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Operations Manager
hace 1 mes
tl;dr bina, a fast-growing digitally native international school, is looking for an Operations Manager to lead our operations in tackling >10x school growth in the next two years with increasing quality. Potential to grow into Head of Ops / COO at scale.
We're looking for someone early in their career, with 3-5 years of experience in startups and tech doing ops/product management, proficient in math and analytics, with solid soft skills. Fluent English is a must.
Critical: Please send your CV and CL to ****** with the title "Operations Manager" in the email — we are not accepting applications without it.
The position is fully remote.
What is bina?bina is a global, digitally native school for 4-12-year-olds (and their adults). It offers internationally accredited and expert-led education to families who demand more attention, accessibility, and a global perspective. 100+ families trust our flexible, home-based precision education approach in >35 countries. We grew 4.5x YoY and reached $1M ARR. We expect to grow tenfold in the next 2 years while creating a unique multiplayer learning environment where children and educators from across the globe learn, collaborate, and grow together in real-time daily.
What you'll do- Own and improve ops part of the unit economics.
- Define key performance improvement initiatives together with the leadership team.
- Lead and support projects to reduce cost per student.
- Overview the quality and KPIs of key operational processes (recruiting, staffing, quality assurance, etc.) together with functional leaders.
- Lead and support strategic operational projects.
- In general, you will either lead ops-heavy projects or support the leadership team in managing them across different functions, with a focus on school ops and family care (customer support).
- Launch of a new time zone.
- Implementation of a new teaching schedule (together with Head of School).
- Implementation of a systemic and efficient recruiting and staffing model for educators.
- Launch of online summer camps.
- Streamline our monthly budget tracking with the support of our admin specialist.
- Basic financial management (tools, communications with accountants), potentially supported by a fractional CFO.
- Manage our HR, admin specialist KPIs.
- Educators' cost per student reduction.
- Family care cost per student reduction.
- Admin costs maintenance.
- Efficient recruiting and staffing of educators in class (speed, cost).
- Back-office is working with zero defects.
- 3+ years of experience in a corresponding field such as operations, consulting, analytics, ops-intense product management, especially in ops-heavy fast-growing startups.
- Strong Excel/Google Sheets proficiency.
- Strong analytical (incl. quantitative data analysis) and problem-solving skills, critical thinking, and business judgement.
- Strong communication and presentation skills.
- Strong collaboration, project management, and stakeholder management skills — you can work with all key functional partners and the leadership team and build deep, trusted relationships.
- Fully remote and flexible environment: our team members are everywhere from the Pacific Time zone to Asia.
- A vibrant, diverse team that is transforming education for students globally (from 35+ countries already).
- Competitive salary (flexible based on experience, $5k as a reference point).
- A position at the forefront of global education innovation, with substantial opportunities for growth and impact.
- Working directly with the CEO and Partner (Growth & Ops).
