User And Platform Operations Specialist

hace 4 semanas

Madrid, Madrid, España buscojobs España A tiempo completo
User and Platform Operations Specialist

Responsible for European e-commerce platform strategy operations, utilizing multi-channels to improve user recall, revisit, and activity, aiming to reach the Daily Active Units (DAU) target.

  1. Analyze user behavior data, formulate and execute user growth CRM plans to ensure business OKRs are met.
  2. Gain insights into the user lifecycle, traffic scheduling, and distribution based on refined scenario-based requirements, and establish a complete user access strategy system.
  3. Collaborate closely with product, campaign, and monetization teams to summarize requests, develop strategies, balance business targets with user experience, verify data efficiently, and iterate continuously.
  4. Monitor market trends, conduct competitive analysis, and provide strategic recommendations for product optimization and business development.

Key Responsibilities:

  1. Strategic Planning: Develop and implement European e-commerce platform strategies to achieve business objectives.
  2. Data Analysis: Analyze user behavior data to identify trends and patterns, and inform data-driven decisions.
  3. Team Collaboration: Collaborate with cross-functional teams to align strategies, prioritize tasks, and optimize results.
  4. Innovation and Improvement: Monitor market trends, conduct competitive analysis, and recommend innovative solutions to drive business growth.

Requirements:

  1. Bachelor's degree in a relevant field, such as business, marketing, or operations.
  2. At least 5 years of experience in operational roles, preferably in the e-commerce industry.
  3. Fluent written and spoken English; knowledge of Spanish is an asset.
  4. Strong analytical and problem-solving skills, with ability to collect and analyze data to inform decisions.

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