adoption and community engagement.
  • Defining success metrics and leveraging data to continually refine our digital content strategy, ensuring we meet and exceed customer needs.
We're looking for a teammate with:
  • 5+ years of experience in content strategy leadership, ideally within a SaaS or software company.
  • A proven track record of developing and managing cross-functional content strategies for digital platforms.
  • Familiarity with GenAI chatbot content creation, in-product engagement, and learning management systems.
  • Strong analytical skills to translate data into actionable insights and improvements.
  • Exceptional communication and stakeholder management abilities.
  • A background in user research, instructional design, or content design is a bonus.
The location for this role is:

Barcelona, Spain

If you're ready to lead impactful content strategies that enhance customer experiences and drive engagement, we'd love to hear from you

More about Qlik and who we are:

Find out more about life at Qlik on social: Instagram, LinkedIn, YouTube, and X/Twitter. To see all other opportunities to join us and our values, check out our Careers Page.

What else do we offer?
  • Genuine career progression pathways and mentoring programs
  • Culture of innovation, technology, collaboration, and openness
  • Flexible, diverse, and international work environment

Giving back is a huge part of our culture. Alongside an extra "change the world" day plus another for personal development, we also highly encourage participation in our Corporate Responsibility Employee Programs.

If you need assistance applying for a role due to a disability, please submit your request via email to Any information you provide will be treated according to Qlik's Recruitment Privacy Notice. Qlik may only respond to emails related to accommodation requests.

Qlik is not accepting unsolicited assistance from search firms for this employment opportunity. Please, no phone calls or emails. All resumes submitted by search firms to any employee at Qlik via email, the Internet or in any form and/or method without a valid written search agreement in place for this position will be deemed the sole property of Qlik. No fee will be paid in the event the candidate is hired by Qlik as a result of the referral or through other means.

#J-18808-Ljbffr

  • Content Strategy Lead, Global Support

    hace 3 días

    Barcelona, Barcelona, España Qlik A tiempo completo

    What makes us Qlik?A Gartner Magic Quadrant Leader for 14 years in a row, Qlik transforms complex data landscapes into actionable insights, driving strategic business outcomes.Serving over 40,000 global customers, our portfolio leverages pervasive data quality and advanced AI/ML capabilities that lead to better decisions, faster.We excel in integration and...

  • Content Strategy Lead, Global Support

    hace 22 horas

    Barcelona, Barcelona, España Qlik A tiempo completo

    What makes us Qlik?A Gartner Magic Quadrant Leader for 14 years in a row, Qlik transforms complex data landscapes into actionable insights, driving strategic business outcomes. Serving over 40,000 global customers, our portfolio leverages pervasive data quality and advanced AI/ML capabilities that lead to better decisions, faster.We excel in integration and...

  • Global Content Lead

    hace 19 horas

    Barcelona, Barcelona, España Qlik A tiempo completo

    Company OverviewAs a Gartner Magic Quadrant Leader for 14 years in a row, Qlik transforms complex data landscapes into actionable insights, driving strategic business outcomes for over 40,000 global customers. Our portfolio leverages pervasive data quality and advanced AI/ML capabilities that lead to better decisions, faster.We excel in integration and...

  • Content Strategy Lead

    hace 2 días

    Barcelona, Barcelona, España Cozymeal, Inc. A tiempo completo

    Culinary Content Manager Role SummaryWe are seeking a skilled Digital Editorial Manager to join our team and lead the creation of content on Cozymeal, including content for the Cozymeal Magazine and experience pages.Main ResponsibilitiesThe successful candidate will:Map and drive the company's content strategy, including its annual content plan.Create and...

  • Content Strategy Manager

    hace 3 semanas

    Barcelona, Barcelona, España Itnig A tiempo completo

    Factorial is a fast-growing SaaS scale-up, helping businesses optimize their HR, Finance, and Operations processes.To accelerate our growth in the French market, we are looking for a Strategic Content Manager who can align our content strategy with business goals and our Growth Marketing approach.Your RoleAs Content Strategy Manager, you will be responsible...

  • Content Strategy Manager

    hace 4 semanas

    Barcelona, Barcelona, España itnig A tiempo completo

    Factorial is a fast-growing SaaS scale-up, helping businesses optimize their HR, Finance, and Operations processes. To accelerate our growth in the French market, we are looking for a Strategic Content Manager who can align our content strategy with business goals and our Growth Marketing approach. Your Role As Content Strategy Manager , you will be...

  • English Content Lead

    hace 7 días

    Barcelona, Barcelona, España Datawords A tiempo completo

    About Datawords, we support major brands in deploying their global digital strategy, leveraging our unique expertise across the entire value chain of digital communication.The RoleWe are seeking an English Content Lead to join our dynamic team. In this role, you will be responsible for:Project coordination in a bustling environmentClosely working with...

  • Innovation Content Lead

    hace 6 días

    Barcelona, Barcelona, España Qlik A tiempo completo

    Innovation Content LeadWe're Qlik, a leader in Business Intelligence and Analytics solutions. We're seeking an experienced Innovation Content Lead to spearhead our content strategy efforts and drive user engagement. You'll work closely with cross-functional teams to develop and implement a comprehensive content strategy that meets our business...

  • Global Content Production Lead

    hace 4 días

    Barcelona, Barcelona, España Tbwa ChiatDay Inc A tiempo completo

    About the RoleThe successful candidate will lead production efforts for our largest global brands, working closely with global and regional teams to foster strong relationships with key stakeholders and drive impactful content production.Key ResponsibilitiesManage regional delivery, ensuring alignment with client objectives and brand guidelines.Support...

  • E-Commerce Content Director

    hace 1 día

    Barcelona, Barcelona, España Nestlé SA A tiempo completo

    Elevating Product Content ManagementAs the Product Content Lead, you will elevate product content management capabilities, driving innovation and excellence across Nestlé. You will lead the development of global shared services, collaborating closely with shared services, IT, and Data Governance. You will establish foundational elements that support our...

  • Inclusion Strategy Lead

    hace 5 días

    Barcelona, Barcelona, España Rakuten A tiempo completo

    About the RoleWe are looking for a highly motivated Inclusion Strategy Lead to support the development of quarterly EMEA SteerCo content and agenda. This individual will facilitate quarterly meetings, follow up with notes, and coordinate with Employee Resource Groups on key Inclusion topics.

  • Global BPA Strategy Lead

    hace 7 horas

    Barcelona, Barcelona, España Novartis Farmacéutica A tiempo completo

    About the JobAs a Global BPA Strategy Lead, you will play a critical role in driving financial performance and delivering core management reporting and financial planning processes.You will be responsible for developing detailed budgets and financial forecasts for Global Warehousing & Distribution, including product freight costing.This role requires...

  • Product Content Lead

    hace 3 días

    Barcelona, Barcelona, España Nestlé SA A tiempo completo

    Acceleration is now We have ambitious and exciting plans at Nestle and believe that by 2025 around 25% of our Group sales amounting to 25Bn CHF will be made through eCommerce. We are enlarging our capabilities and looking to hire a Product Content Lead.We have identified a strong potential candidate for this role, and we will also consider other candidates...

  • Content Strategy Manager

    hace 4 semanas

    Barcelona, Barcelona, España Factorial A tiempo completo

    Factorial is a fast-growing SaaS scale-up, helping businesses optimize their HR, Finance, and Operations processes. To accelerate our growth in the French market, we are looking for a Strategic Content Manager who can align our content strategy with business goals and our Growth Marketing approach. Your Role As Content Strategy Manager, you will be...

  • Product Content Lead

    hace 4 días

    Barcelona, Barcelona, España Nestlé SA A tiempo completo

    Acceleration is now We have ambitious and exciting plans at Nestle and believe that by 2025 around 25% of our Group sales amounting to 25Bn CHF will be made through eCommerce. We are enlarging our capabilities and looking to hire a Product Content Lead.We have identified a strong potential candidate for this role, and we will also consider other candidates...

  • Product Content Lead

    hace 3 días

    Barcelona, Barcelona, España Nestlé SA A tiempo completo

    Acceleration is now We have ambitious and exciting plans at Nestle and believe that by 2025 around 25% of our Group sales amounting to 25Bn CHF will be made through eCommerce. We are enlarging our capabilities and looking to hire a Product Content Lead. We have identified a strong potential candidate for this role, and we will also consider other candidates...

  • Content Visionary

    hace 6 días

    Barcelona, Barcelona, España Qlik A tiempo completo

    About UsWe're Qlik, a leading provider of Business Intelligence and Analytics solutions. We help organizations make better decisions by turning complex data landscapes into actionable insights.The OpportunityWe're seeking a talented Content Visionary to lead our content strategy efforts and drive user engagement. As a key member of our team, you'll work...

  • Sourcing Strategy Lead

    hace 2 días

    Barcelona, Barcelona, España Fagron GmbH & CO. KG A tiempo completo

    About the JobWe are seeking an experienced Global Sourcing Lead to join our team and lead our global sourcing efforts.The successful candidate will be responsible for managing Global suppliers and developing business relationships with them.Developing the global sourcing strategy and plans;Liaising and negotiating with key suppliers to deliver efficiencies...

  • Content and Commerce Lead

    hace 3 días

    Barcelona, Barcelona, España Nestlé SA A tiempo completo

    Nestlé SA is committed to enhancing the quality of life and contributing to a healthier future. We are seeking a highly motivated and experienced professional to lead our product content management team.About the Company:Nestlé SA is the largest food and beverage company in the world, with a diverse portfolio of brands and a presence in over 77...

  • Content Director

    hace 4 días

    Barcelona, Barcelona, España Qlik A tiempo completo

    About the RoleThis is an exciting opportunity to join our team as a Content Strategy Lead, where you will play a vital role in shaping the way our customers interact with and learn from our Analytics SaaS platform. By leading the charge on content strategy across digital touchpoints, you will ensure every interaction is meaningful, engaging, and...