Senior Production Support
hace 4 semanas
Talan is an international advisory group on innovation and transformation through technology, with 5000 employees, and a turnover of 600M€.
We offer our customers a continuum of services to support you at each key stage of your organization's transformation, with 4 main activities:
- CONSULTING in management and innovation: supporting business, managerial, cultural, and technological transformations.
- DATA & TECHNOLOGY to implement major transformation projects.
- CLOUD & APPLICATION SERVICES to build or integrate software solutions.
- SERVICE CENTERS of EXCELLENCE to support the latter through technology, innovation, agility, sustainability of skills, and cost optimization.
Talan accelerates its clients' transformation through innovation and technology. By understanding their challenges, with our support, innovation, technology, and data, we enable them to be more efficient and resilient.
We believe that only a human-oriented practice of technology will make the new digital age an era of progress for all. Together let's commit
Job Description
- 4 years' experience in maintenance of web applications based on Java, ideally on Agile methodologies.
- 2 years' experience in Service Request Manager role.
- 1 year's experience in Trade & Supply Chain Finance products, with experience on Confirming product being a plus.
Qualifications
SKILLS & KNOWLEDGE
- Certification in ITIL or a similar service management methodology (ServiceNow).
- Demonstrated ability to lead cross-functional teams and projects.
- Advanced knowledge of web technologies, monitoring tools, and performance analysis.
- Strong analytical and problem-solving skills.
- Agile frameworks (Scrum and Kanban).
- User level knowledge of JIRA, Confluence, and Microsoft Teams tools.
- Knowledge of relational databases (SQL).
- Highly fluent in English: both written and spoken.
Nice to have:
- B2 Spanish language.
EDUCATION
- Certificate of Higher Education / University Degree / Master. Technical background would be a plus.
OTHER INFORMATION
- Ability to work in liquid organizations with strong change adaptability.
- Teamwork and communication skills.
Additional Information
- Full-time contract.
- Smart Office Pack so that you can work comfortably from home.
- Training and career development.
- Benefits and perks such as private medical insurance, life insurance, lunch and travel cards as part of the flexible remuneration package.
- Possibility to be part of a multicultural team and work on international projects.
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