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Italian Customer Service Agent for Prestigious
hace 3 meses
ADM VALUE, a subsidiary of the TESSI group, is a leader in the field of customer relationships and customer experience.
With a consolidated presence in 6 countries and 16 strategically located production sites, we are committed to delivering innovative solutions that enhance the customer experience.
Customer Service Agent position at a prestigious airline is a dynamic and rewarding role that requires a blend of customer service expertise, problem-solving skills, and a dedication to enhancing the passenger experience.
The role not only involves direct interaction with passengers but also ensures the smooth operation of daily airline activities, making it a vital part of the airline's success.
TasksYour responsibilities will be varied:
If you are passionate about customer service, we would love to meet you.
Join us and become part of a dynamic team specialized in customer satisfaction.
Requirements:
- We expect you to have a perfect command of the Italian and English language, both written and spoken.
- Your ability to react, your dynamism, your sense of welcome and your computer skills are essential for success in this position.
- You must also be a good listener and have a great ability to adapt.
- Your previous experience in a similar position will be an important base to contribute to the success of our team.
- Customer-Focused:
- A genuine passion for helping people and enhancing their travel experience.
- Empathy and patience when dealing with distressed or challenging passengers.
- Professionalism:
- Maintains a polished appearance and exhibits a professional attitude.
- Punctual, reliable, and able to work flexible hours, including nights, weekends, and holidays.
- Team Player:
- Works well within a team, contributing to a positive and cooperative work environment.
- Collaborates effectively with colleagues and other departments.
- Attention to Detail:
- Meticulous in handling documentation and following procedures to ensure accuracy and compliance.
Benefits:
Starting date:
June 3rd
3 weeks training from monday to friday, from 9am to 5 pm
Monday to sunday from 8am to 8pm (2 weekend off per month)
shift: 8 am to 4 pm - 12 pm to 8 pm
We offer:
- 1461 € gross per month
Plus:
- Rotation bonus 70€ gross per month
- Bonus of productivity up to 340€ gross per month
- Total salary up to 1871 € gross per month
If you would like to put your skills to good use as part of a team focused on customer service excellence, we strongly encourage you to apply.
