Customer Service Representative
hace 4 semanas
- Respond to customer requests and resolve their issues by providing product and service information, serving as a liaison between customers and different departments.
- Control stock and back orders, follow up on deliveries, and process returned items, ensuring clients receive their needed items on time while complying with company policies.
- Set up new accounts, maintain records, and perform related administrative duties to ensure all data is accurate.
At least 2 years of experience in a high-end customer service role, ideally in a customer-facing position.
- Some knowledge of the medical device industry (a plus).
- Native-level German (mandatory).
A temporary contract of 1-2 years
- A meal allowance of €150 per month plus complimentary coffee, biscuits, and additional engagement activities.
- Learning & development programs, including language training in English, French, and Italian.
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