Sales Ambassador- Marc Jacobs, Las Rozas Village

hace 4 semanas

Las Rozas, Madrid, España MARC JACOBS A tiempo completo

Marc Jacobs International, powered by the creative genius of Marc Jacobs, seeks a Sales Ambassador to join the Retail team based in Las Rozas Village.
As a Sales Ambassador for our new Las Rozas Village Store, you will be an Ambassador of the brand, effectively providing a great customer journey by building and maintaining loyal clients to maximise profitability and productivity.
Job Responsibilities:
Brand Ambassador

  • Excite and install passion and pride for the brand.
  • Embody the brand image for customers and the store team and have a strong understanding of the brand DNA.
  • Lead by example and demonstrate role model behaviour that is always representative of the brand adhering to the dress codes and appearance guidelines.
General Store VM/ Client Management
  • Reflect the visual merchandising guidelines promoting the brand image.
  • Enhance customer service standards in store to ensure the best client journey.
Sales/ Business Monitoring
  • Welcome all clients to ensure they feel comfortable in the environment and educate them about the brand.
  • Build and maintain a relationship with them.
  • Introduce additional complementary products targeted to your client and share product knowledge to drive sales and achieve targets.
  • Process the sale in a confident and professional manner.
  • Gather the client's CRM details to enlarge your client book.
  • Drive your product knowledge by keeping up to date with fashion trends.
  • Update yourself on all product lines through research.
  • Ensure all Company policies and procedures are attended.
  • Support control and management of stock.
Profile & Experience:
  • A minimum of 2 years' experience in sales in a luxury, high fashion environment.
  • Experience in selling RTW / LG.
  • Passion for fashion and sales.
  • A commitment to achieving and exceeding targets whilst focusing on the client's needs and experience.
  • Excellent personal presentation - a Marc Jacobs Brand Ambassador.
  • Understanding of Retail KPIs.
  • A fluent level in English is essential and additional languages are an advantage.
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