Empleos actuales relacionados con Customer Service Manager - Madrid, Madrid - Biocon Biologics
-
Service Manager
hace 1 día
Madrid, Madrid, España Wohn-Service-Team A tiempo completoSerco is a leading Space Services Provider with thousands of skilled resources that has supported over 50 space missions on behalf of more than 10 Space or Government agencies around the globe, including the ESA and NASA. In 2020, ESA decided to reorganize the development and operations of its scientific satellite missions including the acquisition,...
-
Customer Service Manager
hace 4 semanas
Madrid, Madrid, España Jordan martorell s.l. A tiempo completoCustomer Service ManagerMadridMadrid, Community of Madrid, ESJob Title: Customer Service ManagerExciting Opportunity: Join Us at the Forefront of Innovative ChangeAre you ready to be part of a transformative journey with a company on the brink of strategic evolution? We are a dynamic organization poised to revolutionize a groundbreaking product area that is...
-
customer service manager
hace 3 días
Madrid, Madrid, España Doga A tiempo completoDOGA is a growing multinational company with over 60 years of experience in the development of customized projects for various industrial sectors. With a strong focus on R&D, we established ourselves as a key player in the creation of advanced solutions by combining electronic and mechanical engineering.We design and manufacture our own products, which...
-
customer service manager
hace 2 días
Madrid, Madrid, España TN Spain A tiempo completoSocial network you want to login/join with:DOGA is a growing multinational company with over 60 years of experience in the development of customized projects for various industrial sectors. With a strong focus on R&D, we established ourselves as a key player in the creation of advanced solutions by combining electronic and mechanical engineering.We design...
-
Service Manager
hace 20 horas
Madrid, Madrid, España Nutreco A tiempo completoService Manager - Customer RelationsJoin our team as a skilled SERVICE MANAGER - CUSTOMER RELATIONS in Tres Cantos, Madrid.This role involves handling advisory and commercial customer requests, both reactively and proactively, in line with company guidelines.The successful candidate will ensure adequate and reliable customer administration, contributing to...
-
Customer Service Ambassador
hace 43 minutos
Madrid, Madrid, España Le Room Service A tiempo completoAbout the Role:We are looking for a skilled Customer Service Specialist to provide exceptional support to our clients in Madrid.Key Responsibilities:- Provide outstanding customer service and resolve inquiries and complaints efficiently- Maintain accurate records of client interactions- Collaborate with internal teams to ensure seamless client...
-
Customer Service Manager
hace 4 semanas
Madrid, Madrid, España Jordan Martorell S.L. A tiempo completoCustomer Service ManagerMadridMadrid, Community of Madrid, ESJob Title: Customer Service ManagerExciting Opportunity: Join Us at the Forefront of Innovative ChangeAre you ready to be part of a transformative journey with a company on the brink of strategic evolution?We are a dynamic organization poised to revolutionize a groundbreaking product area that is...
-
Customer Service Representative
hace 7 días
Madrid, Madrid, España Le Room Service A tiempo completoJob SummaryWe are seeking a skilled Customer Service Representative to provide exceptional support to our clients.
-
International Customer Service Manager
hace 5 días
Madrid, Madrid, España Cigna Health and Life Insurance Company A tiempo completoJob DescriptionCigna Health and Life Insurance Company seeks a highly skilled International Customer Service Manager to lead our EU Customer Service team in Madrid. As a supervisor, you will be responsible for managing a team of Customer Service Analysts, ensuring they meet key performance indicators (KPIs) and provide excellent customer service.About the...
-
Customer Service Liaison Manager
hace 5 días
Madrid, Madrid, España Ardurra Group, Inc. A tiempo completoAbout the Role:We are seeking an experienced Customer Service Liaison Manager to join our team at Ardurra Group, Inc. As a key member of our customer support team, you will be responsible for ensuring that our customers receive world-class service and support for our interactive products.The ideal candidate will have a strong background in customer service,...
-
Global Customer Service Manager
hace 6 días
Madrid, Madrid, España Consult A tiempo completoGlobal Customer Service Manager(REMOTE)Seize a once-in-a-career opportunity to join a disruptive medtech organisation on the brink of accelerated growth.As Customer Service Manager, you will have full autonomy to lead, drive, and scale the business during its startup phase, delivering exceptional customer experiences and operational excellence.This is your...
-
Global Customer Service Manager
hace 3 días
Madrid, Madrid, España Jordan martorell s.l. A tiempo completoGlobal Customer Service Manager(REMOTE)Seize a once-in-a-career opportunity to join a disruptive medtech organisation on the brink of accelerated growth. As Customer Service Manager, you will have full autonomy to lead, drive, and scale the business during its startup phase, delivering exceptional customer experiences and operational excellence. This is your...
-
Customer Service Operations Manager
hace 2 días
Madrid, Madrid, España TN Spain A tiempo completoJob OverviewWe are seeking a highly skilled Customer Service Operations Manager to join our team in Barcelona. As a key member of our supply chain operations, you will be responsible for ensuring the efficient delivery of high-quality customer service across multiple markets.Key ResponsibilitiesAssess the effectiveness of collaboration between the customer...
-
Spanish Speaking Customer Service Manager
hace 3 semanas
Madrid, Madrid, España Cross Border Talents A tiempo completoJoin a leading organization in the healthcare industry dedicated to delivering high-quality patient care and exceptional service. Our commitment to excellence and innovation drives us to provide top-tier healthcare solutions. We are seeking a dynamic and experienced Customer Service Manager to lead our customer service team in Madrid and help us uphold our...
-
Global Customer Service Manager
hace 4 semanas
Madrid, Madrid, España Consult A tiempo completoGlobal Customer Service Manager (REMOTE) Seize a once-in-a-career opportunity to join a disruptive medtech organisation on the brink of accelerated growth. As Customer Service Manager, you will have full autonomy to lead, drive, and scale the business during its startup phase, delivering exceptional customer experiences and operational excellence. This is...
-
Service Delivery Operations Manager
hace 4 días
Madrid, Madrid, España Maitrox Service (Spain)SL A tiempo completoJob OverviewMaitrox Service (Spain)SL is a leading provider of after-sales service support for global brands. As Service Delivery Operations Manager, you will be responsible for ensuring timely delivery of logistics and repair services to customers, as well as communicating with internal teams to implement service processes.ResponsibilitiesDaily Operation...
-
Spanish Speaking Customer Service Manager, Madrid
hace 2 semanas
Madrid, Madrid, España Tn Spain A tiempo completoSocial network you want to login/join with:Spanish Speaking Customer Service Manager, MadridClient:Cross Border TalentsLocation:Madrid, SpainJob Category:OtherEU work permit required:YesJob Views:3Posted:06.03.2025Expiry Date:20.04.2025Job Description:Join a leading organization in the healthcare industry dedicated to delivering high-quality patient care and...
-
Customer Service Specialist
hace 7 días
Madrid, Madrid, España Revolut A tiempo completoWe are looking for a highly skilled Customer Service Specialist to join our team.As a Customer Service Specialist, you will be responsible for delivering exceptional customer service, ensuring our customers have a positive shopping experience, and resolving any issues that may arise.You will work closely with your Store Manager and Assistant Store Manager to...
-
Customer Service Leader
hace 2 días
Madrid, Madrid, España TN Spain A tiempo completoAbout DOGADOGA is a multinational company with over 60 years of experience in developing customized projects for various industrial sectors. We combine electronic and mechanical engineering to create advanced solutions, establishing ourselves as key players in the industry.We design and manufacture our own products, ensuring quality and innovation. Our...
-
Customer Service Manager Role
hace 3 días
Madrid, Madrid, España КИТ Group A tiempo completoAbout the JobWe are looking for a highly motivated sales and customer service professional to join our team in Madrid. As a sales and customer service manager, you will play a crucial role in driving business growth through the acquisition of new clients and partners.Your primary responsibilities will include developing and executing sales strategies,...
Customer Service Manager
hace 4 semanas
are we looking for:We are seeking a dynamic and experienced individual to fill the role of Customer Service Manager /Commercial Assistant for our Mediterranean cluster. As a key member of our team, you will play a pivotal role in helping our team execute sales, marketing, and access initiatives to drive growth and market penetration for our expanding biologics portfolio in Spain.
Area of Responsibilities:
Administrative Support:Manage day-to-day operations, including answering customer enquiries, handling correspondence, and organizing meetings.Assist with travel arrangements, expense/budget reporting, and other administrative tasks as required.
Operational Activity Support:Process all the POS received from customers and generate invoices. Follow up the collections from clients and payments to vendorsCollaborate CM to provide administrative assistance in managing customer accounts and contracts. process and generate all the PO for service providers and create new customers and vendors in the system.Coordinate communication between internal departments and external stakeholders to facilitate smooth operations.
Customer Service - Product Marketing:Act as a point of contact for customer inquiries related to product marketing, providing timely and accurate information.Support marketing initiatives by coordinating promotional materials, organizing events, and managing customer databases.Ensure excellent customer service standards are maintained to enhance customer satisfaction and loyalty.
Open Mindset and Adaptability:Embrace a proactive and flexible approach to work, willing to take on new tasks and adapt to changing priorities.Stay updated on company policies, procedures, and industry trends to continuously improve performance and effectiveness.Utilize Veeva SF software effectively for administrative tasks and reporting purposes.
Qualifications:4+ years of previous experience in office administration or administrative support roles within life sciences/Pharma /Biotech industry.Customer services experience: familiarized with PO `processing and the use of ERP or accounting softwareStrong organizational skills with the ability to multitask and prioritize workload effectively.Excellent communication and interpersonal skills, with a customer-centric approach.Proficiency in Microsoft Office suite (Word, Excel, PowerPoint).Familiarity with administrative software systems like Veeva Promomats an advantage.Ability to work independently with minimal supervision and collaborate effectively within a team environment.A positive attitude, willingness to learn, and adaptability to fast-paced work environments.Fluency in Spanish, English and Italian would be great - Even though you are not a fluent speaker of all three languages, we are willing to meet you.
Behavioral / Management / Other Skills:Ability to make decisions, appropriately balancing risks versus impact.Strong collaboration skills, able to get the buy-in of multiple stakeholders.Ability to work under pressure and cope with multiple priorities.Ability to drive change throughout an organization, overcoming resistance and barriers.Outstanding communication of information and ideas, both written and verbal, to diverse audiences.
Biocon Biologics is an equal opportunity employer. We are committed to a work environment that supports, inspires, and respects all individuals and in which personnel processes are merit-based and applied without discrimination based on race, color, religion, sex, sexual orientation, gender identity, marital status, age, disability, national or ethnic origin, military service status, citizenship, or other protected characteristic.
