Empleos actuales relacionados con Technical Product Analyst - Bilbao, Vizcaya - Exerp
-
ERP Technical Support Analyst
hace 4 días
Bilbao, Vizcaya, España beBee Careers A tiempo completoOur Client Service Team handles 3rd level Technical Support for our clients, and we are seeking a skilled Technical Product Support Analyst to join us.Responsibilities include providing best-in-class service to our clients, handling technical troubleshooting, tracking down bugs, and reporting issues directly to our Engineering teams.About The RoleThis is an...
-
Technical Product Support Specialist
hace 11 horas
Bilbao, Vizcaya, España beBee Careers A tiempo completoJob DescriptionWe are seeking a highly skilled Technical Product Support Analyst to join our Client Service Team remotely. As an independent contractor, you will be responsible for providing exceptional service to our clients, focusing on delivering the best possible client experience.
-
Technical Business Analyst Specialist
hace 3 días
Bilbao, Vizcaya, España beBee Careers A tiempo completoThis is a challenging role for a highly skilled and experienced Senior IT Business Analyst who can produce and maintain business analysis outputs, including use cases, requirements, mock-ups, user stories, and data models.The successful candidate will work closely with stakeholders to elicit, document, prioritise, analyse and validate business needs and...
-
Cost Analyst Position for Technical Products
hace 2 semanas
Bilbao, Vizcaya, España beBee Careers A tiempo completoRole OverviewWe are seeking a skilled and dedicated Cost Analyst to join our team in the Strategic Costing department. As a key member, you will be responsible for analyzing technical product costs and identifying cost reduction opportunities.
-
Technical Product Support Specialist
hace 4 días
Bilbao, Vizcaya, España beBee Careers A tiempo completoWe are seeking a skilled Technical Product Support Analyst to join our Client Service Team remotely from Spain as an independent contractor.This position is responsible for providing top-notch service to our clients, with a focus on delivering the best possible client experience through daily contact and communication via tickets and meetings.Key...
-
Technical Systems Analyst
hace 2 semanas
Bilbao, Vizcaya, España beBee Careers A tiempo completoJob DescriptionWe are seeking a skilled Technical Systems Analyst to join our team. The successful candidate will be responsible for translating business requirements into detailed system specifications, ensuring the smooth operation of our systems and processes.This is a role that requires close supervision by senior colleagues. The ideal candidate should...
-
Technical Product Specialist
hace 6 días
Bilbao, Vizcaya, España beBee Careers A tiempo completoAbout the RoleThis is an exciting opportunity to join our team as a cost analyst. In this role, you will work closely with interdisciplinary project teams to identify and evaluate cost reduction potentials.You will be responsible for:Analyzing costs of technical products and components based on hardware decomposition within benchmark projects.Evaluating...
-
Technical Requirements Analyst
hace 2 semanas
Bilbao, Vizcaya, España beBee Careers A tiempo completoAbout the Role:">We are looking for a Technical Business Analyst to join our team. As a Technical Business Analyst, you will be responsible for collecting and analyzing business requirements, translating them into functional and technical specifications to be reviewed and approved by business stakeholders.The successful candidate will have the opportunity to...
-
Technical Business Analyst
hace 2 semanas
Bilbao, Vizcaya, España LSA Recruit A tiempo completoAs a Technical Business Analyst in the Technical Data Delivery Team, you will collect and analyze business requirements, translating them into functional and technical specifications to be reviewed and approved by business stakeholders.The Technical Data Delivery team at Client is responsible for:Provisioning and curating operational data across the mining...
-
Technical Business Analyst
hace 3 semanas
Bilbao, Vizcaya, España LSA Recruit A tiempo completoAs a Technical Business Analyst in the Technical Data Delivery Team, you will collect and analyze business requirements, translating them into functional and technical specifications to be reviewed and approved by business stakeholders.The Technical Data Delivery team at Client is responsible for:Provisioning and curating operational data across the mining...
Technical Product Analyst
hace 1 mes
Technical Product Analyst (contractor, remote – Spain)
What to Expect
We are looking for a Technical Product Support Analyst with a technical background to be a part of our Client Service Team remotely from Spain as an independent contractor. This position is responsible for providing best-in-class service to our clients, with a focus on the client experience.
The Client Service team handles 3rd level Technical Support for our clients. You will be supporting our suite of products including our market-leading ERP Exerp Platform, Web-services, and Apps. Our products are complex, highly customizable, and very flexible towards our clients' needs.
Alongside solving our clients' most crucial problems, the position offers exciting career possibilities and prospects for the future as we are in constant development as a department.
What You'll Do
In this position you will be in daily contact with our clients, aiming to deliver the best possible client experience. Typically, communication happens through tickets, and we also participate in meetings with our clients.
Our customers are some of the largest fitness chain operators in the world, we deal directly with dedicated Exerp superusers and application specialists, who rely on our support. You will analyze and resolve often complex client issues/questions and involve the appropriate resources internally until the problem is solved.
You will be working alongside a team of Technical Product Analysts to help our clients with product-related issues and inquiries, technical troubleshooting and tracking down bugs. You will be responsible for reporting issues directly to our Engineering teams.
Additionally, you will be a part of our Major Incident response team, who works to solve the most urgent and crucial problems for our clients.
What You'll Bring
You have a bachelor's or master's degree or superior relevant work experience in technical support or similar client-facing role ideally supporting software applications. An excellent ability to communicate in English both written and verbally. You should be an outgoing person and be ready to engage with clients in potential meetings and critical situations. We imagine you are curious, eager to learn and able to work independently and as a contributing member of the team. Attention to detail, patience and a good sense of structure are highly essential to success in this position.
It would expect you to have experience with databases, SQL, Excel and have a general solid interest in IT. Experience with API's and payment processors such as Adyen etc. would be both beneficial and advantageous.
- Contractor Position – Freelance / Independent Contractor.
- Remote from Spain.
- Start date: As soon as possible.
